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New to Windows 7, Crash Report Inside
So I got new parts today (they are in my parts) Im also new to Windows 7 (hi all).
I originally had windows vista......and it was causing a TON of errors, I mean i got like.....4 BSOD's and I play a game called Heroes of Newerth (It's like DOTA if you've ever heard of it) and the game crashed on me like 6 times in game......needless to say it was bad.
Since our University lets u get a free copy of windows 7 (one per person) I decided to try that. I played around 5 hours of the same game, no problems whatsoever.
But I did get one crash (BSOD) But I have the memory dump file. as well as the debugging report (with proper symbols)
i tried uploading the memory.dmp file but it wont let me. so i'll post what I have (from the debugger MS provides, with the symbols file properly done)
Keep in mind this only happened once, but I was worried so i thought i'd check, but I think the last crashes were because of faulty LAN drivers with vista. since I had alot of netsomething and server event errors.Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`0260d000 PsLoadedModuleList = 0xfffff800`0284ae50 Debug session time: Wed Nov 18 21:53:25.293 2009 (GMT-5) System Uptime: 0 days 0:26:45.274 Loading Kernel Symbols ............................................................... ................................................................ .................. Loading User Symbols PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details Loading unloaded module list ......................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {ffffffffffff58a9, 2, 1, fffff880042d2820} PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details Probably caused by : mouclass.sys ( mouclass!MouseClassDequeueRead+14 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: ffffffffffff58a9, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, value 0 = read operation, 1 = write operation Arg4: fffff880042d2820, address which referenced memory Debugging Details: ------------------ PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details WRITE_ADDRESS: ffffffffffff58a9 CURRENT_IRQL: 2 FAULTING_IP: mouclass!MouseClassDequeueRead+14 fffff880`042d2820 488d9158ffffff lea rdx,[rcx-0A8h] DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 PROCESS_NAME: firefox.exe TRAP_FRAME: fffff88002d227d0 -- (.trap 0xfffff88002d227d0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=a10181039b014e03 rbx=0000000000000000 rcx=0000000000ffffff rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff880042d2820 rsp=fffff88002d22968 rbp=0000000000000018 r8=fffffa80018bb968 r9=0000000000000000 r10=000000000000001c r11=fffff88002d229b0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na po nc mouclass!MouseClassDequeueRead+0x14: fffff880`042d2820 488d9158ffffff lea rdx,[rcx-0A8h] Resetting default scope LAST_CONTROL_TRANSFER: from fffff8000267e469 to fffff8000267ef00 STACK_TEXT: fffff880`02d22688 fffff800`0267e469 : 00000000`0000000a ffffffff`ffff58a9 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff880`02d22690 fffff800`0267d0e0 : 00000000`00000000 fffffa80`018bb780 00000000`00000002 fffffa80`0375e1a0 : nt!KiBugCheckDispatch+0x69 fffff880`02d227d0 fffff880`042d2820 : fffff880`042d28e0 fffffa80`018bb780 fffffa80`018bb660 fffffa80`018bb8d0 : nt!KiPageFault+0x260 fffff880`02d22968 fffff880`042d28e0 : fffffa80`018bb780 fffffa80`018bb660 fffffa80`018bb8d0 00000000`00000007 : mouclass!MouseClassDequeueRead+0x14 fffff880`02d22970 fffff880`04727c79 : 00000000`00000002 00000000`ffffffff fffffa80`018bb660 fffffa80`0282cde0 : mouclass!MouseClassServiceCallback+0x88 fffff880`02d229f0 fffff800`02681516 : fffffa80`0198d7e3 fffff880`00000000 fffffa80`00000000 00000000`00000000 : mouhid!MouHid_ReadComplete+0x69d fffff880`02d22a70 fffff880`04705acc : fffffa80`03098700 fffffa80`03098606 fffffa80`03094b00 00000000`00000000 : nt!IopfCompleteRequest+0x3a6 fffff880`02d22b50 fffff880`04705d35 : fffffa80`01902a02 fffffa80`01902af0 fffffa80`03094b60 00000000`00000004 : HIDCLASS!HidpDistributeInterruptReport+0x130 fffff880`02d22be0 fffff800`02681516 : fffffa80`02aa6e53 00000000`00000000 fffffa80`03094901 fffffa80`02aa6c60 : HIDCLASS!HidpInterruptReadComplete+0x235 fffff880`02d22c70 fffff880`03f915d9 : fffffa80`01831050 fffffa80`03631c00 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x3a6 fffff880`02d22d50 fffff880`03f91ab7 : fffffa80`043dec02 fffffa80`02aa6c60 00000000`ffffffff fffffa80`01831ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15 fffff880`02d22e30 fffff880`03f8f64f : fffffa80`01831ea8 fffffa80`018311a0 fffffa80`01832040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7 fffff880`02d22e90 fffff880`03f80f89 : fffffa80`01831050 00000000`00000000 fffffa80`01831e02 fffffa80`01831ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3 fffff880`02d22ed0 fffff800`0268a5dc : fffff880`009e8180 fffffa80`01831ea8 fffffa80`01831ec0 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9 fffff880`02d22f00 fffff800`02685065 : 00000000`00000000 fffffa80`0399bb60 00000000`00000000 fffff880`03f80db0 : nt!KiRetireDpcList+0x1bc fffff880`02d22fb0 fffff800`02684e7c : fffffa80`022ea9c0 00000000`00000010 00000000`00000001 00000000`00000000 : nt!KxRetireDpcList+0x5 fffff880`073a7be0 fffff800`026ca793 : fffff800`0267a8e3 fffff800`0267a94f fffffa80`0399bb60 fffff880`073a7ca0 : nt!KiDispatchInterruptContinue fffff880`073a7c10 fffff800`0267a94f : fffffa80`0399bb60 fffff880`073a7ca0 00000000`00000000 00000000`00000020 : nt!KiDpcInterruptBypass+0x13 fffff880`073a7c20 00000000`6ccede0d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiChainedDispatch+0x19f 00000000`0314f830 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6ccede0d STACK_COMMAND: kb FOLLOWUP_IP: mouclass!MouseClassDequeueRead+14 fffff880`042d2820 488d9158ffffff lea rdx,[rcx-0A8h] SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: mouclass!MouseClassDequeueRead+14 FOLLOWUP_NAME: MachineOwner MODULE_NAME: mouclass IMAGE_NAME: mouclass.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc116 FAILURE_BUCKET_ID: X64_0xD1_mouclass!MouseClassDequeueRead+14 BUCKET_ID: X64_0xD1_mouclass!MouseClassDequeueRead+14 Followup: MachineOwner ---------
From what I can tell firefox.exe was the problem....but mouseclass.....I dunno what that means. I do rememeber however I had just got done installing firefox and my ati drivers, and was downloading my game when this happened. So mebe firefox just messed up? and also why does it say VISTA_CLASS_PROBLEM when Im using windows 7....makes no sense since I formatted and deleted the partition when I installed windows 7, so it was fresh install...
Also one thing I wanted to ask. Do motherboards commonly cause BSOD's? What about processors for that matter? Or is it usually a memory/bad memory stick problem? (just curious, since my last mobo was bad.....hopefully I wont have 2 in a row bad) But so far it's been good.
Edit: Oh ya ran memtest for 3 hours, no errors.
Thanks all. sorry for the HUGE message