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Windows 7: BSOD error 0x000000d1 ndis.sys, Driver IRQL not less or equal

04 Oct 2016   #1
Welka

Win 7 Home Premium 64-bit
 
 
BSOD error 0x000000d1 ndis.sys, Driver IRQL not less or equal

Hi! I've been getting a ndis.sys BSOD error from time to time, and I can't find out which driver/what is causing it. I only have one minidump since I've discovered recently my minidumps weren't saving, and only after using a guide online I managed to make it work last week when another BSOD had happened (it had been a different error, but it was ndis.sys as well).

I've had some Atheros errors in the past, so I'm not sure if that's causing it or something else, like a Realtek driver because when I used the verifier and selected Atheros (and ran it for about 5 minutes - or should you let it run longer?), everything was okay.

Below is the DM Log made with AVG Free and Malwarebytes Anti-Exploit temporarily turned off. Thank you!

Edit: I've done some more searching and the bluescreenview of the dump has these three lines selected in red:

ndis.sys ndis.sys+219c fffff880`0184b000 fffff880`0193e000 0x000f3000 0x561c7ad7 13/10/2015 03:30:31 Microsoft® Windows® Operating System NDIS 6.20 driver 6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\system32\drivers\ndis.sys

ntoskrnl.exe ntoskrnl.exe+731e9 fffff800`03268000 fffff800`03854000 0x005ec000 0x5625815c 19/10/2015 23:48:44 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.19045 (win7sp1_gdr.151019-1254) C:\Windows\system32\ntoskrnl.exe

NDProxy.SYS NDProxy.SYS+6b064a0 fffff880`07f6f000 fffff881`07f84000 0x0000000100015000 0x4ce7a864 20/11/2010 10:52:20 Microsoft® Windows® Operating System NDIS Proxy 6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\system32\drivers\NDProxy.SYS

In case this might help see what's causing it more easily.




Attached Files
File Type: zip SKY-04_10_2016_162447_27.zip (2.01 MB, 2 views)
My System SpecsSystem Spec
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04 Oct 2016   #2
axe0

Windows 10 Pro
 
 

Please check Acer for BIOS updates and network driver updates.
Code:
0: kd> lmvm athrx
Browse full module list
start             end                 module name
fffff880`08432000 fffff880`0867c000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: athrx.sys
    Image name: athrx.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Oct 29 02:29:03 2010 (4CCA154F)
    CheckSum:         00247E02
    ImageSize:        0024A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below



If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.


Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot time.
My System SpecsSystem Spec
05 Oct 2016   #3
Welka

Win 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please check Acer for BIOS updates and network driver updates.
The Acer drivers for my laptop haven't been updated since about 2013, and most of the drivers are from 2011. I'm on the latest BIOS ever since I've had the HDD replaced with a new one, and I'm not sure but I might have had more BSODs than on the previous one, but I'm not 100% sure. However I think I've always had atheros BSODs.

Should I try and update the Atheros driver with a general one from their website, like a friend suggested?

I found this, would you say it's safe? It's not listed on acer downloads for my laptop (the last Ahteros update is from 2011), however when I tried googling this update apparently it links to acer global downloads, so it's interesting it's there, however it's not in any OS category when I select my brand on the Acer website.

Download Acer Aspire 5750G Atheros WLAN Driver 9.2.0.432 for Windows 7

It lists - Fixed BSOD(0xD1_athr!MpReturnRxMSDU) reported by OCA in the release notes, which is interesting because the name of the bsod is the same one I just got.
My System SpecsSystem Spec
.

05 Oct 2016   #4
axe0

Windows 10 Pro
 
 

I wouldn't, I don't call any driver not from the manufacturer safe.
My System SpecsSystem Spec
05 Oct 2016   #5
Welka

Win 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
I wouldn't, I don't call any driver not from the manufacturer safe.
What would you advise me to do in that case, since my Bios and all of my drivers are up to date? I can try uninstalling Daemon Tools later, but besides that I have no idea what else to do, other than trying out that new driver or asking over at Acer forums about the Atheros drivers and this bug, which might be a good idea.

Thanks for your tips btw!
My System SpecsSystem Spec
05 Oct 2016   #6
axe0

Windows 10 Pro
 
 

My usual suggestion when there are no updates available is a reinstallation of the drivers.
My System SpecsSystem Spec
23 Oct 2016   #7
Welka

Win 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
My usual suggestion when there are no updates available is a reinstallation of the drivers.
I think I did that, but I'll try it again. I got another BSOD yesterday night, 0x1D again. Afd.sys this time.
My System SpecsSystem Spec
23 Oct 2016   #8
axe0

Windows 10 Pro
 
 

Please upload a new zip from the DM Log Collector.
My System SpecsSystem Spec
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 BSOD error 0x000000d1 ndis.sys, Driver IRQL not less or equal




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