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Windows 7: BlueScreen OS Version:6.1.7601.2.1.0.256.1 Locale ID:1033

12 Sep 2016   #1
kenkhadi

windows 7 64
 
 
BlueScreen OS Version:6.1.7601.2.1.0.256.1 Locale ID:1033

BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033

computer shuts down while running.

Any help would be appreciated.

attached the DM Log Collector zip.

Thanks.




Attached Files
File Type: zip MOBIL16CAM-PC-Mon_09_12_2016_165929_10.zip (726.9 KB, 5 views)
My System SpecsSystem Spec
.
12 Sep 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Ken,
please run this tool, copy/paste the output.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
12 Sep 2016   #3
kenkhadi

windows 7 64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B08CB397-7C3C-4669-A1A8-497AB7D8ECF8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B08CB397-7C3C-4669-A1A8-497AB7D8ECF8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-391509489-545998424-1546286384</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140319000000.000000+000</Date></BIOS><HWID>D21E3A07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7600.0000-2492016
Installation ID: 021720460393261366828860848795028844869691829974960915
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 9/12/2016 5:51:40 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAgACAAAAAQABAAEAln1SlKTGkO32fAwW7hZiPbyJjIoAPw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
FPDT ALASKA A M I
SSDT INTEL CpuPm
MATS ALASKA A M I
SLIC _ASUS_ Notebook
My System SpecsSystem Spec
.

12 Sep 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Ken,
Your installation is counterfiet, you a using an Asus product key on a retail motherboard, there is also an activation exploit in use to circumvent WAT.

Please install genuine media and if the problem still occurs we will be happy to help, We have no idea what other changes have been made to the system so troubleshooting is rendered academic.

Roy
My System SpecsSystem Spec
19 Sep 2016   #5
kenkhadi

windows 7 64
 
 

Ok.Hi again, i'm determined to solve this issue,so i substituted the OS i had with a new one and i'm still having the same problem. can you still help please?




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TJ8PJ-2KFDQ-9TMXM
Windows Product Key Hash: Q29kxODbb2HMTEkYVq5vn9AypbY=
Windows Product ID: 00371-178-6392143-85940
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0F6CC5E4-480C-4012-808D-7AAD9ED006A7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0F6CC5E4-480C-4012-808D-7AAD9ED006A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9TMXM</PKey><PID>00371-178-6392143-85940</PID><PIDType>5</PIDType><SID>S-1-5-21-1983349470-2651849462-1016584231</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140319000000.000000+000</Date></BIOS><HWID>88C03C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-178-639214-00-1033-7601.0000-2612016
Installation ID: 013181756586015573587861735191470325310443892525705330
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 9TMXM
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/19/2016 2:18:19 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAHKJSlKTGmCYMFiQlfunuFryJjIoAPw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
FPDT ALASKA A M I
SSDT INTEL CpuPm
MATS ALASKA A M I




and here's the mini dump generated by the blue screen event.
Thanks a million







More details about my computer


Component Details Subscore Base score
Processor Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz 7.7 7.7
Determined by lowest subscore

Memory (RAM) 16.0 GB 7.7
Graphics NVIDIA GeForce GTX 560 Ti 7.9
Gaming graphics 4095 MB Total available graphics memory 7.9
Primary hard disk 39GB Free (112GB Total) 7.9
Windows 7 Professional

System
--------------------------------------------------------------------------------
GA-X79-UD3 (rev. 1.1)
Manufacturer Gigabyte Technology Co., Ltd.
Model To be filled by O.E.M.
Total amount of system memory 16.0 GB RAM
System type 64-bit operating system
Number of processor cores 4

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 14084 GB
Disk partition (C 39 GB Free (112 GB Total)
Media drive (D CD/DVD
Disk partition (E 2486 GB Free (2794 GB Total)
Disk partition (F 2195 GB Free (2794 GB Total)
Disk partition (G 2762 GB Free (2794 GB Total)
Disk partition (H 2767 GB Free (2794 GB Total)
Disk partition (I 2459 GB Free (2794 GB Total)
Disk partition (J 71 MB Free (99 MB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 1280 MB
Dedicated system memory 0 MB
Shared system memory 2815 MB
Display adapter driver version 10.18.13.6839
Primary monitor resolution 1920x1080
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Network Adapter Intel(R) 82579V Gigabit Network Connection


Attached Files
File Type: rar 091916-15834-01.rar (31.4 KB, 2 views)
My System SpecsSystem Spec
19 Sep 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Ken,
please run kb971033.

reboot

Now it also looks as if the licensing store may be corrupt

so lets recreate it
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you are asked for your Key, enter it
Reboot
and Post back with a new MGADiag report


note your gtx560i has special requirements please visit the homepage site and read 2b.

Roy
My System SpecsSystem Spec
20 Sep 2016   #7
kenkhadi

windows 7 64
 
 

Hi Roy.
Ran kb971033. it was already installed
Did the other thing you asked for and rebooted.
I purchased this copy of windows myself.the previous OS was on this system so i got rid of it.
now can you help me with the issue i'm having or not?

thanks.




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TJ8PJ-2KFDQ-9TMXM
Windows Product Key Hash: Q29kxODbb2HMTEkYVq5vn9AypbY=
Windows Product ID: 00371-178-6392143-85940
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0F6CC5E4-480C-4012-808D-7AAD9ED006A7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0F6CC5E4-480C-4012-808D-7AAD9ED006A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9TMXM</PKey><PID>00371-178-6392143-85940</PID><PIDType>5</PIDType><SID>S-1-5-21-1983349470-2651849462-1016584231</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140319000000.000000+000</Date></BIOS><HWID>88C03C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-178-639214-00-1033-7601.0000-2642016
Installation ID: 013181756586015573587861735191470325310443892525705330
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 9TMXM
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/20/2016 8:33:40 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAQABAAAAAQABAAEAHKJSlKTGmCYMFiQlfunuFryJjIoAPw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA OEMMCFG.
FPDT ALASKA A M I
SSDT INTEL CpuPm
MATS ALASKA A M I
My System SpecsSystem Spec
20 Sep 2016   #8
axe0

Windows 10 Pro
 
 

kenkhadi, when Roy is done upload a new zip created by the DM Log Collector.
My System SpecsSystem Spec
20 Sep 2016   #9
kenkhadi

windows 7 64
 
 

Here's the latest mini dump log.
Thank you very much.
I was next to the computer once before when it crashed and the blue screen said something about "usb bug code error".


Attached Files
File Type: rar 092016-15600-01.rar (31.3 KB, 1 views)
My System SpecsSystem Spec
20 Sep 2016   #10
axe0

Windows 10 Pro
 
 

Quote:
upload a new zip created by the DM Log Collector.
A single minidump isn't enough, especially because I have not yet dived into the first zip meaning that I have no information about your system.
My System SpecsSystem Spec
Reply

 BlueScreen OS Version:6.1.7601.2.1.0.256.1 Locale ID:1033




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