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Windows 7: BSOD Playing CSGO and GTA

06 Oct 2016   #1
SophieProctor

Windows 7 Home Premium x64
 
 
BSOD Playing CSGO and GTA

I've had this build for over a year and have been playing both CSGO and GTA with no problems for quite a while. The first BSOD came whilst using the shadow play feature that Nvidia offers. I turned shadow play off and did a fresh install of Nvidia Experience and updated the drivers for my GPU (Nvidia Geforce GTX 750 ti). This seemed to work for about a a day or two and then I had another BSOD. Since then I have been experiencing BSOD irregularly. Sometimes I can play any game for hours with no problem, other times I have BSOD as soon as I start the game up. I've checked for memory errors, updated the GPU driver, scanned for malware and I'm still at a loss. Would greatly appreciate any insight. Thank you




Attached Files
File Type: zip SOPHIE-PC-06_10_2016_171544_35.zip (1.70 MB, 4 views)
My System SpecsSystem Spec
.
06 Oct 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Sophie,
can you run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
06 Oct 2016   #3
SophieProctor

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Sophie,
can you run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
Will run it when I'm next on my PC. Have you had a looked at the Zip file I attached as well.

Sophie
My System SpecsSystem Spec
.

07 Oct 2016   #4
SophieProctor

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Sophie,
can you run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
Ran the tool. Here are the results.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PB84X-4H8CB-699K6
Windows Product Key Hash: yAOlSe17jzh+jWK7eUelQtPYWs0=
Windows Product ID: 00359-OEM-8802953-84775
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2C43B742-4D0D-439A-884C-A4407E134921}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2C43B742-4D0D-439A-884C-A4407E134921}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-699K6</PKey><PID>00359-OEM-8802953-84775</PID><PIDType>3</PIDType><SID>S-1-5-21-332661809-4238891252-3089381059</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0902</Version><SMBIOSVersion major="2" minor="8"/><Date>20140508000000.000000+000</Date></BIOS><HWID>24383C07018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-029-584775-02-1033-7601.0000-3192015
Installation ID: 017163934166810805373812781383588782383541307200746996
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 699K6
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 07/10/2016 16:21:57
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:25:2016 00:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln2qN9CcrA4gGGrKgLacKrCryPY=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
  SSDT            Ther_R        Ther_Rvp
My System SpecsSystem Spec
07 Oct 2016   #5
SophieProctor

Windows 7 Home Premium x64
 
 
Ran The Tool

Quote   Quote: Originally Posted by torchwood View Post
Hi Sophie,
can you run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
Ran the tool and posted the results below


Attached Files
File Type: txt SOPHIE PC.txt (4.7 KB, 1 views)
My System SpecsSystem Spec
07 Oct 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Sophie,
that looks fine.

In your earlier post you mentioned shadowplay, It IS still launching at startup according to the log.
When you re-installed the Nvidia drivers it was more than likely turned back on, unless you chose the custom install option.
Windows Update is having problems trying to update the following
Intel Management Engine Interface
8086&DEV_8CBA&SUBSYS_85341043&REV_00
NVIDIA GeForce GTX 750 Ti
10DE&DEV_1380&SUBSYS_13801569&REV_A2

and this USB device
USB\VID_1D57&PID_FA60&REV_1001&MI_01

I also see that you have used a registry tool,
please reverse any changes made.

Now I'll leave it for the experts.
Roy
My System SpecsSystem Spec
07 Oct 2016   #7
axe0

Windows 10 Pro
 
 

Please check ASUS for BIOS updates and chipset driver updates.



Please uninstall Avast and use Microsoft Security Essentials as alternative while troubleshooting.
Driver Reference Table - aswSP.sys
Uninstall :arrow: Solved Anti Virus (AV) stand alone removal tools - Windows 10 Forums
Code:
fffff800`00b99158  fffff880`04746857Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0x1e857
My System SpecsSystem Spec
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