Computer keeps on freezing, sometimes BSOD

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  1. Posts : 5,747
    7600.20510 x86
       #21

    Yes....wait for bsod to happen and when they don't you know you're good.

    Or you can also see what drivers are on the system, just like before:

    C:\Windows\System32\drivers
      My Computer


  2. Posts : 44
    windows 7
    Thread Starter
       #22

    will do

    and once again, i think that's just tremendous this great help, that's extremely nice of you so -

    THANK YOU VERY VERY MUCH

      My Computer


  3. Posts : 5,747
    7600.20510 x86
       #23

    You're welcome. I enjoy fixing pc problems, especially for grateful users.
      My Computer


  4. Posts : 44
    windows 7
    Thread Starter
       #24

    roller coaster of emotions here


    well then i'm sure you'll be glad to continue helping me since this time the computer froze. after about two hours of a great time with it it decided for some reason (this time) to freeze and not to show a BSOD.

    I see some DistributedCOM errors at the time before the freeze, event id 10005

    - System

    - Provider

    [ Name] Microsoft-Windows-DistributedCOM
    [ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
    [ EventSourceName] DCOM

    - EventID 10005

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2009-12-04T21:48:34.000000000Z

    EventRecordID 7715

    Correlation

    - Execution

    [ ProcessID] 0
    [ ThreadID] 0

    Channel System

    Computer amirG-PC

    Security


    - EventData

    param1 1084
    param2 WSearch
    param3
    param4 {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


    ***************

    and this as well

    AvgLdx86 AvgMfx86 AvgTdiX discache MpFilter spldr Wanarpv6

    as service control error.

    its as if if the system was looking for those damn avg drivers. but why? i've uninstalled this program and thought it's out of my life.

    man what a roller coaster of emotions here.

    is there any more info i can post here to give a better picture of whats going on?

    thanks!
      My Computer


  5. Posts : 44
    windows 7
    Thread Starter
       #25

    should i delete all avg related files from the Prefetch folder as well?
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #26

    Yeah. Delete anything on the system that begins with avg, whether it's a folder or a file. You can use the search box in the top right of Windows Explorer while at the root of C:

    Look in C:\Users\All Users too.
    C:\Users\{your user name here}\App Data\Roaming

    After deleting everything you can find, run jv16 Powertools set on most aggressive registry cleaning. If you can't find that available somehow, use CCleaner's registry cleaner instead.

    Reboot and AVG stuff should be gone.
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #27

    AVG Removal Tool: AVG Antivirus and Security Software - Tools download

    Do you have other similar USB controller drivers on the system?
    I wonder if this is a broken USB port? That may be causing the problems for you.

    Right click on the unknown USB controller and select Properties.
    Then select the Details tab, then select Hardware ID in the dropdown box
    Copy down the 4 characters immediately after the VEN_ and the 4 characters immediately after the DEV_

    Also, check the other USB controllers to see if they've got the same characters. If so, then it's most likely that that port is damaged.

    What I can't understand is that disabling the device should keep it disabled even with a reboot. Could you try this again to see if it works? Do not uninstall it, just disable it.
      My Computer


  8. Posts : 44
    windows 7
    Thread Starter
       #28

    hey

    i used the jv16 software to clean the system and the avg remover tool and yet computer froze after about an hour or so.

    regarding the usb host controller. it simply says UNKNOWN DEVICE. no info about it. same thing appears under hardware ID.

    the only info about it is that microsoft is the driver provider and it dates back to 21/6/2006 and the driver version is 6.1.7600.16385
      My Computer


  9. Posts : 44
    windows 7
    Thread Starter
       #29

    and another thing.

    how come those following drivers failed to load? whats trying to load them?

    The following boot-start or system-start driver(s) failed to load:
    AvgLdx86
    AvgMfx86
    AvgTdiX
    discache
    MpFilter
    spldr
    Wanarpv6


    thats another error thats occured in the hour when the system froze:

    DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
    {9E175B6D-F52A-11D8-B9A5-505054503030}
      My Computer


  10. Posts : 5,705
    Win7 x64 + x86
       #30

    You usually get the following message when going into Safe Mode:
    The following boot-start or system-start driver(s) failed to load:
    AvgLdx86
    AvgMfx86
    AvgTdiX
    discache
    MpFilter
    spldr
    Wanarpv6
    I'm pretty sure that this is being caused by that unknown USB device.
    If you can't remove it from the system, then I'd have to suggest a new motherboard (but I'm not spending my money here - so it's your choice).

    Good luck!
      My Computer


 
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