crashes when runing proccessor heavy programs


  1. Posts : 32
    windows 7 home premium 64 bit
       #1

    crashes when runing proccessor heavy programs


    hi, my computer freezes occasionally when playing overwatch or other processor intensive programs, here are the log files, any help is appreciated.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello alecnin mate there are a couple of dumps that one is related to I think you needing a driver for your Intel wifi adaptor

    Code:
    FOLLOWUP_IP: 
    Netwsw00+208211
    fffff880`08459211 ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  Netwsw00+208211
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Netwsw00
    
    IMAGE_NAME:  Netwsw00.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    and this one which I do not fully understand

    Code:
    MANUALLY_INITIATED_CRASH1 (deaddead)
    The user manually initiated this crash dump.
    Arguments:
    Arg1: 000000000f010012
    Arg2: 0000000000a30a15
    Arg3: 0000000012bc0034
    Arg4: 00000000198c0000
    Now I cannot access the motherboard site for the wifi adaptor driver for some reason but I suspect it may be on the Intel site but I shall have a look.

    The other dump I am really not sure what has happened and can only speculate that you have done something inadvertently and caused a crash.

    It could also be down to malware I suppose so could you please run these
    SFC /SCANNOW Command - System File Checker
    Disk Check < if necessary include the /f and /r in the command line as per Option2 (if you are going to use the /r switch there is no need for the /f switch)
    Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary


    if no fix then these

    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
    Malwarebytes | Malwarebytes Premium
    AdwCleaner Download
    ADW download from bleeping computer delete any rubbish found with the malware scans
    (NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)
      My Computer


  3. Posts : 32
    windows 7 home premium 64 bit
    Thread Starter
       #3

    ok so i downloaded a new driver from here : Download Intel(R) PROSet/Wireless Software and Drivers for Windows 7*

    and did a sfc scan, it came up clean, and i did an antivirus scan and it was also ok, is there anything else i can do?
      My Computer


  4. Posts : 32
    windows 7 home premium 64 bit
    Thread Starter
       #4

    had another crash, here is the files
      My Computer


 

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