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Windows 7: BSOD happening during logon process - only after a reboot

07 Oct 2016   #1
ATi7500

Windows 7 Professional x64
 
 
BSOD happening during logon process - only after a reboot

Hello guys,

I am trying to understand the cause of a BSOD happening on my laptop. I have ran DM Log collector and attached you can find the results.

Thanks in advance for your help!

Gabriele




Attached Files
File Type: zip BDPCRHWJ12-07_10_2016_185047_41.zip (1.44 MB, 1 views)
My System SpecsSystem Spec
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08 Oct 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello ATi7500 and welcome to 7Forums!

I would recommend that you install Chipset drivers and Video drivers from Dell's support site for your laptop here:

Product Support | Dell US

For Chipset and Video drivers, select the first ones in the list.

If you need any help, don't hesitate to ask.

Cheers, Boris
My System SpecsSystem Spec
08 Oct 2016   #3
ATi7500

Windows 7 Professional x64
 
 

Hi Boris!

I've already done that. Latest drivers of everything

Is it possible to check what exact driver is causing the issue, based on the dumps?
My System SpecsSystem Spec
.

08 Oct 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Ow.

Hmm well I'll have to check this out later. And what I suggested above was because of the fact that the dumps hadn't specified a driver that caused the crashes but maybe something will come up but I need to crash.

Sorry middle of the night here in FI.

And I'll need to sleep, might be somebody else that helps you tomorrow.

See ya later alligator!
My System SpecsSystem Spec
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 BSOD happening during logon process - only after a reboot




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