Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random Crash due to some driver/hardware failure

1 Week Ago   #1
sopreet

Windows 7 professional 64 Bit
 
 
Random Crash due to some driver/hardware failure

Hi I am using windows 7 64 Bit and it crashes every other day. Not sure if any hardware or any driver is causing this... Appreciate your help in helping me fix this problem. Have attached DM Log for your reference.

Thanks,
Sopreet




Attached Files
File Type: zip CAMSERV-PC-Tue_29_11_2016_213203_49.zip (546.0 KB, 1 views)
My System SpecsSystem Spec
.
1 Week Ago   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum sopreet.

Well we have a basic problem that needs to be addressed first.
Our BSOD Team members are very busy so it would be helpful to them if we can solve this problems first.

According to your posted logs you are using this as your activation of Windows 7.

Quote:
Win 7,Professional,ACER/GATEWAY/PACKARD,XXXXX-OEM-8992671-00004
Could you complete this tutorial by Brink and post the log here as per the tutorial.

Windows Genuine and Activation Issue Posting Instructions


Jack
My System SpecsSystem Spec
1 Week Ago   #3
sopreet

Windows 7 professional 64 Bit
 
 

Hi Jack Here is the log as per the instructions: Thanks


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6CD2EA34-1EE4-4B96-AF1E-3C8DAC241BA4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160930-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6CD2EA34-1EE4-4B96-AF1E-3C8DAC241BA4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-570159485-475680957-3011627940</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.10</Version><SMBIOSVersion major="2" minor="7"/><Date>20130704000000.000000+000</Date></BIOS><HWID>FACD3507018400F4</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GEmUWR8whsk1ppflH7QsNYkHijI9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
AAFT ALASKA OEMAAFT
ASF! INTEL HCG
SSDT PmRef Cpu0Ist
My System SpecsSystem Spec
.

Reply

 Random Crash due to some driver/hardware failure




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Driver power state failure crash-report included
Can someone tell me from the reports what and why I crashed??? Another BSOD! I was playing a game in Facebook, several windows open, but that's my usual! Windows 7 Pro, Service Pack 1, Chrome
BSOD Help and Support
Random BSOD due to hardware failure
Hello, I need some help for a problem that I have with my computer. Quite often, I encounter the BSOD and I don't know why. It happens about 4 times a month and it says that it is due to a hardware failure. I noticed that it happens most of the time after I woke the computer awake from sleep,...
BSOD Help and Support
Interesting hardware (drive) failure (caused random outages in Win7)
My son brought over his friend's "sick" PC last night. It is a homebuilt, water cooled AMD Phenom II x 6 based system with 4GB of DDR3 RAM, nVidia GTX 9800 video card, Corsair 550 watt power supply and a NZXT case, 2 DVD burners and 3 SATA hard drives (80GB boot, Win7; 500GB data, 1TB data), built...
Hardware & Devices
BSOD (Bug code USB driver) crash intermittent failure
Hello, I have a m4a78te motherboard, 2 Graphics cards AMD 6850 (Crossfired) 1100 Watt Power supply. 8 gb Gskill ram
BSOD Help and Support
Random Driver Power State Failure BSOD
Hey guys I am new here and need some help with my random BSOD. I think it only happens when I wake the system from sleep mode. It does it while in the middle of a game or if I an just cruising the net. I haven't notice it after a fresh boot, but like I said mainly after I wake it from sleep mode....
BSOD Help and Support
Intel 5100agn WiFi Card hardware failure, driver ok
Additional setup info: Dual HDDs (Win7 Pro & XP Pro) XP Pro LAN & WiFi work fine (orig. configuration from Dell) Win7 neither LAN nor WiFi work (Win7 added after purchase) I was working on setting up an outdoor WiFi antenna a couple of days ago when my problems started. I was...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:23.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App