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Windows 7: Need help ASAP: having Blue screen of death with MSKSSR.SYS

6 Days Ago   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Well what Antelope said is UTTER RUBBISH.
Those services are ARE on your system, and the default for them is ALLWAYS ON.
UNLESS you or malware have dissabled them

Every system is custom because most people change something.
Follow this tutorial to reset services
Services - Restore Default Services in Windows 7

Being unable to connect to thier server is another matter.

Roy


My System SpecsSystem Spec
.
6 Days Ago   #12
axe0

Windows 10 Pro
 
 

Besides of the services, in order to properly help we need additional information
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
6 Days Ago   #13
Laakas

Win7 Pro SP1
 
 

@torchwood @axe0

Hey guys! Thanks so much for replying. I'll take look to check @torchwood on how to RESET services back and also @axe0 i'll get you the report of my system as soon as I'm back cuz I need to head to the hospital to see my mother ok!

Once again a big thanks.

Hopefully you guys can help me RESET my Win services so I can tell Antelope that they were wrong and will also show you the Antelope Service that is not RUNNING. Even when we go under services and we HIT START. Their Service is not STARTING UP. Its like it's being blocked by something. What I don't know.. but maybe you guys will be able to help fix and why their Service ain't starting in my system

Best,
My System SpecsSystem Spec
.

6 Days Ago   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Re Server
in an earlier post you mentioned VPN, have read of this
https://www.google.co.uk/url?sa=t&rc...9mFoejC5Z_oESA

Roy
My System SpecsSystem Spec
5 Days Ago   #15
Laakas

Win7 Pro SP1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Besides of the services, in order to properly help we need additional information
Blue Screen of Death (BSOD) Posting Instructions
Hey @axe0

Here's my DM Log Collector zip file as requested. Awaiting for next steps

Thanks a bunch ;-)


Attached Files
File Type: zip 76RECORDS-PC-Sun_11_27_2016_150619_55.zip (308.2 KB, 3 views)
My System SpecsSystem Spec
5 Days Ago   #16
axe0

Windows 10 Pro
 
 

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy
  • Discussing it,
  • Asking for guidance,
  • Asking for a crack,
  • The use of it,
  • Etc.
Quote:
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
My System SpecsSystem Spec
5 Days Ago   #17
Laakas

Win7 Pro SP1
 
 

Quote   Quote: Originally Posted by torchwood View Post
Well what Antelope said is UTTER RUBBISH.
Those services are ARE on your system, and the default for them is ALLWAYS ON.
UNLESS you or malware have dissabled them

Every system is custom because most people change something.
Follow this tutorial to reset services
Services - Restore Default Services in Windows 7

Being unable to connect to thier server is another matter.

Roy
Hi @roy

Take a look here, this is the Antelope Service manager that normally should be RUNNING but it is in STOP mode. When I right click to START this service, nothing happens

And second Screenshot, is my soundcard (antelope) Control Panel that normally if the Antelope Service manager was running, when I Open the Control Panel, it should connect to their Server and it would have detected a serial ID number that would have appeared inside that Control Panel Box and meaning it would connect my Soundcard to their server.

And as long as Antelope Service Manager is NOT running, The new Control Panel won't discover my soundcard and I can NOT use the Control panel to be able to do any Routing of my soundcard or use any DSP built-in plugins etc.. etc..

Any idea how to fix this?? Or any questions I need to ask Antelope Support how by the way told me that the fact that I'm running a custom Windows, they won't be able to fix my issue because there are some Windows Services needed in order to have their new Control Panel update software to connect with their server

Thanks


Attached Thumbnails
Need help ASAP: having Blue screen of death with MSKSSR.SYS-antelope-manager-service-stopped.jpeg   Need help ASAP: having Blue screen of death with MSKSSR.SYS-antelope-control-panel.jpeg  
My System SpecsSystem Spec
5 Days Ago   #18
Laakas

Win7 Pro SP1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy
  • Discussing it,
  • Asking for guidance,
  • Asking for a crack,
  • The use of it,
  • Etc.
Quote:
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
Hi @axe0

Should be fine to go now. I deleted the unwanted files or soft you've seen in my system. Should be fine to move forward.

Big thanks again for your time
My System SpecsSystem Spec
5 Days Ago   #19
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Before we can proceed further please run this tool, copy/paste the output

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
5 Days Ago   #20
Laakas

Win7 Pro SP1
 
 

Here we go:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {CB467794-30B9-4515-975E-00D4E814FCCB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\76Records\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CB467794-30B9-4515-975E-00D4E814FCCB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-2197470863-2475269169-4040883737</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3602</Version><SMBIOSVersion major="2" minor="6"/><Date>20121101000000.000000+000</Date></BIOS><HWID>1B8D0600018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700004-02-1033-7601.0000-2802016
Installation ID: 010976708231477774562556445900962185753422150223866410
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 7TP9F
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 11/27/2016 5:08:40 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QgAAAAAABgABAAEAAAAJAAAAAQABAAEAHKKiSHzpGl10xJyfXNkOp+BlgpO84lheqmwwAbzIpi0eIq9XCQ1qxC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT SataRe SataTabl
SSDT SataRe SataTabl
SSDT SataRe SataTabl
DMAR INTEL SNB
BGRT ALASKA A M I
SLIC ACRSYS ACRPRDCT
My System SpecsSystem Spec
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 Need help ASAP: having Blue screen of death with MSKSSR.SYS




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