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Windows 7: BSOD playing Overwatch, STOP 0x00000124

27 Sep 2016   #1
mkn1996

Windows 7 64 bit.
 
 
BSOD playing Overwatch, STOP 0x00000124

I get a BSOD whenever I play overwatch.
It can happen after a couple of games, a couple of hours or after a couple of days..
I think I have a heat issue, since my GPU is running at about 90C when im playing.
I've attacked the ZIP file, and also a screenshot of my pc specs.

BSOD playing Overwatch, STOP 0x00000124-pc-specs.png

FANTAZY-PC-27-09-2016_210615,27.zip

Any help would be appreciated.




My System SpecsSystem Spec
.
01 Oct 2016   #2
axe0

Windows 10 Pro
 
 

You are running an Acer Product ID (PID) on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
01 Oct 2016   #3
mkn1996

Windows 7 64 bit.
 
 

Hmm interesting..
Well first of, I'd like to thank you for your help so far, next is, im not very good at English, and im even worse at computer stuff.. Which makes this even harder to understand. (The first part of your reply is confusing to me..)

But to clarify things. Does that mean theres a "fake" copy of windows 7 on my PC right now? - (I did buy the whole thing very cheap.. So it wouldn't suprise me.) But as I've already said, im really bad at this stuff, so is there anyway to see if it's a genuine version of windows, in case I just end up buying a new used pc...

Now to fixing it.. How is it best done?, and what exactly do I need to change?
Is there any hardware inside my computer there has to be changed? (You said something about my motherboard?)
Because in that case, I might just find a new pc...
You said to get a genuine copy of windows, do I have to buy a new harddisk then?
My System SpecsSystem Spec
.

01 Oct 2016   #4
axe0

Windows 10 Pro
 
 

I'll try to clarify

A counterfeit installation is a copy of Windows that hasn't been activated legally.
To go into a little more detail:
With Windows 7, exploits are used to activate Windows using a key that only works on 1 system.
An exploit for activation is a malicious program that changes files of Windows to let the system think the activation process is as it should be with the activation you have. (This could possibly cause more confusion because I may be a bit vague)

I cannot reply on your question how to do this, because we don't provide support until a legal copy of Windows is present.

To get a genuine copy you need to buy a key from Microsoft or a genuine reseller, then clean install Windows to remove the changes the exploit has made, then you use your key to activate Windows.
There is no need to get a new hard disk, you can re-use your current disk
My System SpecsSystem Spec
01 Oct 2016   #5
mkn1996

Windows 7 64 bit.
 
 

Allright, that helped alot, so all my hardware is fine for getting a genuine windows version.. Thank god.

Now im left here with one last question.
Will I gain anything perfomance wise, if I upgrade to win 10 instead?

Also when I talked about "fixing it" I was not talking about fixing my BSOD, but fixing my pc so it's no longer illegal :-)
Thanks alot axe0! :-)
My System SpecsSystem Spec
01 Oct 2016   #6
axe0

Windows 10 Pro
 
 

Windows 10 is light weight compared to other systems, many gain significance performance.
My System SpecsSystem Spec
01 Oct 2016   #7
mkn1996

Windows 7 64 bit.
 
 

I probably end up buying win 10 then.
Thanks for the help axe, i will mark this as solved. :-)
My System SpecsSystem Spec
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 BSOD playing Overwatch, STOP 0x00000124




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