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Windows 7: BSOD after about an hour of use, Bug Code 0x00000124

29 Oct 2016   #1
aodonnell311

Windows 7 Ultimate 64-bit
 
 
BSOD after about an hour of use, Bug Code 0x00000124

My computer dies intermittently ("randomly", as some might say) while doing menial tasks such as surfing the web, or unzipping a file, or even while i'm away from my computer while not running any programs.

All of this started after simply installing a Noctua air cooler.

The full error code is: 0x00000124 00000000`00000000 fffffa80`071e5028 00000000`bf800000 00000000`00000124

I have read and reread threads with the same bug code and similar BSOD symptoms and tried the suggested fixes without any success.

I have tried:
-booting to a different hard drive, same issue
-uninstalling Daemon Tools (made BSOD much less frequent. but not fixed)
-Systematically exchanged sticks of RAM in different RAM slots
-Updated microsoft net framework to .Net framework 4 (update failed)
-running microsoft debugging software (installation failed)

You, dear sevenforums community, are my last beacon of hope before my Computer gets tossed into the Baltic.... Any help would be greatly appreciated

PS - and this might be really important - while foolishly dusting out my computer next to some open flames, the aerosol ignited and a gigantic ball of fire expanded out from my computer case and engulfed my head in flames for a brief period of time. I can live without my eyebrows, but not my computer...

Much love, and so many thanks.... zip info attached

-A




Attached Files
File Type: zip MyComp.zip (2.31 MB, 5 views)
My System SpecsSystem Spec
.
29 Oct 2016   #2
aodonnell311

Windows 7 Ultimate 64-bit
 
 
minidump file

and here is the minidump, in case it's helpful...


Attached Files
File Type: txt 102916-40575-01.dmp.txt (312.2 KB, 1 views)
My System SpecsSystem Spec
4 Weeks Ago   #3
axe0

Windows 10 Pro
 
 

Please uninstall your AV and use MSE as alternative while troubleshooting.





BSOD after about an hour of use, Bug Code 0x00000124 Diagnostics Test BSOD after about an hour of use, Bug Code 0x00000124
 HDD TEST

Note   Note
Please run HDTune first, in the order posted!

Run HDTune to
  • check the health,
  • scan for errors, no quick scan but full scan
  • run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the health,
  • the error scan,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
Note   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log
My System SpecsSystem Spec
.

4 Weeks Ago   #4
aodonnell311

Windows 7 Ultimate 64-bit
 
 

Thanks for your reply Axe0... I will do exactly those steps.

Until then, are you able to understand the diagnostic zip file that I attached in my post? I followed the forum instructions to run the diagnostic and upload the zip file, but so far I haven't received any feedback on what might be wrong.

Anyways, I will run those tests you suggested tonight and post the results.

Thanks again mate!

-A
My System SpecsSystem Spec
4 Weeks Ago   #5
axe0

Windows 10 Pro
 
 

I already have gone through the zip, that's why I posted
My System SpecsSystem Spec
4 Weeks Ago   #6
aodonnell311

Windows 7 Ultimate 64-bit
 
 
Test Results

Hi Axe0,

I have run all of the tests exactly as you instructed.

Apologies for the delay... it took me a while to get all the tests done. I had some blue screens along the way -_-

Please let me know if this information is helpful.

Thank you again for your time!!

-A


Attached Thumbnails
BSOD after about an hour of use, Bug Code 0x00000124-hdtune_errorscan.jpg   BSOD after about an hour of use, Bug Code 0x00000124-hdtune_benchmark.jpg   BSOD after about an hour of use, Bug Code 0x00000124-seatest_log.jpg   BSOD after about an hour of use, Bug Code 0x00000124-chkdsk.jpg  
Attached Images
BSOD after about an hour of use, Bug Code 0x00000124-hdtune_health.jpg 
My System SpecsSystem Spec
4 Weeks Ago   #7
axe0

Windows 10 Pro
 
 

Please run SeaTools DOS again and run the long test as requested in my post
My System SpecsSystem Spec
4 Weeks Ago   #8
aodonnell311

Windows 7 Ultimate 64-bit
 
 

Here you go


Attached Thumbnails
BSOD after about an hour of use, Bug Code 0x00000124-seatest_long1.jpg   BSOD after about an hour of use, Bug Code 0x00000124-seatest_long2.jpg  
My System SpecsSystem Spec
4 Weeks Ago   #9
axe0

Windows 10 Pro
 
 

The problem I see is a low minimum transfer rate of your HDD, but that may not be due to the HDD itself but could also be due to the cable or mobo connection.
Because of this I would suggest to test the HDD on another system.
My System SpecsSystem Spec
3 Weeks Ago   #10
aodonnell311

Windows 7 Ultimate 64-bit
 
 

Hi Axe0,

First of all, thank you very much for taking the time to look at the test results and to explain that you see a low transfer rate on my HDD. I would like to mention that I am getting the same BSOD and bug code when I boot to my solid state drive on the same computer.

Do you think that means there's something wrong with my motherboard? I had a fire inside the computer case when I was cleaning it about a month ago... If that's the case, I will need a new motherboard

Thanks again,

-A
My System SpecsSystem Spec
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