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Windows 7: BSOD randomly, Bug Check Code 0x000000f4

17 Oct 2016   #1
Shyuan

Windows 7 Home Premium 64bit
 
 
BSOD randomly, Bug Check Code 0x000000f4

Hi,

I've been trying to find out why is the BDOS happening randomly, but mostly happen when I play Tree of Savior game installed through Steam. Once in a while there's this "VGUI" related error, I did not manage to screenshot it because it happens too quickly.

I've attached the ZIP file here, hoping someone could provide me some insights. I don't have any antivirus installed, if this matters.




Attached Files
File Type: zip LIGER-PC-17-Oct-16_230338_75.zip (1.35 MB, 4 views)
My System SpecsSystem Spec
.
22 Oct 2016   #2
Shyuan

Windows 7 Home Premium 64bit
 
 

Can anyone help?
My System SpecsSystem Spec
30 Oct 2016   #3
axe0

Windows 10 Pro
 
 

Hi Shyuan,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
.

30 Oct 2016   #4
Shyuan

Windows 7 Home Premium 64bit
 
 

Hi,

Thank you for replying.

Unfortunately yes I still need help. :/ it would be great if someone can have a look at it.

Quote   Quote: Originally Posted by axe0 View Post
Hi Shyuan,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
30 Oct 2016   #5
axe0

Windows 10 Pro
 
 

Please upload a new zip created by the DM Log Collector.
My System SpecsSystem Spec
30 Oct 2016   #6
Shyuan

Windows 7 Home Premium 64bit
 
 

Hi,

I do not have access to the computer now. But I haven't turned on the computer since the day I collected the logs. As I kept getting BDOS, so I decided to turn it off and use only my laptop instead. Is that log I uploaded on 17/10 no longer helpful?

Quote   Quote: Originally Posted by axe0 View Post
Please upload a new zip created by the DM Log Collector.
My System SpecsSystem Spec
30 Oct 2016   #7
axe0

Windows 10 Pro
 
 

Please check ASUS for BIOS updates




BSOD randomly, Bug Check Code 0x000000f4 Diagnostics Test BSOD randomly, Bug Check Code 0x000000f4
 HDD TEST

Note   Note
Please run HDTune first, in the order posted!

Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log
My System SpecsSystem Spec
30 Oct 2016   #8
Shyuan

Windows 7 Home Premium 64bit
 
 

Okay, I will do this tomorrow as soon as I got access to my computer. Kindly wait for my updates. Thank you very much!

Quote   Quote: Originally Posted by axe0 View Post
Please check ASUS for BIOS updates

......
My System SpecsSystem Spec
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