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Computer freezing with the cursor fixed on the screen
Hi all,
I am experiencing the problem from past one month or so.My pc just freezes randomly sometimes with a buzzing sound from the speaker and sometimes with no sound but the cursor stays fixed on the screen in both cases.When it happens nothing works i.e keystrokes don't have any effect,mouse pointer doesn't move,just nothing.Any moving thing just freezes , if there is a progress bar indicating some installation or video playing or whatever it just stops with the last frame.Sometimes it then goes on to restart on its own,but in most cases I have to do it manually.I also get the "display driver stopped working and has recovered" message just before the reboot irregularly.On reboot I do get Black screen sometimes after the Windows login.
However I have noticed this freezing issue mostly happens when I'm browsing.It did happen once or twice when I was playing games or just after I had booted onto the desktop though but it's very rare.Mostly it happens when I'm browsing ,opening new tabs,facebooking,googling or watching videos on youtube etc.I don't know whether it has any connection with that problem but I found it worth mentioning.
My graphic card is 2 gb ddr3 Asus Silent cooling Nvidia Geforce GT 610
Things I tried before on my own include
1.Uninstalling Nvidia driver,cleaning driver left out files with Driver Sweeper and again performing clean Install of latest driver.It didn't work.
2. I even took my gpu to the asus service centre as mine was of asus. I got it replaced and tested from them.it didn't work either.I can't assume they've replaced it with a copy having the exact same problem.
3. I fresh installed my Windows 7.it didn't work either.
4. Also ran memory test,disk check but no issue was found.
Today it just froze with the mouse stuck and the desktop went black for 1 or 2 sec,followed by a Bluescreen showing some crash dump and an automatic restart thereafter.When I booted onto the desktop an error message came up as below
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DCE038
BCP3: 00000000F2000040
BCP4: 0000000000000800
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110516-12402-01.dmp
C:\Users\ASHIN\AppData\Local\Temp\WER-44647-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
I'm also uploading the dump file for your convenience...
If you people suggest some some solution to my problem then it would be pretty helpful. Thanks in advance...