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Windows 7: BSODS at random, no obvious cause. hal.dll / ntoskrnl.exe / pci.sys

09 Sep 2016   #11
BorisTheAnimal

Windows 7 Home Premium
 
 

Hmm well it just logs the same messages over and over again. And it doesn't log any errors so I bet we are done with that, moving on.

There is also an update for the Chipset on the Dell Support site, I would recommend that you install it.

Alienware Area-51 R2

Scroll down to Chipset and download the first item.

I do hope we see the light at the end of the tunnel.

Cheers, Boris


My System SpecsSystem Spec
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09 Sep 2016   #12
BorisTheAnimal

Windows 7 Home Premium
 
 

Also while you are at it, download the

Qualcomm Killer E2205 Integrated Ethernet Controller Driver


I must have missed it but there is a recent update for your network driver.

Sorry a bit tired at 03 in the night.

Cheers, Boris
My System SpecsSystem Spec
09 Sep 2016   #13
starschwar

Windows 7 Professional 64-bit
 
 

Just had another BSOD. Here's some fresh data.


Attached Files
File Type: zip ADAMSCHWARTZ-PC-Fri_09_09_2016_200026_07.zip (1.10 MB, 1 views)
My System SpecsSystem Spec
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09 Sep 2016   #14
starschwar

Windows 7 Professional 64-bit
 
 

Missed your last two replies - thanks, Boris! I'll get those installed. And please - don't lose any sleep over this!
My System SpecsSystem Spec
09 Sep 2016   #15
starschwar

Windows 7 Professional 64-bit
 
 

Got the network stuff updated. The chipset update only gives me the options to repair or remove. Repair results in "fatal error during installation." To be clear, that's the Intel Management Engine Controller Driver. The Dell site lists it as having last been updated on 27 Oct 2014 - this computer was manufactured in 2015.
My System SpecsSystem Spec
09 Sep 2016   #16
BorisTheAnimal

Windows 7 Home Premium
 
 

Well I'll have to look tomorrow because I'm starting to see double. Good night!
My System SpecsSystem Spec
09 Sep 2016   #17
starschwar

Windows 7 Professional 64-bit
 
 

Thanks again for everything, Boris! Rest well.
My System SpecsSystem Spec
10 Sep 2016   #18
BorisTheAnimal

Windows 7 Home Premium
 
 

Well the dump file said that the BSOD was caused by e22w7x64.sys which is the driver for your Qualcomm Killer E2205 Ethernet driver.

But if you did update the Ethernet driver after the BSOD then I'll cross fingers that this was the end.

Cheers, Boris
My System SpecsSystem Spec
10 Sep 2016   #19
starschwar

Windows 7 Professional 64-bit
 
 

I'll be using the computer quite a bit over the weekend - if there are further crashes, I'll let you know. I plan on giving it a cleaning on Monday as well. Thanks again, Boris. Question: how and why did the driver become problematic? I've been using it without incident for months.
My System SpecsSystem Spec
10 Sep 2016   #20
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by starschwar View Post
I'll be using the computer quite a bit over the weekend - if there are further crashes, I'll let you know. I plan on giving it a cleaning on Monday as well. Thanks again, Boris. Question: how and why did the driver become problematic? I've been using it without incident for months.
Well I guess that there must have been a hole in security or something similar or maybe it got infected with malware and became open for sabotage, I'm sorry but I'm only guessing.

Well I'll keep my fingers crossed!
My System SpecsSystem Spec
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 BSODS at random, no obvious cause. hal.dll / ntoskrnl.exe / pci.sys




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