ive been getting a blue screen of death with these two system files. i googled and said its a problem with avast but ive had it for a while and have had no problems since today
crash dump
.zip in attachments
Last edited by L3G1TN00BZ; 16 Jan 2017 at 06:16. Reason: Added other bsod info
Hello L3G1TN00BZ yes that is right there aswSP.sys you mentioned is indeed linked to Avast AV but what we need is the set of dump files so can you please follow these and post the results.
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions
Now as well as that can you see if there are any registry entries for Avast you need to go to Start > type regedit > open both HKEY - LOCAL_MACHINE & CURRENT USER > open them (separately is best) > and then open Software and scroll down the lists for any entries.
Last edited by L3G1TN00BZ; 16 Jan 2017 at 06:19. Reason: avast
One of my main concerns is the problem with ntoskrnl
Okmate now that dump reference youmetion is a very common dump and means not very much in the latest dumps there is one that may point us in the right direction.
Now a quick look is showing up a reference that the disk cannot be read into the memory correctly so it might be worth while running a memtest so please follow thisCode:DISK_HARDWARE_ERROR: There was error with disk hardware BUGCHECK_STR: 0x7a_c0000185
MEMTEST
Now to make absolutely we are on the same page the memtest linked here is the*only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+
As I have said any less than 8 passes and it is wasting your time.
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