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Windows 7: BSOD on W7 x64


19 Nov 2009   #1

windows 7 x64
 
 
BSOD on W7 x64

Hi

I am new on this forum, so hello everyone

I have installed Windows 7 x64 on a new computer, which is in fact performant :
Asus P7P55 Deluxe
Core I7 860
Nvidia GTX295
8gb Gskill memory
(I haven't paid it myself )

Unfortunately, the system in very instable : Aero often crash, explorer crash sometimes, and I have BSODs 1 or 2 times per days (with 4 hours of utilisation).
The problem is that errors are not always the same

Yesterday I had a BSOD with Memory_Management, and today a BSOD with Pool_corruption.

Here are the two reports :

Code:
0: kd> !analyze -v 
 ******************************************************************************* 
 *                                                                             * 
 *                        Bugcheck Analysis                                    * 
 *                                                                             * 
 ******************************************************************************* 

 MEMORY_MANAGEMENT (1a) 
    # Any other values for parameter 1 must be individually examined. 
 Arguments: 
 Arg1: 0000000000041790, The subtype of the bugcheck. 
 Arg2: fffffa80058820a0 
 Arg3: 000000000000ffff 
 Arg4: 0000000000000000 

 Debugging Details: 
 ------------------ 


 BUGCHECK_STR:  0x1a_41790 

 CUSTOMER_CRASH_COUNT:  1 

 DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT 

 PROCESS_NAME:  vlc.exe 

 CURRENT_IRQL:  0 

 LAST_CONTROL_TRANSFER:  from fffff80002cfa26e to fffff80002c87f00 

 STACK_TEXT:  
 fffff880`07b7c828 fffff800`02cfa26e : 00000000`0000001a 00000000`00041790 fffffa80`058820a0 00000000`0000ffff : nt!KeBugCheckEx 
fffff880`07b7c830 fffff800`02cbb5d9 : 00000000`00000000 00000000`65e53fff fffffa80`00000000 fffff800`02e10000 : nt! ?? ::FNODOBFM::`string'+0x339d6 
fffff880`07b7c9f0 fffff800`02f9de50 : fffffa80`06fdf480 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9 
fffff880`07b7cb10 fffff800`02f9e25b : 00000980`00000000 00000000`65e40000 fffffa80`00000001 fffffa80`070b0450 : nt!MiUnmapViewOfSection+0x1b0 
fffff880`07b7cbd0 fffff800`02c87153 : 00000000`00000001 00000000`025decb8 fffffa80`0b630b30 00000000`7efdb000 : nt!NtUnmapViewOfSection+0x5f 
fffff880`07b7cc20 00000000`7732015a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 
 00000000`0008e308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7732015a 


 STACK_COMMAND:  kb 

 FOLLOWUP_IP: 
 nt! ?? ::FNODOBFM::`string'+339d6 
 fffff800`02cfa26e cc              int     3 

 SYMBOL_STACK_INDEX:  1 

 SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+339d6 

 FOLLOWUP_NAME:  MachineOwner 

 MODULE_NAME: nt 

 IMAGE_NAME:  ntkrnlmp.exe 

 DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600 

 FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+339d6 

 BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+339d6 

 Followup: MachineOwner 
 ---------
And

Code:
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff88007361a10, the pool entry being checked.
Arg3: fffdf88007361a10, the read back flink freelist value (should be the same as 2).
Arg4: fffff88007361a10, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002decd6f to fffff80002cbaf00

STACK_TEXT:  
fffff880`086e50c8 fffff800`02decd6f : 00000000`00000019 00000000`00000003 fffff880`07361a10 fffdf880`07361a10 : nt!KeBugCheckEx
fffff880`086e50d0 fffff960`001128ed : fffff900`00000000 00000000`00000000 fffff960`00133e70 fffff960`00000000 : nt!ExFreePool+0x536
fffff880`086e51c0 fffff960`00113e0f : 00000000`00000000 fffff880`086e5360 00000000`00000001 fffff960`001114ee : win32k!EngSetLastError+0xff19
fffff880`086e5200 fffff960`000eb48c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!memcmp+0x126f
fffff880`086e52f0 fffff960`000eb006 : 00000019`00000019 00000000`00000019 00000000`470806fa 00000000`00000019 : win32k!XLATEOBJ_iXlate+0x1ea8
fffff880`086e53c0 fffff800`02cba153 : fffffa80`06ee0060 fffff880`086e5520 00000000`00000000 fffff900`c00bf010 : win32k!XLATEOBJ_iXlate+0x1a22
fffff880`086e54a0 00000000`75752dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`000ad2a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75752dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePool+536
fffff800`02decd6f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExFreePool+536

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

Followup: Pool_corruption
---------
I have tried a memtest86 (one pass), the windows memory test, a prime95 (15 minutes calculation without an error).
The drivers are all the windows 7 native drivers, except the video driver, and today I have installed Asus AI Suite to update the ACPI driver.
The ACPI driver was know to cause crashs on Windows 7, but it don't seems to be the real problem...

My antivirus is Antivir.

Does someone have an idea about what I can do to find the source of all these errors ?

My System SpecsSystem Spec
.

19 Nov 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by moomba View Post
Hi

I am new on this forum, so hello everyone

I have installed Windows 7 x64 on a new computer, which is in fact performant :
Asus P7P55 Deluxe
Core I7 860
Nvidia GTX295
8gb Gskill memory
(I haven't paid it myself )

Unfortunately, the system in very instable : Aero often crash, explorer crash sometimes, and I have BSODs 1 or 2 times per days (with 4 hours of utilisation).
The problem is that errors are not always the same

Yesterday I had a BSOD with Memory_Management, and today a BSOD with Pool_corruption.

Here are the two reports :

Code:
0: kd> !analyze -v 
 ******************************************************************************* 
 *                                                                             * 
 *                        Bugcheck Analysis                                    * 
 *                                                                             * 
 ******************************************************************************* 

 MEMORY_MANAGEMENT (1a) 
    # Any other values for parameter 1 must be individually examined. 
 Arguments: 
 Arg1: 0000000000041790, The subtype of the bugcheck. 
 Arg2: fffffa80058820a0 
 Arg3: 000000000000ffff 
 Arg4: 0000000000000000 

 Debugging Details: 
 ------------------ 


 BUGCHECK_STR:  0x1a_41790 

 CUSTOMER_CRASH_COUNT:  1 

 DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT 

 PROCESS_NAME:  vlc.exe 

 CURRENT_IRQL:  0 

 LAST_CONTROL_TRANSFER:  from fffff80002cfa26e to fffff80002c87f00 

 STACK_TEXT:  
 fffff880`07b7c828 fffff800`02cfa26e : 00000000`0000001a 00000000`00041790 fffffa80`058820a0 00000000`0000ffff : nt!KeBugCheckEx 
fffff880`07b7c830 fffff800`02cbb5d9 : 00000000`00000000 00000000`65e53fff fffffa80`00000000 fffff800`02e10000 : nt! ?? ::FNODOBFM::`string'+0x339d6 
fffff880`07b7c9f0 fffff800`02f9de50 : fffffa80`06fdf480 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9 
fffff880`07b7cb10 fffff800`02f9e25b : 00000980`00000000 00000000`65e40000 fffffa80`00000001 fffffa80`070b0450 : nt!MiUnmapViewOfSection+0x1b0 
fffff880`07b7cbd0 fffff800`02c87153 : 00000000`00000001 00000000`025decb8 fffffa80`0b630b30 00000000`7efdb000 : nt!NtUnmapViewOfSection+0x5f 
fffff880`07b7cc20 00000000`7732015a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 
 00000000`0008e308 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7732015a 


 STACK_COMMAND:  kb 

 FOLLOWUP_IP: 
 nt! ?? ::FNODOBFM::`string'+339d6 
 fffff800`02cfa26e cc              int     3 

 SYMBOL_STACK_INDEX:  1 

 SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+339d6 

 FOLLOWUP_NAME:  MachineOwner 

 MODULE_NAME: nt 

 IMAGE_NAME:  ntkrnlmp.exe 

 DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600 

 FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+339d6 

 BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+339d6 

 Followup: MachineOwner 
 ---------
And

Code:
6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff88007361a10, the pool entry being checked.
Arg3: fffdf88007361a10, the read back flink freelist value (should be the same as 2).
Arg4: fffff88007361a10, the read back blink freelist value (should be the same as 2).

Debugging Details:
------------------


BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002decd6f to fffff80002cbaf00

STACK_TEXT:  
fffff880`086e50c8 fffff800`02decd6f : 00000000`00000019 00000000`00000003 fffff880`07361a10 fffdf880`07361a10 : nt!KeBugCheckEx
fffff880`086e50d0 fffff960`001128ed : fffff900`00000000 00000000`00000000 fffff960`00133e70 fffff960`00000000 : nt!ExFreePool+0x536
fffff880`086e51c0 fffff960`00113e0f : 00000000`00000000 fffff880`086e5360 00000000`00000001 fffff960`001114ee : win32k!EngSetLastError+0xff19
fffff880`086e5200 fffff960`000eb48c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!memcmp+0x126f
fffff880`086e52f0 fffff960`000eb006 : 00000019`00000019 00000000`00000019 00000000`470806fa 00000000`00000019 : win32k!XLATEOBJ_iXlate+0x1ea8
fffff880`086e53c0 fffff800`02cba153 : fffffa80`06ee0060 fffff880`086e5520 00000000`00000000 fffff900`c00bf010 : win32k!XLATEOBJ_iXlate+0x1a22
fffff880`086e54a0 00000000`75752dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`000ad2a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75752dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePool+536
fffff800`02decd6f cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExFreePool+536

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

BUCKET_ID:  X64_0x19_3_nt!ExFreePool+536

Followup: Pool_corruption
---------
I have tried a memtest86 (one pass), the windows memory test, a prime95 (15 minutes calculation without an error).
The drivers are all the windows 7 native drivers, except the video driver, and today I have installed Asus AI Suite to update the ACPI driver.
The ACPI driver was know to cause crashs on Windows 7, but it don't seems to be the real problem...

My antivirus is Antivir.

Does someone have an idea about what I can do to find the source of all these errors ?
Hi and welcome

In order for memtest to work you need to run it for hours. Preferably overnight

You might also want to stop overclocking if you are and update the critical drivers

Hope this helps

Ken JJ+
My System SpecsSystem Spec
20 Nov 2009   #3

windows 7 x64
 
 

Hi Thank you for you answer

I made it run a memtest during all this night (it is 8h am here ), and after 7 pass and a half (7h30 of test), no errors.
And in fact, I don't use overclocking on this computer. (only the automatic turbo boost). The BIOS is set on default values.

I think I will reinstall all the OS and update all possible drivers. Maybe with chance it will solve the problem...

I will try it monday, and report you if it works or not.
My System SpecsSystem Spec
.


20 Nov 2009   #4

Windows 7 Pro & Vista Home Premium
 
 

If you're going to re-install, make sure it;s a "clean" install.

However you will need to re-install all your 3rd party application.
My System SpecsSystem Spec
20 Nov 2009   #5

windows 7 x64
 
 

Well, it was a clean install (I think)

The only third party soft I have to reinstall for now are Office 2007 and Need For Speed Shift (a game).
Of course, there are Firefox and 7Zip, but they are clean.

I will desactivate two of the three HDD, and everything that is not usefull during the install. Then Update Windows 7, update all drivers, and install the Antivirus.

Does it sound clean for you ?
My System SpecsSystem Spec
20 Nov 2009   #6

Windows 7 Pro & Vista Home Premium
 
 

On install, just click the Advanced button and that will be the "clean" install option.
My System SpecsSystem Spec
20 Nov 2009   #7

windows 7 x64
 
 

Then no problems, I cannot upgrade or anything like that, so it is always an Advanced install

Thank you for your advices, I will try and report as soon as possible. Maybe one week to be sure about the stability.
My System SpecsSystem Spec
20 Nov 2009   #8

Windows 7 Pro & Vista Home Premium
 
 

Its not always, but an upgrade leaves useless files on your system and can cause conflicts.
My System SpecsSystem Spec
20 Nov 2009   #9

windows 7 x64
 
 

One time, I upgraded form Win 98 to Windows 2000
Such a mess ! Half softwares were out, and the others were crashing all the time.
If I remember well, only Starcraft was working.

Since that time, I have never used an upgrade install
My System SpecsSystem Spec
20 Nov 2009   #10

Windows 7 Pro & Vista Home Premium
 
 

I found that out myself. I know the file system very well and looking through the System32 directory, I noticed files that seemed to be leftover from Windows 98, I right-clicked, choose properties and sure enough, the version was something like 4.11 98

I checked more and found many more, then starting deleted all them and the system still worked fine.
My System SpecsSystem Spec
Reply

 BSOD on W7 x64




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