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Windows 7: continual known folder error 0x8007002

17 Oct 2016   #31
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep Ethel all machines have the BIOS battery so the firmware holds the settings after power off

See pic for the fixing screws - very typical of what you will find - most are knurled knobs (little grips on them)




Attached Thumbnails
continual known folder error 0x8007002-ethel-4.png  
My System SpecsSystem Spec
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17 Oct 2016   #32
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I don't understand how a software problem (user profile) is going to be solved by changing the motherboard battery? Is there any evidence to show that the motherboard battery is faulty and is the cause of the problem?

Would it not be better to act on the evidence (user profile issues) and stick with examining the user account/s?
My System SpecsSystem Spec
17 Oct 2016   #33
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Colin I suggsted it because I had similar issues (amongst others) with my main dsktop and it turned out to be changing the BIOS battery that cured a lot of them - that the only reason why the subject came up.
My System SpecsSystem Spec
.

17 Oct 2016   #34
ethel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
known folder errors

Hello everyone, Actually there is no problem with the battery in the bios. I had the technician who originally
built this computer take a look, and he said it is doing what it is supposed to do. The known folder
errors are on every startup, and I have not played with this, because I do not want to make the situation
worse.
My System SpecsSystem Spec
17 Oct 2016   #35
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ethel well onwards ever upwards as they say.
My System SpecsSystem Spec
21 Oct 2016   #36
ethel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
known folder errors

Hello ICIT2OL, I have decided to ignore these errors. I have looked everywhere on the internet, and this
is a common problem that has been going on for a long time, windows 7, windows 8, and windows 10 users
also have it. The system seems to be running fine. If it decides to crap itself I will just reinstall windows
if I have to. I put this off because of downloading and installing all the windows updates again, and hiding
windows 10 upgrade.
My System SpecsSystem Spec
21 Oct 2016   #37
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ethel if you need help with a reinstall and do not have any installation media at least you can download and ISO now and make your own bootable DVD or USB stick. You only really need the activation code to do the install - on the original media packaging sticker if you didn't stick it on the case that is.
Anyway you can find the original code using this first Product Key Number for Windows 7 - Find and See

Oh nad back up your data of course

Anyway post back if you run into problems and we can run through it with you.
John
My System SpecsSystem Spec
22 Oct 2016   #38
ethel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
known folder errors

Hello ICIT2LOL, Thank you for helping me. I have my windows dvd, if I need to reinstall, and the sticker
with the product key is still on the tower. I have reinstalled once before, so if it comes to that I will be
okay. Thank you.
My System SpecsSystem Spec
22 Oct 2016   #39
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep Ethel just don't forget the data backup and any program downloads you have in Downloads - I find it easy to put them on a USB stick and install them from it instead of waiting for those tedious downloads via the net.
My System SpecsSystem Spec
22 Oct 2016   #40
ethel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
known folder errors

Hello again ICIT2LOL, I will remember to send downloaded programs that I need to a usb stick, if I have
to reinstall. Thank you.
My System SpecsSystem Spec
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 continual known folder error 0x8007002




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