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Windows 7: BSOD while using firefox/playing video using html5- 0x1E

1 Week Ago   #1
MLumpkins

Windows 7 Home Premium 64bit
 
 
BSOD while using firefox/playing video using html5- 0x1E

From WhoCrashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: fffff80003e85c9f.sys (0x89898900898989)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003E85C9F, 0x1, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: fffff80003e85c9f.sys .
Google query: fffff80003e85c9f.sys KMODE_EXCEPTION_NOT_HANDLED
BLAKE-PC-Fri_11_25_2016_142324_64.zip




My System SpecsSystem Spec
.
1 Week Ago   #2
MLumpkins

Windows 7 Home Premium 64bit
 
 

I've also diskcheck, system file check, and MemTest86+ All of which came back as normal- no errors

My system seems to be crashing randomly (no correlation to tasks) every 3 weeks or so.

Below are the previous crash reports from WhoCrashed

On Thu 11/10/2016 4:35:07 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\110916-39281-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x6F440)
Bugcheck code: 0xA (0x18000000408, 0x2, 0x1, 0xFFFFF80003E94266)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 10/2/2016 2:51:38 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100116-37331-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70180)
Bugcheck code: 0x1A (0x3452, 0x5A0000, 0xFFFFF700010806B8, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 9/29/2016 9:08:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092916-32853-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x70180)
Bugcheck code: 0x1A (0x5003, 0xFFFFF780C0000000, 0x21B3, 0x77BB00004B66)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 9/29/2016 12:19:37 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\092816-40014-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x63B1)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800A0D4088, 0xFFFFF8800A0D38E0, 0xFFFFF88001248F15)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
My System SpecsSystem Spec
3 Days Ago   #3
axe0

Windows 10 Pro
 
 

Hi MLumpkins,

Welcome to the 7forums and apologies for the delay.

Are you still in need of help?
My System SpecsSystem Spec
.

3 Days Ago   #4
MLumpkins

Windows 7 Home Premium 64bit
 
 

Thanks! And yes, I'm still in need of assistance. Still getting Bsods that I can't determine reason of. The kernel type error message is the one I keep getting. Not sure how to isolate/resolve the issue.

Thanks!
Mlumpkins
My System SpecsSystem Spec
3 Days Ago   #5
axe0

Windows 10 Pro
 
 

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverMax or Slimdrivers, please remove them as it may cause trouble.

An easy way to get remove these drivers is by using a restore point prior the installation.
My System SpecsSystem Spec
3 Days Ago   #6
MLumpkins

Windows 7 Home Premium 64bit
 
 

I back up drivers before updating and have already rolled those back. Also I had not installed any updated drivers (manually or with drivemax/slimdrivers in the 9 months preceding the start of the bsods. Any ideas on it being graphics or heavy processor related? I do use plex media server quite a bit, some minor correlation there, as well as using display fusion. I may have updated these or other programs around the time these started, but don't recall installing any new programs around that time.

Thanks again!
Mlumpkins
My System SpecsSystem Spec
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 BSOD while using firefox/playing video using html5- 0x1E




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