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Windows 7: APC_INDEX_MISMATCH 00000000`7747bdaa

1 Week Ago   #1
jp91

Windows 7 Professional x64
 
 
APC_INDEX_MISMATCH 00000000`7747bdaa

Hello all,

I've being trying to solve a very annoying bug on my computer, hope someone will came out with something that will help me:

1) 99.9% of times that this bug occurs is when I keep the laptop running all night, during the daily use is very rare happens;

2) the crash mainly occurs when I have this scenario: computer is locked, so I hit CTRL+ALT+DEL, type in my password and hit ENTER - bsod occurs right after it.

3) Already tried the /sfc scannow, however no issues were found.

4) Already formatted and reinstalled windows

Does anyone have any ideas about what should I try?




Attached Files
File Type: zip IBM657-PE0285G2-21_11_2016__80021,59.zip (506.9 KB, 1 views)
My System SpecsSystem Spec
.
6 Days Ago   #2
axe0

Windows 10 Pro
 
 

Hi jp91,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
3 Days Ago   #3
jp91

Windows 7 Professional x64
 
 

Yes, still trying to figure this out, any ideas where to begin?

Quote   Quote: Originally Posted by axe0 View Post
Hi jp91,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
.

3 Days Ago   #4
axe0

Windows 10 Pro
 
 

Please check Lenovo for driver updates for the Realtek audio drivers
Code:
1: kd> lmvm RTKVHD64
Browse full module list
start             end                 module name
fffff880`08c60000 fffff880`0912b000   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Feb 18 09:23:21 2016 (56C57F79)
    CheckSum:         0049AD25
    ImageSize:        004CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
3 Days Ago   #5
jp91

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please check Lenovo for driver updates for the Realtek audio drivers
Code:
1: kd> lmvm RTKVHD64
Browse full module list
start             end                 module name
fffff880`08c60000 fffff880`0912b000   RTKVHD64 T (no symbols)           
    Loaded symbol image file: RTKVHD64.sys
    Image path: RTKVHD64.sys
    Image name: RTKVHD64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Feb 18 09:23:21 2016 (56C57F79)
    CheckSum:         0049AD25
    ImageSize:        004CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Installed new drivers, now I"ll let it run for a while, probably will have updates by tomorrow. I keep you guys posted.
My System SpecsSystem Spec
1 Day Ago   #6
jp91

Windows 7 Professional x64
 
 

After 24 hours running without any problems I left my notebook turned on with the screen locked at night. Today at morning, another bsod. No clue what it might be at this point...


Attached Files
File Type: zip IBM657-PE0285G2-01_12_2016__82554,11.zip (703.1 KB, 1 views)
My System SpecsSystem Spec
12 Hours Ago   #7
axe0

Windows 10 Pro
 
 




APC_INDEX_MISMATCH 00000000`7747bdaa Diagnostic Test APC_INDEX_MISMATCH 00000000`7747bdaa
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec
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 APC_INDEX_MISMATCH 00000000`7747bdaa




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