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Windows 7: BSODs while playing games (0x000000E, 0x000003B, 0x000001E, and more)

1 Week Ago   #1
Spookdaddydad

Windows 7 Ultimate x64
 
 
BSODs while playing games (0x000000E, 0x000003B, 0x000001E, and more)

For the past 1-3 months I have been receiving multiple BSODs (most of the time with different error codes). The thing is that it mostly depends on what game I am playing. For example when I am playing League of Legends and Star Wars : The Old Republic, my pc runs butter smooth with no crashes, stops, or BSODs. But when I play titles like CSGO, Battlefield 4, and Battlefront, I frequently get BSODs and basically cant play without crashing. I also recently did a clean install of video drivers. Some help would be really appreciated, as I have been having this problem for the longest.




Attached Files
File Type: zip MATTHEW-PC-Sun_11_27_2016_140326_01.zip (1.65 MB, 1 views)
My System SpecsSystem Spec
.
1 Week Ago   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Matthew,
You do not appear to have any Windows updates installed, they are failing on permissions.

please run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

can you also tell me where you purchased the OS.

Roy
My System SpecsSystem Spec
1 Week Ago   #3
Spookdaddydad

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85869
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {92E05778-56A9-461A-B9B8-36AEE5B182B0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160930-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{92E05778-56A9-461A-B9B8-36AEE5B182B0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85869</PID><PIDType>5</PIDType><SID>S-1-5-21-3997896201-966470385-81903875</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2603</Version><SMBIOSVersion major="2" minor="7"/><Date>20150626000000.000000+000</Date></BIOS><HWID>54753007018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1033-7601.0000-1922016
Installation ID: 003084358616571375989925315981921471673393413356492554
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3MBMV
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 2
Trusted time: 11/27/2016 2:23:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:30:2016 15:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAln1MS+TfRlLwCeSl2Gh2FRwBFd52XG51

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT AMD POWERNOW
BGRT ALASKA A M I


I don't know, I bought this computer with windows pre-installed.
My System SpecsSystem Spec
.

1 Week Ago   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Matthew,
Its currently not activated, running in grace period mode.
Unfortunately you need to licence it, go back to the seller and ask for the product key, if he hasnt got one then he's only sold you half a working computer.
Demand your money back

Roy
My System SpecsSystem Spec
1 Week Ago   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

For sure you want your money back.


Ultimate – D4F6K-QK3RD-TMVMJ-BBMRX-3MBMV is a default key and will never activate.
My System SpecsSystem Spec
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 BSODs while playing games (0x000000E, 0x000003B, 0x000001E, and more)




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