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Windows 7: BSOD while doing nothing in particular

27 Oct 2016   #1
ba12348

OH Ohio
 
 
BSOD while doing nothing in particular

Update, see post 6
I recently (last week) upgraded my hardware, since then I've been getting occasional blue screens. I put in a new mobo, new CPU, and new graphics card, but I did NOT change the psu (I've actually got a new one that I intend to install tomorrow), memory, or storage drives*. Since I did this upgrade I've been getting BSODs occasionally, with no particular action causing it, the last one happened while watching youtube, and I've put the computer through several games and one Hitman Absolution graphics benchmark that I ran for about 30 mins. After the first crash I did some searching that resulted in me opening the case back up, re-checking all cables and re-seating the graphics card. I thought I had it fixed as I went 4 days without a problem (after 3 crashes in 2 days), then, crunch. Graphics drivers are up to date, mobo drivers are updated a-la the included disk, the only thing that has NOT been done is run a startup repair with the windows disk because for reasons I've yet to determine the drive does not show up as bootable...

*I actually have 2 2TB HDDs, one of which is not connected, but the only thing on it is a backup of the other HDD.

Information that comes up after the restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF88021ADF3BE
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001499219
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102716-36941-01.dmp
C:\Users\ba12348\AppData\Local\Temp\WER-37268-0.sysdata.xml

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Attached Files
File Type: zip BA-PC-Thu_10_27_2016__21721_66.zip (2.02 MB, 0 views)
My System SpecsSystem Spec
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27 Oct 2016   #2
ba12348

OH Ohio
 
 

Update: new 750 watt PSU installed, memory re-seated, CPU cooler re-seated w/ new thermal paste (it had to be moved anyway, Noctua coolers are massive), all SATA and power cables re-seated, backup drive connected.

Will update this post again if the BSOD happens again.
My System SpecsSystem Spec
29 Oct 2016   #3
aodonnell311

Windows 7 Ultimate 64-bit
 
 

So, any success with the BSOD errors? Sounds like we are having similar problems, and I have also recently installed a Noctua air cooler...

I'd be interested to know if that solved your problem...

CHeers!

-A
My System SpecsSystem Spec
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30 Oct 2016   #4
axe0

Windows 10 Pro
 
 

Hi ba12348,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
30 Oct 2016   #5
ba12348

OH Ohio
 
 

I have not seen anything since I posted that last message, but keep in mind it's only been two days and the last BSOD was 4 days in the making. I strongly suspect the power supply was at fault, my old one was a 550 watt and that just seems slightly anemic for a GTX 1080. I'm tentatively calling it solved but will update this post if it happens again.
My System SpecsSystem Spec
1 Week Ago   #6
ba12348

OH Ohio
 
 

I thought they were gone, I was wrong. BlueScreenView blames NTOSKRNL.exe for the crashes, but from my research I know that's probably not the cause.


Attached Files
File Type: zip BA-PC-Tue_11_29_2016_121143_92.zip (2.21 MB, 4 views)
My System SpecsSystem Spec
1 Week Ago   #7
axe0

Windows 10 Pro
 
 

Good research
Out of curiosity, do you also know why ntoskrnl.exe is not the cause?


Please run following tests



BSOD while doing nothing in particular Diagnostic Test BSOD while doing nothing in particular
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.






BSOD while doing nothing in particular Diagnostic Test BSOD while doing nothing in particular
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec
1 Week Ago   #8
ba12348

OH Ohio
 
 

Thanks, I'll be going to work in a couple hours so I'll start the memory test then. From what I found it gets blamed for the crash because it finds something unexpected in memory that it thought it had reserved, and crashes the computer to prevent damage.
My System SpecsSystem Spec
1 Week Ago   #9
axe0

Windows 10 Pro
 
 

The ntoskrnl.exe gets blamed because it is the last active (basically saying), but it doesn't crash the system nor does it do such things with the memory (AFAIK).
My System SpecsSystem Spec
1 Week Ago   #10
ba12348

OH Ohio
 
 

Memtest completed 3 passes with 0 errors, I'll find time to do the whole test later but I need the computer to finish up some schoolwork. Verifier has been started.
FYI 32gb of ram is entirely too much if you ever want to check it for errors.
My System SpecsSystem Spec
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 BSOD while doing nothing in particular




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