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Windows 7: BSOD when idle for extended periods, dump files attached

17 Sep 2016   #1
aauperk

Windows 7 Professional SP1
 
 
BSOD when idle for extended periods, dump files attached

Hi all,
I have received a number of BSOD's in the past 2-3 days. They have started occurring out of the blue, as I had not had one in a very long time (perhaps a year or so), and last time it was due to faulty RAM. This time I have very little understanding of the cause. I have used the Windows Debugger to analyze the crash dump, and have attached a .txt output of the analysis, and I have also attached a DM Log Collector zip file of the crash dumps.

For quick reference, here is the beginning of the output from Windows Debugger:

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004989a10, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8003a9c870, The blocked IRP

Thanks in advance




Attached Files
File Type: zip RILEY2-PC-Sun_09_18_2016_101947_29.zip (22 Bytes, 1 views)
File Type: txt dumpanalysis.TXT (4.6 KB, 1 views)
My System SpecsSystem Spec
.
18 Sep 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome aauperk can you follow these please and post back as they are easier to go through but I do think this is a probable graphics issue.
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
19 Sep 2016   #3
aauperk

Windows 7 Professional SP1
 
 

Hi ICIT2LOL,

I followed the "BSOD Posting Instructions" and attached the .zip file which is produced to the original thread. My PC is set up to produce dump files, so I have attached the minidump which I have of the issue to this reply.


Attached Files
File Type: zip minidump.zip (158.3 KB, 1 views)
My System SpecsSystem Spec
.

19 Sep 2016   #4
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok well from a quick look at this dump it is showing some graphical issue
Code:
 X64_0x9F_3_POWER_DOWN_atikmpag_IMAGE_pci.sys
Now the suggested fix for this is to uninstall the Catalyst Control Centre and use only the driver for the GPU.AMD Driver Autodetect
My System SpecsSystem Spec
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 BSOD when idle for extended periods, dump files attached




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