BSOD bad_pool_header happening at random


  1. Posts : 3
    Windows 7 Ultimate 64bit
       #1

    BSOD bad_pool_header happening at random


    Starting yesterday (10/24/16), I received several (4) BSODs for bad_pool_header with code 0x00000019.

    • I installed no new software or hardware yesterday (10/24/16).
    • The bluescreen does not occur in safe mode.
    • I have used the System File Checker and performed a disk check with no integrity violations.
    • I have tried uninstalling video codec packs, which have given me trouble in the past, but it did not solve the problem.


    If I need to provide any more relevant information, please let me know.

    Google searches have yielded no helpful results on this issue thus far and I do not want to have to resort to reinstalling Windows once more. Any help would be appreciated.

    Thank you.
      My Computer


  2. Posts : 3
    Windows 7 Ultimate 64bit
    Thread Starter
       #2

    BSOD happened again after long gap


    The BSOD strikes again after not occurring for almost 24 hours.

    Details from the Windows Error window:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: 88F54AE0
    BCP3: 88F54AF0
    BCP4: 08020027
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Any assistance would be appreciated.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi sixten,

    Welcome to the 7forums and apologies for the delay.

    Are you still in need of help?
      My Computer


  4. Posts : 3
    Windows 7 Ultimate 64bit
    Thread Starter
       #4

    Thank you for your reply, axe0.

    Yes, I am still in need of help and have not solved the problem yet.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    Please upload a fresh zip from the DM Log Collector.
      My Computer


 

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