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Windows 7: Kmode_exception_not_not_handled

25 Nov 2009   #1

Windows 7 64bit

This forum has been a great resource this week! I think I am almost fixed, but...
once more to the well.

The system had been running well tonight with no crashes until now. It had been in sleep mode (like me) and suddenly rebooted 3 times with an error.


Could someone decipher these dump files please?

My System SpecsSystem Spec
25 Nov 2009   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by JerryS View Post
This forum has been a great resource this week! I think I am almost fixed, but...
once more to the well.

The system had been running well tonight with no crashes until now. It had been in sleep mode (like me) and suddenly rebooted 3 times with an error.


Could someone decipher these dump files please?
Hi and welcome

I took a quick look at 2 of the three the dmp's. they were caused by memory corruption.

I would
download memtestx86 and run in for several hours (preferably overnight).
run system file check
type cmd in search>right click and run as admin>sfc /scannow
let us know the results
also if you are overclocking stop
if you have a raid update its driver.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\K\Desktop\112509-22791-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c08000 PsLoadedModuleList = 0xfffff800`02e45e50
Debug session time: Wed Nov 25 02:12:17.335 2009 (GMT-5)
System Uptime: 0 days 2:43:23.207
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa0003aeb518, 2, 1, fffff80002d2aabf}

Probably caused by : memory_corruption
( nt!MiIdentifyPfn+26f )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: fffffa0003aeb518, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002d2aabf, address which referenced memory

Debugging Details:

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb00e0


fffff800`02d2aabf f0410fba6e481f lock bts dword ptr [r14+48h],1Fh




PROCESS_NAME: svchost.exe

TRAP_FRAME: fffff880049714f0 -- (.trap 0xfffff880049714f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0e00000000000020
rdx=000000000007fde4 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002d2aabf rsp=fffff88004971680 rbp=fffffa8003aeb668
r8=0000000000094548 r9=0000000000000001 r10=0000000000000042
r11=0000058000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
fffff800`02d2aabf f0410fba6e481f lock bts dword ptr [r14+48h],1Fh ds:00000000`00000048=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002c79469 to fffff80002c79f00

fffff880`049713a8 fffff800`02c79469 : 00000000`0000000a fffffa00`03aeb518 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`049713b0 fffff800`02c780e0 : 00000000`42506650 02000000`0008156f 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`049714f0 fffff800`02d2aabf : 00000000`00000000 02000000`00053b02 00000000`000018c0 fffff800`02f3ec8f : nt!KiPageFault+0x260
fffff880`04971680 fffff800`02d2b76b : 00000000`00000000 00000000`00000004 fffffa80`08748ce8 fffffa80`08748000 : nt!MiIdentifyPfn+0x26f
fffff880`04971720 fffff800`0308b0f5 : fffffa80`08748000 fffff880`04971ca0 fffff880`049717f8 00000000`00000000 : nt!MmQueryPfnList+0xbb
fffff880`04971760 fffff800`02fcff78 : 00000000`00000006 00000000`00000000 fffffa80`08748000 fffff800`02c08001 : nt!PfpPfnPrioRequest+0x115
fffff880`049717b0 fffff800`02f74cb3 : 00000000`00000000 fffff800`02c08000 00000000`00000000 fffff880`04971801 : nt! ?? ::NNGAKEGL::`string'+0x4853d
fffff880`04971840 fffff800`02f75e49 : 00000000`017fb9e8 fffff880`011a36e4 00000000`017fba40 00000000`0817f1e0 : nt!ExpQuerySystemInformation+0x11c2
fffff880`04971be0 fffff800`02c79153 : 00000000`0200db50 00000000`0200db01 fffff880`04971ca0 fffffa80`039b5d80 : nt!NtQuerySystemInformation+0x4d
fffff880`04971c20 00000000`778e021a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`017fb918 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778e021a


fffff800`02d2aabf f0410fba6e481f lock bts dword ptr [r14+48h],1Fh


SYMBOL_NAME: nt!MiIdentifyPfn+26f




IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: X64_0xA_nt!MiIdentifyPfn+26f

BUCKET_ID: X64_0xA_nt!MiIdentifyPfn+26f

Followup: MachineOwner

Hope this helps point you in the right direction

Ken J++
My System SpecsSystem Spec
25 Nov 2009   #3

Windows 7 64bit

Thanks ZigZag,

Early results so far...sfc /scannow came back clean...memtest86+ indicated a memory problem. A little digging on this and a few other forums led to adjust my MCH voltage up a touch. I had already adjusted memory timing and vDimm voltage per manufacture specs. SO far tonight no crashes. Even the event viewer has slowed down recording events. I will re-run memtest tonight to see if it is truly fixed.

I will post results tomorrow.

This had been a great forum! You guys rock!
My System SpecsSystem Spec

26 Nov 2009   #4

Windows 7 64bit

Memtest came back with multiple errors. I suspect the memory was damaged when it was installed in a bad MB I had purchased. The MB has been replaced. I will get the memory replaced now as well. System actually running very stable. I had 1 BSOD last night that was attributed to Wdf01000.sys. Fisrt one in almost 24 hrs.

It's closer...
My System SpecsSystem Spec
04 Dec 2009   #5

Windows 7 64bit

System appears to be stable. I exchanged the RAM for new (actually added another 4GB for a total of 8) and tuned vDimm and MCH voltage. No BSOD for 3 days. The event logger has actually slowed down as well. Have played COD MW2 for hours. I did get a couple of video related errors/freezes and updated to the newest NVIDIA drivers.

For reference - vDimm set to 2.08 and MCH set to 1.24.

Great forum, great help! Thanks!
My System SpecsSystem Spec


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