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Windows 7: BSOD -- 1000007e

05 Oct 2016   #1
silkphoenix

Windows 7 X64
 
 
BSOD -- 1000007e

Hello,

Starting about a week ago, my PC occasionally crashed with BCCode: 1000007e and I need to restart it. I have run anti-virus programs every day and just did a Malwarebytes in Safe Mode. No infected files found.

Attached is my BSOD zip file.

Any suggestions/comments will be much appreciated. Thank you.




Attached Files
File Type: zip THOMAS-PC-Wed_10_05_2016_102958_16.zip (28.8 KB, 2 views)
My System SpecsSystem Spec
.
05 Oct 2016   #2
silkphoenix

Windows 7 X64
 
 
BSOD -- 1000007e

As I recalled, this problem came almost right after I did the last month;s MS updates. I don't know if anyone has the same problem or not.

Thank you.
My System SpecsSystem Spec
05 Oct 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Silk,
There are no dmp files in the Zip.

Rerun follow these instructions
Blue Screen of Death (BSOD) Posting Instructions

Roy
My System SpecsSystem Spec
.

05 Oct 2016   #4
silkphoenix

Windows 7 X64
 
 
BSOD -- 1000007e

Sorry, I thought it was there. Here it is again.

Also I ran a Dell Diagnostic test and it came up this failed test result:

Hardware type: Intel(R) HD Graphics 520
Diagnostic Name: Primary Surface Test
Result: Failed


Attached Files
File Type: zip THOMAS-PC-Wed_10_05_2016_135233_26.zip (56.3 KB, 2 views)
My System SpecsSystem Spec
05 Oct 2016   #5
silkphoenix

Windows 7 X64
 
 

I did a Bluescreen Analysis test in Dell website and it found critical errors. It wanted me to run a Bluescreen Troubleshooting. I clicked on the link but nothing happened. Called Dell and they asked me to buy a Software Warranty for $149!
Any other suggestions will be much appreciated.

Thank you
My System SpecsSystem Spec
06 Oct 2016   #6
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present
If there are a few missing, no problem as we can get them manually if required
My System SpecsSystem Spec
06 Oct 2016   #7
silkphoenix

Windows 7 X64
 
 
BSOD -- 1000007e

Hello axe0,

Here is the attachment again. I hope it shows all files required.

Thank you.


Attached Files
File Type: zip THOMAS-PC-Wed_10_05_2016_135233_26.zip (56.3 KB, 0 views)
My System SpecsSystem Spec
06 Oct 2016   #8
axe0

Windows 10 Pro
 
 

Unfortunately not, it should be at least a few 100KB, try the bat version
http://www.sevenforums.com/attachmen..._collector.bat
My System SpecsSystem Spec
06 Oct 2016   #9
silkphoenix

Windows 7 X64
 
 
BSOD -- 1000007e

Hi axe0,

Here it is again, I did another upload.

Thank you.


Attached Files
File Type: zip THOMAS-PC-Thu_10_06_2016_120559_30.zip (84.3 KB, 1 views)
My System SpecsSystem Spec
06 Oct 2016   #10
silkphoenix

Windows 7 X64
 
 

Hello,

I just want to give more information. The Dell Bluescreen Analysis results showed the following warning:

0x1000007E_0xFFFFFFFFC0000005__0xFFFFF88001019EAE__0xFFFFF8801F97A7C8__0xFFFFF8801F97A020_C__Windows _system32_drivers_volsnap_sys, 0x1000007E_0xFFFFFFFFC0000005__0xFFFFF88001619EAE__0xFFFFF8800D3A47C8__0xFFFFF8800D3A4020_C__Windows _system32_drivers_volsnap_sys, 0x1000007E_0xFFFFFFFFC0000005__0xFFFFF88001619EAE__0xFFFFF8801F0B57C8__0xFFFFF8801F0B5020_C__Windows _system32_drivers_volsnap_sys, 0x1000007E_0xFFFFFFFFC0000005__0xFFFFF8800168CEAE__0xFFFFF8801E5167C8__0xFFFFF8801E516020_C__Windows _system32_drivers_volsnap_sys


0x0000007E_0xFFFFFFFFC0000005__0xFFFFF88001019EAE__0xFFFFF8801F97A7C8__0xFFFFF8801F97A020_C__Windows _system32_drivers_volsnap_sys, 0x0000007E_0xFFFFFFFFC0000005__0xFFFFF88001619EAE__0xFFFFF8800D3A47C8__0xFFFFF8800D3A4020_C__Windows _system32_drivers_volsnap_sys

Hope this will help to identify my issues. I can still start my system. Only that it crashed every 4 or 5 hours.

Thank you.
My System SpecsSystem Spec
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