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Windows 7: Graphics Card Error & BSOD

21 Nov 2009   #1

Windows 7 Ultimate 64bit
 
 
Graphics Card Error & BSOD

The past two days now I've been constantly getting distorted horizontal lines across my screen that frequently lead to BSOD, as well as an error message about my video card:

Display driver stopped responding and has recovered
Display driver ATI Radeon Family stopped responding and has successfully recovered.


I've tried reinstalling all the catalyst graphics drivers from 9.3 up to the latest 9.11 (using mobilitymodder for anything past 9.3). I also tried uninstalling everything and letting Windows 7 find the driver for me but still I get the same problems every time a graphics driver is installed. It's only when I run in safe mode or with no graphics driver installed that there's no problem (except for the screen being huge and no areo).

Is this really a driver problem, or is my video card dying? Any help would be GREATLY appreciated. I'm a student and NEED this laptop to work. I took a screen capture of the information (also attached a .txt file with dump info):

http://yfrog.com/7519753134j

I've run the following:
---------------------
Memtest86 = no errors (on 7+ passes)
Video Memory Stress Test = no errors (on 7+ passes)

SeaTools
----------
S.M.A.R.T. Test: no errors
Short Drive Self Test: no errors
Long Drive Self Test: no errors
Short Generic Test: no errors
Long Generic Test: no errors

I'm not sure what to do at this point. Maybe I didn't install/uninstall the drivers correctly? All I know is this problem started randomly, I didn't install any new hardware/software/updates. Please help!

My System SpecsSystem Spec
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22 Nov 2009   #2

Windows 7 - Vista
 
 

Hi -

Please zip the dumps up along with an msinfo32 NFO file -
START | msinfo32 | save w/ default NFO file ext

Zip all up and attach to your next post

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
22 Nov 2009   #3

windows vista ultimate x86
 
 

i got the exact same thing on nvidia 8400m gs hp pavillion dv9847ca it is a driver problem cuz even on other OS it does the same thing or maybe its all our cards dying at the same time eversince we instaled windows 7 on our computers and doomed the video card for ever :O
My System SpecsSystem Spec
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22 Nov 2009   #4

64-bit Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by acadianfragz View Post
i got the exact same thing on nvidia 8400m gs hp pavillion dv9847ca it is a driver problem cuz even on other OS it does the same thing or maybe its all our cards dying at the same time eversince we instaled windows 7 on our computers and doomed the video card for ever :O
Please start a new thread rather than jumping in on one.. it makes it confusing when trying to answer a question... Thanks..
My System SpecsSystem Spec
22 Nov 2009   #5

windows vista ultimate x86
 
 

well we are all experiencing the exact same problems why making million of thread i will do but why :P
My System SpecsSystem Spec
22 Nov 2009   #6

Windows 7 Ultimate 64bit
 
 

So last night I opened up the back of my laptop and made sure everything was tight into position, as well as tightened all the screws. My thinking was that since I carry my laptop around all day at school, maybe something got rattled. Anyway, I rebooted my computer and it started to work flawlessly, no errors at all and no screen lines after 5 reboots. I watched some videos, did some photoshoping, not a single issue.

I was thinking maybe something had been loose and the problem is now fixed... NOPE! This morning I started my laptop back up and right away the exact same problems. I don't understand why it worked fine for 10hrs last night and several reboots and now it doesn't work again??? This is confusing and very frustrating

- Tried disabling paging file, restarted, enabled paging file, restarted, same problems after every restart, no change.

- Replaced the newer crucial 2x2gb of ram with original hynix 2x512mb that came with my laptop, definitely isn't the problem. I got the same errors and BSOD with the 2x512 as I did with the 2x2gb.

- Will try swapping out HD and see what that does...

Quote   Quote: Originally Posted by jcgriff2 View Post
Please zip the dumps up along with an msinfo32 NFO file and attach to your next post.
I attached what you asked for, however the previous dump files are no longer available, I don't know why. So I only included the 4 files that were in the folder.
My System SpecsSystem Spec
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 Graphics Card Error & BSOD





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