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Windows 7: windows explorer freeze


24 Nov 2009   #1

windows seven
 
 
windows explorer freeze

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_1ee7
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1032
Additional Information 1: 1ee7
Additional Information 2: 1ee774be875b73c5b31a983b269e6f6b
Additional Information 3: 5f33
Additional Information 4: 5f3302689cfb061680ea25a2447fa3ce

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any help pls?

My System SpecsSystem Spec
.

24 Nov 2009   #2

7600.20510 x86
 
 

Quote   Quote: Originally Posted by gamoto View Post
any help pls?
Hi there.

Sure. Follow this.

If you don't have and crash dumps, then uninstall any antivirus and firewall you previously installed and test. Disabling will not have the same effect.
If no good, then uninstall any lesser known small-time software you previously installed. Test.
My System SpecsSystem Spec
07 Dec 2009   #3

windows seven
 
 

Quote   Quote: Originally Posted by torrentg View Post
Quote   Quote: Originally Posted by gamoto View Post
any help pls?
Hi there.

Sure. Follow this.

If you don't have and crash dumps, then uninstall any antivirus and firewall you previously installed and test. Disabling will not have the same effect.
If no good, then uninstall any lesser known small-time software you previously installed. Test.
thanks for the reply!
but i have already uninstalled any suspectly programs but i still have that explorer stop error message sometimes.
also i do not have any Minidump messages
what i have to do now?
My System SpecsSystem Spec
.


07 Dec 2009   #4

7600.20510 x86
 
 

Open an elevated command prompt and run this command:

sfc /scannow

If no help, clean install Windows while formatting. You'll lose all data on the partition/drive, so copy what you want to keep off of it first.
My System SpecsSystem Spec
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 windows explorer freeze




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