windows explorer freeze


  1. Posts : 7
    windows seven
       #1

    windows explorer freeze


    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7600.16404
    Application Timestamp: 4a765771
    Fault Module Name: StackHash_1ee7
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c0000374
    Exception Offset: 00000000000c6cd2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1032
    Additional Information 1: 1ee7
    Additional Information 2: 1ee774be875b73c5b31a983b269e6f6b
    Additional Information 3: 5f33
    Additional Information 4: 5f3302689cfb061680ea25a2447fa3ce

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    any help pls?
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    gamoto said:
    any help pls?
    Hi there.

    Sure. Follow this.

    If you don't have and crash dumps, then uninstall any antivirus and firewall you previously installed and test. Disabling will not have the same effect.
    If no good, then uninstall any lesser known small-time software you previously installed. Test.
      My Computer


  3. Posts : 7
    windows seven
    Thread Starter
       #3

    torrentg said:
    gamoto said:
    any help pls?
    Hi there.

    Sure. Follow this.

    If you don't have and crash dumps, then uninstall any antivirus and firewall you previously installed and test. Disabling will not have the same effect.
    If no good, then uninstall any lesser known small-time software you previously installed. Test.
    thanks for the reply!
    but i have already uninstalled any suspectly programs but i still have that explorer stop error message sometimes.
    also i do not have any Minidump messages
    what i have to do now?
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Open an elevated command prompt and run this command:

    sfc /scannow

    If no help, clean install Windows while formatting. You'll lose all data on the partition/drive, so copy what you want to keep off of it first.
      My Computer


 

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