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Windows 7: Random BSOD, usually during gaming.

20 Sep 2016   #1
Taiyeo

64 bit Windows 7
 
 
Random BSOD, usually during gaming.

Hello. I have been having random BSOD for the past 4-5 months. The BSOD usually happens during gaming, usually while playing games that are a bit harder to run, like for example Overwatch. It started about 5 months ago and it seems to go away for a while and then start back up again (by this I mean it'll happen every day for weeks, but then stop happening for weeks). For example it started 5 months ago and was pretty bad for a few weeks. I decided to reinstall windows and it didn't fix but then eventually it stopped happening even though I didn't do anything (as far as I know).
After a month or two of no BSOD it started happening a bit, but it wasn't as bad as before, by this I mean it happened for maybe a week and the crashes were way less common.
For the past two months I wasn't having any problems, but now I am starting to get these BSOD ever since two weeks ago. It doesn't happen every time I play games. Also sometimes it happens 1 or 2 minutes after closing a game. What happens is I will play a game and during the game it will freeze and then the BSOD will happen. It usually says errors like 'Memory Management' or 'irql not less or equal'. But recently it has also been saying 'pfn list corrupt' (it never said this when it used to happen a few month ago).
Aside from that, it usually works fine if I'm not gaming. Recently I've noticed my start up has been extremely slow, starting around the same time as the BSOD started happening again, and I guess that might be related to the BSOD but I don't know.

The games I've experienced BSOD on are Overwatch, Path of Exile, Rocket League, but something like osu! or runescape hasn't caused a blue screen.

Also I have tried running Driver Verifier and I would always get a BSOD on start up and it would give me the 'irql not less or equal' error.

Thank you for any help.




Attached Files
File Type: zip DANNY-PC-20_09_2016_222933_79.zip (1.46 MB, 3 views)
My System SpecsSystem Spec
.
21 Sep 2016   #2
axe0

Windows 10 Pro
 
 




Random BSOD, usually during gaming. Diagnostics Test Random BSOD, usually during gaming.
 Clean boot

Please try the following:
  • Search msconfig and open it
    • Go to the tab services
    • Check 'hide microsoft services'
    • Uncheck all other services
    • Go to the tab startup
    • Disable everything
  • Click apply and click ok
  • Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
If the problem still persist, try booting in safe mode and see if the problem still persist





Random BSOD, usually during gaming. Diagnostic Test Random BSOD, usually during gaming.
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
My System SpecsSystem Spec
21 Sep 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Danny,
Im intrigued please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
.

22 Sep 2016   #4
Taiyeo

64 bit Windows 7
 
 

Hello. Thanks for the replies. I have done the things you said in msconfig. I will let you know if I get anymore bluescreens. I have not done the memtest yet, but I will try it and I will let you know how that goes aswell.

I also ran the tool and this is what I got.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3RM2G-XGMG7-YJ3DV
Windows Product Key Hash: zypUdNh5InTofOH7dpqnJR+FLSY=
Windows Product ID: 00359-OEM-8802197-44644
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {45B1E86D-211B-48B8-A7D9-181AD8B1AD68}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{45B1E86D-211B-48B8-A7D9-181AD8B1AD68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YJ3DV</PKey><PID>00359-OEM-8802197-44644</PID><PIDType>3</PIDType><SID>S-1-5-21-3478970467-667563507-449142717</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="7"/><Date>20121018000000.000000+000</Date></BIOS><HWID>EBEE3207018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-021-944644-02-4105-7601.0000-1872016
Installation ID: 021075443392720730251080335664997364076546429623785434
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: YJ3DV
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 22/09/2016 11:24:23 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:15:2016 11:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAln1uh6TGuEI6crwvsmV+tyufIAggIQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
IFEU ALASKA A M I
SSDT AMD POWERNOW
MATS ALASKA A M I
BGRT ALASKA A M I



Thanks again.
My System SpecsSystem Spec
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 Random BSOD, usually during gaming.




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