Windows 7: blue screen of death

p0staboy · 19 Nov 2009

so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?

zigzag3143 · 19 Nov 2009

Quote: Originally Posted by p0staboy

so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?

Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++

p0staboy · 19 Nov 2009

Quote: Originally Posted by zigzag3143

Quote: Originally Posted by p0staboy

so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?

Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++

ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way

torrentg · 19 Nov 2009

Hi.

Did you uninstall Nero?

And wow these are old - Google them in an attempt to find and install updates:

ha10kx2k ha10kx2k.sys Fri Sep 20 00:58:33 2002
ctoss2k ctoss2k.sys Fri Sep 20 01:00:38 2002
ctaud2k ctaud2k.sys Fri Sep 20 01:00:27 2002
sis7012 sis7012.sys Wed Nov 03 02:14:24 2004
ati2mtag ati2mtag.sys Wed May 03 12:50:42 2006 << for video card, go to ATI's site

zigzag3143 · 19 Nov 2009

Quote: Originally Posted by p0staboy

Quote: Originally Posted by zigzag3143

Quote: Originally Posted by p0staboy

so after i installed nero i restarted my computer then before turning off it goes to the blue screen and says dumping memory. now when ever i open my EI i cant go to any websites it just says their was a error and it refreshes the page and it keeps doing it so i cant go to any pages. any help?

Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++

ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way

Hey Pboy

for future refernce could you upload the dump directly to us using the attachment icon in the reply form? many of us have our browsers so locked down we cant load that site. the icon is shaped like a paperclip see the pic

Thanks

Ken J++

p0staboy · 19 Nov 2009

Quote: Originally Posted by zigzag3143

Quote: Originally Posted by p0staboy

Quote: Originally Posted by zigzag3143

Hi and welcome again
goto C:|windows\minidump, zip the dmp file (*.dmp) and upload it to us for debugging.

Ken J++

ok here is the file
Download Minidump.rar from Sendspace.com - send big files the easy way

Hey Pboy

for future refernce could you upload the dump directly to us using the attachment icon in the reply form? many of us have our browsers so locked down we cant load that site. the icon is shaped like a paperclip see the pic

Thanks

Ken J++

sorry, here it is.
Attachment 37755

p0staboy · 20 Nov 2009

Quote: Originally Posted by torrentg

Hi.

Did you uninstall Nero?

And wow these are old - Google them in an attempt to find and install updates:

ha10kx2k ha10kx2k.sys Fri Sep 20 00:58:33 2002
ctoss2k ctoss2k.sys Fri Sep 20 01:00:38 2002
ctaud2k ctaud2k.sys Fri Sep 20 01:00:27 2002
sis7012 sis7012.sys Wed Nov 03 02:14:24 2004
ati2mtag ati2mtag.sys Wed May 03 12:50:42 2006 << for video card, go to ATI's site

i just uninstalled nero and same thing. im googling those file names and im just getting information about them. what exactly am i downloading?

Windows 7: blue screen of death

blue screen of death problems?