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Windows 7: Frequent BSOD with ks.sys error

4 Weeks Ago   #1
hot pockets

Windows 7 Home Premium 64 bit
 
 
Frequent BSOD with ks.sys error

Hi everyone, I've been getting a lot of BSODs recently. They've all been something related to ks.sys so far. They happen when I'm doing just about anything, but most of them happened when I was watching videos. I've attached the dmlog files below.




Attached Files
File Type: zip dmlog.zip (1.00 MB, 4 views)
My System SpecsSystem Spec
.
4 Weeks Ago   #2
axe0

Windows 10 Pro
 
 

Hi hot pockets,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
4 Weeks Ago   #3
hot pockets

Windows 7 Home Premium 64 bit
 
 

Thank you for your reply. Yes, I still need help
My System SpecsSystem Spec
.

3 Weeks Ago   #4
axe0

Windows 10 Pro
 
 

Please check Lenovo for USB driver updates or reinstall the drivers, if there is no driver for the USB then update/reinstall the chipset drivers.

If you have any program that came pre-installed, or is provided by Lenovo, please temporary remove it while troubleshooting.
My System SpecsSystem Spec
3 Weeks Ago   #5
hot pockets

Windows 7 Home Premium 64 bit
 
 

I couldn't find an update for my usb, but I installed a new update for my chipset driver. I'm not sure what you mean by temporary remove. I disabled everything lenovo related with msconfig, is that good enough?
My System SpecsSystem Spec
3 Weeks Ago   #6
axe0

Windows 10 Pro
 
 

Disabling entries in msconfig will only prevent them from loading at startup, but nothing more, so if you open a lenovo program it will simply load.

Please remove the programs.
My System SpecsSystem Spec
3 Weeks Ago   #7
hot pockets

Windows 7 Home Premium 64 bit
 
 

All the lenovo programs have been uninstalled
My System SpecsSystem Spec
3 Weeks Ago   #8
axe0

Windows 10 Pro
 
 

Let us know if the problem occurs again.
My System SpecsSystem Spec
3 Weeks Ago   #9
hot pockets

Windows 7 Home Premium 64 bit
 
 

There has been another bsod. I've attached the minidump below


Attached Files
File Type: zip 111616-109731-01.zip (39.0 KB, 0 views)
My System SpecsSystem Spec
3 Weeks Ago   #10
axe0

Windows 10 Pro
 
 

Upload a new zip from the DM Log Collector to provide all additional information.
My System SpecsSystem Spec
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 Frequent BSOD with ks.sys error




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