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Windows 7: Bsod while watching video online

13 Sep 2016   #1
Mickyd

Windows 7 & Windows 8.1
 
 
Bsod while watching video online

Watching a preview on BBC site and it blue screened i think its becoming a hobby of this computers anyway blue screen thingie has been done i also uninstalled and reinstalled mcaffee hope its not that or malware bytes




Attached Files
File Type: zip LIAM-PC-13_09_2016_185741_70.zip (463.9 KB, 3 views)
My System SpecsSystem Spec
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14 Sep 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Mick this dump shows some refs to malwarebytes conflicting with another AV in this instance to Bitdefender bug which has since been fixed
Code:
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
but in your case maybe McAfee of which I am definitely not a fan.
My System SpecsSystem Spec
14 Sep 2016   #3
Mickyd

Windows 7 & Windows 8.1
 
 

Yeah it could well be a that i have mcafee and MBAM both of which i paid for (i got mcafee cheap for 3 yrs) whats the bug you mentioned i think i will ditch mcafee from this PC seems to run on everything else ok
Thanks for looking
Mick
My System SpecsSystem Spec
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14 Sep 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You couldn't give Mcafee to most of us here
My System SpecsSystem Spec
14 Sep 2016   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

on a side note your domain does not seem to be set up properly

Roy
My System SpecsSystem Spec
15 Sep 2016   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Mick make sure you uninstall MuckAfee with the removal tool and I always check in the HKEY'S LOCAL_MACHINE and CURRENT_USER . Software for left over remnants and right clic and delete them but always a good idea to do this first Registry - Backup and Restore


Another good uninstaller to use is this Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems it will do a lot of the registry stuff for you but I still check those HKEYS all the same.

If you are looking for something to stopgap see this - the real time section Free Windows Desktop Software Security List | Gizmo's Freeware but avoid AVG Comodo (awful nagger) and MuckAfee of course Bitdefender is not a bad one but the choice is yours.

But of course always keep in mind never a good idea to run two realtime AV;s at the same time.
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 Bsod while watching video online




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