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Windows 7: Black Screen with Cursor, tried many suggestions but still cannot boot

27 Sep 2016   #1
jnmturner

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Black Screen with Cursor, tried many suggestions but still cannot boot

I have read and tried many suggestions on this forum in the last week without success.
The following are the details of my issue and what I have tried to correct it:
Black Screen with Cursor only
Desktop is a Medion Akoya with Windows 7 Home Premium 64bit.
Ran Repair but told nothing to repair.
Tried restore point, still got black screen with cursor.
Tried Safe Mode, black screen with cursor.
Tried virus checking disk, found problems but still went to black screen after rebooting.
Cannot create a boot usb drive as I have an OEM desktop so no CD/DVD and unable to download iso file as Product Key does not work (OEM). Got another Win7 disc but did not work.
All files are present on the disk.
I want to retain data on my disk without doing a clean install.
Any help would be appreciated.


My System SpecsSystem Spec
.
27 Sep 2016   #2
georgeks

Windows 10 Pro x64
 
 

  • Press one time CTRL+ALT+DEL
  • Start Task Manager
  • New > Task > Go to the Windows folder and click on explorer.exe
  • Click on OK
My System SpecsSystem Spec
28 Sep 2016   #3
jnmturner

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the suggestion georgeks. Unfortunately CTRL+ALT+DEL will not work on the Black Screen with Cursor.
Am I doing something incorrectly?
My System SpecsSystem Spec
.

29 Sep 2016   #4
georgeks

Windows 10 Pro x64
 
 

Try this: Re-boot your system, press F2 or F8 and using the down-arrow key select "Last Known Good Configuration", then press <ENTER>
My System SpecsSystem Spec
29 Sep 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi
You can get installation media with this if you have net framework 4.6.1 installed on this or another pc
https://www.heidoc.net/joomla/techno...-download-tool
My System SpecsSystem Spec
29 Sep 2016   #6
jnmturner

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks again georgeks, I have tried all reboot options (safe mode, normal, last known good etc.) and they all lead back to the black screen with cursor.
My System SpecsSystem Spec
04 Oct 2016   #7
jnmturner

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks 'ThrashZone'for the link. I have downloaded the file and copied it to USB but it did not work. I got the error below and am unable to correct it. Can you advise as to how I get around this please.

Can I clarify also that if I get it to download correctly, is it possible to reload Windows 7 and retain my files and apps/programs?

'Files copied successfully. However, we were unable to run bootsect to make the USB device bootable.'
My System SpecsSystem Spec
04 Oct 2016   #8
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello jnmturner.

Have you tried this:

On the Advanced Boot Options screen, use the arrow keys to highlight Enable low-resolution video (640480), and then press Enter.

Cheers, Boris
My System SpecsSystem Spec
04 Oct 2016   #9
bdiblik

Windows 7 Pro 64 bit
 
 

Same issue here - tried all above suggestions - no change. Trying to run SFC /scannow but get message of a pending repair and to reboot, I reboot but still get same message. Tried another online suggestion to run: DISM.exe /image:d:\ /cleanup-image /revertpendingactions - this runs successfully and says to reboot, but even after reboot I still cannot run SFC and get same ..pending repair message - so I am stuck in this loop. I have also tries restore points which I can see but they won't run and get a message that system protection needs to be turned on.
My System SpecsSystem Spec
04 Oct 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Did you use rufus to create the bootable flash media ?
USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
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 Black Screen with Cursor, tried many suggestions but still cannot boot




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