| Windows 7: PC restarts only when in Games |
25 Nov 2009
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| | Windows 7 RC 64 Bit 7 posts Western Cape |
PC restarts only when in Games Hi,
This is my 1st post. I recently bought a new PC and I can be on it the whole day Coding, Browsing, Listening to music ect and everything will be fine, but as soon as I play games my PC will just reboot with no warning or error messages afterwards. There is also no specific duration that I can say that the problem happens; sometimes it’s an hour+ and sometimes its 10mins.
I have already tried the latest drivers and the ones that I got with the PC.
This is what my BIOS shows: Voltages:
CPU Voltage: 1.84V
CPU PLL Voltage: 1.812V
QPI/DRAM Core Voltage: 1.177V
IOH Voltage: 1.138V
IOH PCIE Voltage: 1.508V
ICH Voltage: 1.111V
ICH PCIE Voltage: 1.508V
DRAM BUS Voltage: 1.508V
3.3V Voltage: 3.344V
5.V Voltage: 5.046V
12.V Voltage: 12.137V Tempretures:
CPU Temp: 38.5 C
MB Temp: 35 C
NB Temp: 49 C
SB Temp: 50 C Fan Speeds:
CPU Fan Speed: 1560 RPM
Chassis Fan1 Speed: 1030 RPM
Power Fan Speed: 3540 RPM
OPT Fan2 Speed: 1026 RPM
Please guys need some help...? | My System Specs |
| OS Windows 7 RC 64 Bit CPU Intel Core i7 920 2.66GHz LGA1366 Processor Motherboard Asus Rampage II Extreme IX58 Motherboard w/A8 + 2LK + FWa Memory Kingston DDR3-2000 6GB (3x2GB) HyperX Tall HS Intel Memory Graphics Card Asus MATRIX GTX285/HTDI/1GD3 GeForce 16xPCIE 512-bit Sound Card Asus Xonar D2/PM 7.1 PCI Sound Card Monitor(s) Displays Samsung 26" Wide T260 300cdm 20000:1 5ms LCD Monitor Keyboard Logitech G15 Gaming Keyboard Mouse Logitech MX Revolution Cordless Laser Mouse PSU Thermaltake W0116 ToughPower - 750W Case Antec Twelve Hundred Unbeatable Gaming Tower Case Cooling Thermaltake CL-P0466 SpinQ CPU Cooler + lots of fans (8) Hard Drives Seagate 320GB Barracuda 7200.11 SATA300 16MB 7200RPM Hard Drive X 2 Internet Speed 4MB ADSL |
25 Nov 2009
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| | Win7 x64 + x86 5,713 posts Southeastern CT, USA |
Please provide us with the following:
1-Navigate to C:\Windows\Minidump, zip up the contents of the folder and upload/attach the .zip file with your next post.
If you can't do it due to access denied errors, post back for suggestions.
If there's nothing in the folder, check to make sure the system is set to make minidumps. Instructions here: Set MiniDump
2-Go to Start and type in "msinfo32" (without the quotes) and press Enter.
Save the report as an .nfo file (the default), zip it up and upload the .zip file with your next post. | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
26 Nov 2009
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| | Windows 7 RC 64 Bit 7 posts Western Cape |
Ok my Minidump was not set up like that, so I did it. Will post again after the restart happens again if the Minidump contains something.
But here's the msinfo32 report so long, let me know if there is something wrong or more I can do? | My System Specs | | OS Windows 7 RC 64 Bit CPU Intel Core i7 920 2.66GHz LGA1366 Processor Motherboard Asus Rampage II Extreme IX58 Motherboard w/A8 + 2LK + FWa Memory Kingston DDR3-2000 6GB (3x2GB) HyperX Tall HS Intel Memory Graphics Card Asus MATRIX GTX285/HTDI/1GD3 GeForce 16xPCIE 512-bit Sound Card Asus Xonar D2/PM 7.1 PCI Sound Card Monitor(s) Displays Samsung 26" Wide T260 300cdm 20000:1 5ms LCD Monitor Keyboard Logitech G15 Gaming Keyboard Mouse Logitech MX Revolution Cordless Laser Mouse PSU Thermaltake W0116 ToughPower - 750W Case Antec Twelve Hundred Unbeatable Gaming Tower Case Cooling Thermaltake CL-P0466 SpinQ CPU Cooler + lots of fans (8) Hard Drives Seagate 320GB Barracuda 7200.11 SATA300 16MB 7200RPM Hard Drive X 2 Internet Speed 4MB ADSL |
26 Nov 2009
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| | Windows 7 RC 64 Bit 7 posts Western Cape |
Ok so it happend again after I turned then Minidump on and there is stil nothing in the folder and my "Hidden Folders" are turned on. | My System Specs | | OS Windows 7 RC 64 Bit CPU Intel Core i7 920 2.66GHz LGA1366 Processor Motherboard Asus Rampage II Extreme IX58 Motherboard w/A8 + 2LK + FWa Memory Kingston DDR3-2000 6GB (3x2GB) HyperX Tall HS Intel Memory Graphics Card Asus MATRIX GTX285/HTDI/1GD3 GeForce 16xPCIE 512-bit Sound Card Asus Xonar D2/PM 7.1 PCI Sound Card Monitor(s) Displays Samsung 26" Wide T260 300cdm 20000:1 5ms LCD Monitor Keyboard Logitech G15 Gaming Keyboard Mouse Logitech MX Revolution Cordless Laser Mouse PSU Thermaltake W0116 ToughPower - 750W Case Antec Twelve Hundred Unbeatable Gaming Tower Case Cooling Thermaltake CL-P0466 SpinQ CPU Cooler + lots of fans (8) Hard Drives Seagate 320GB Barracuda 7200.11 SATA300 16MB 7200RPM Hard Drive X 2 Internet Speed 4MB ADSL |
26 Nov 2009
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| | Windows 7 Ult, Windows 8 Pro, 7,893 posts San Diego |
Are you trying to run two different cards a 1GB x2GPU Matrix and a 512GB single GPU in SLI? I can't help but to think that is the source of your problems. Even if it's not an SLI problem, running three full house GPU's off a 750watt PSU is cutting it close.
Last edited by chev65; 26 Nov 2009 at 01:50 PM..
| My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
27 Nov 2009
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| | Windows 7 RC 64 Bit 7 posts Western Cape |

Quote: Originally Posted by chev65 Are you trying to run two different cards a 1GB x2GPU Matrix and a 512GB single GPU in SLI? I can't help but to think that is the source of your problems. Even if it's not an SLI problem, running three full house GPU's off a 750watt PSU is cutting it close. Not at all. I'm only running 1 Matrix GPU. I have my old card(GTX280) that I swapped with my Matrix GPU to see if it was a faulty graphics card. But the
restart stil happens. So I'm guessing it must be something else. | My System Specs | | OS Windows 7 RC 64 Bit CPU Intel Core i7 920 2.66GHz LGA1366 Processor Motherboard Asus Rampage II Extreme IX58 Motherboard w/A8 + 2LK + FWa Memory Kingston DDR3-2000 6GB (3x2GB) HyperX Tall HS Intel Memory Graphics Card Asus MATRIX GTX285/HTDI/1GD3 GeForce 16xPCIE 512-bit Sound Card Asus Xonar D2/PM 7.1 PCI Sound Card Monitor(s) Displays Samsung 26" Wide T260 300cdm 20000:1 5ms LCD Monitor Keyboard Logitech G15 Gaming Keyboard Mouse Logitech MX Revolution Cordless Laser Mouse PSU Thermaltake W0116 ToughPower - 750W Case Antec Twelve Hundred Unbeatable Gaming Tower Case Cooling Thermaltake CL-P0466 SpinQ CPU Cooler + lots of fans (8) Hard Drives Seagate 320GB Barracuda 7200.11 SATA300 16MB 7200RPM Hard Drive X 2 Internet Speed 4MB ADSL |
30 Nov 2009
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| | Windows 7 RC 64 Bit 7 posts Western Cape |
Solved Thanks for all the advise guys, the problem has been solved.
What I did was: I used a voltmeter to check the volts that the PSU is pushing out on each rail and all the volts were fine. But my PC still had the problem where it restarts only when I play games. So I thought that it might be that the Volts only go wrong when my PC is under load(playing games) and that I couldn’t test with the voltmeter because It would mean that I had to play a game and unplug the rails while in game.  So what I did was, I took a old 750Watt AOpen PSU and put it in my PC.
Then everything worked fine, I left my PC in game the whole time for like 10 hours and it did not Restart. And I played like 3 of that hours. | My System Specs | | OS Windows 7 RC 64 Bit CPU Intel Core i7 920 2.66GHz LGA1366 Processor Motherboard Asus Rampage II Extreme IX58 Motherboard w/A8 + 2LK + FWa Memory Kingston DDR3-2000 6GB (3x2GB) HyperX Tall HS Intel Memory Graphics Card Asus MATRIX GTX285/HTDI/1GD3 GeForce 16xPCIE 512-bit Sound Card Asus Xonar D2/PM 7.1 PCI Sound Card Monitor(s) Displays Samsung 26" Wide T260 300cdm 20000:1 5ms LCD Monitor Keyboard Logitech G15 Gaming Keyboard Mouse Logitech MX Revolution Cordless Laser Mouse PSU Thermaltake W0116 ToughPower - 750W Case Antec Twelve Hundred Unbeatable Gaming Tower Case Cooling Thermaltake CL-P0466 SpinQ CPU Cooler + lots of fans (8) Hard Drives Seagate 320GB Barracuda 7200.11 SATA300 16MB 7200RPM Hard Drive X 2 Internet Speed 4MB ADSL |
30 Nov 2009
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| | Windows 7 Ult, Windows 8 Pro, 7,893 posts San Diego |
Like I was saying before, cutting it close on the PSU usually doesn't pay off and those Asus Matrix cards are famous for pulling some major power. In general, a restart when gaming usually points to a PSU problem which is why it was one of the first things I mentioned.
Quote from me: Even if it's not an SLI problem, running three full house GPU's off a 750watt PSU is cutting it close.
In case you didn't realize it, I pointed you in the right direction here, with my very first statement.
And in my opinion it takes at least 850watts to run a 200 series card in SLI properly. I've seen way to many problems when people try to skate by on a low powered PSU's. I've also seen total destruction of the motherboard and other hardware just from using an under powered PSU. Feel free to tip my scale if I helped. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
30 Nov 2009
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| | 7600.20510 x86 5,842 posts |
Weak or undercurrent psu for a given system, even if no crashes happen, can cause poor performance for the video card too. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
30 Nov 2009
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| | Windows 7 Ult, Windows 8 Pro, 7,893 posts San Diego |

Quote: Originally Posted by torrentg Weak or undercurrent psu for a given system, even if no crashes happen, can cause poor performance for the video card too. I agree Torrentg,
Weak PSU's can also wreck havoc if your trying to overclock any part of your system., in a nutshell,... if your running SLI or overclocking then the PSU probably isn't the best place to try and save a buck on the build. I've seen guys argue back and forth on this so many times, but in the end, more PSU is better and safer than less.
Heck I'm using a 1000watt PSU with a single GTX280 "overkill" but also more future proof. I'll be able to drop in a couple of 300 series card without having to worrie about it.
Needless to say I don't have any problems with my overclocking or with system performance. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 PC restarts only when in Games problems? All times are GMT -5. The time now is 04:37 AM. | |