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Windows 7: Lockups and Errors

22 Nov 2009   #11

7600.20510 x86

SFC is useless in this case when Kaspersky is the cause of the crashes. SFC does not fix every crash you know. It's slightly annoying when I'm trying to help users and you confuse them with nonsense. This is what a real debugger shows.




PROCESS_NAME:  avp.exe


My System SpecsSystem Spec
22 Nov 2009   #12

64-bit Windows 8.1 Pro

That is definately a Kasperksy module...
My System SpecsSystem Spec
25 Nov 2009   #13

Windows 7 64bit

Hi Again

I removed Kaspersky as recommended.

I have been getting random crashes during gaming, which i put down to graphics drivers. these havent created dump files.

today however had 2 crashes while i was at work.

Please can someone help determine what is the cause?


My System SpecsSystem Spec

25 Nov 2009   #14

7600.20510 x86

Now you have a problem with a drivers causing an inconsistent power state and attempting to access an improper address.

Good about removing AVG.

These drivers need to be updated, or if unimportant, they should be uninstalled from the system along with the apps that installed them:

ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
ASACPI ASACPI.sys Mon Oct 30 22:09:12 2006
SiRemFil SiRemFil.sys Wed Oct 18 18:20:39 2006
SiWinAcc SiWinAcc.sys Mon Nov 01 15:23:29 2004
SI3132 SI3132.sys Tue Oct 31 13:17:53 2006

Also, visit you motherboard manufacturer's site for any chipset driver updates.
My System SpecsSystem Spec
26 Nov 2009   #15

Windows 7 64bit

Thanks for the advice.

I uninstalled AC3 drivers as i think that's one of the files.

the rest seem to belong to motherboard devices, i can not find new chip set drivers for windows 7 so not sure what to do regarding this.

i am though, going to remove 2 gig of ram as i am running 6gb and it has a slight mismatch, and reading about ram combinations on the corsair site and asus motherboard forums this might be a problem although i don't see anything pointing to ram.

My System SpecsSystem Spec
26 Nov 2009   #16

7600.20510 x86

Bad RAM settings/mismatch, whatever, could be cause for drivers acting up.

Find the chipset of your motherboard and visit the maker of that for latest chipset update.
My System SpecsSystem Spec

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