
Quote: Originally Posted by
sturm314
Hello,
I´ve installed Windows 7 64 bits, and I'm getting crashes with BSOD, or just restarts, or sometimes the system just hangs and I have to force a hard reset of the system (i.e. shutdown and start again). They happen at the frequency of about 1 per hour on average, and completely randomly: listening to internet radios, watching youtube videos, playing some mp3, watching a movie, copying files..., even when the system has been completely idle.
I reinstalled the system 3 times. Right now I just got a new fresh installation, plus the Realtek audio
drivers 6.0.1.5898 and the ATI Catalyst Control Center 9.11, plus the Adobe Flash Player. But as far as I´ve seen, the problem still remains.
I also run the memory test of Windows 7, but the result was ok. On top of that I checked the temperatures of the system and the CPU and they've been always below 40ºC.
I´m not very skilled at computers but in general I like to build my on equipments, and I always managed to figure out the typical problems. However, this time I´m completely lost because of the complete random nature of the problem. Could you help me to find out which is the problem?
By the way, exactly the same machine has proven to work perfectly with Ubuntu 9.10. The main components of the hardware are:
i5-750 (LGA1156)
2x Corsair 2GB PC3-10666 XMS3
MSI P55-GD65
Gigabyte HD4850 1GB DDR3
2x 500GB Samsung HD502HI
Power Supply CoolerMaster SilentProM 700
I haven´t applied any kind of overclocking.
In case it may help, I attached the minidump files that I got since the last reinstallation (before that I collected many more...).
Thank you in advance for your help.
Hi sturm and welcome
I took a quick look at three of the dmps. all three were similar. All three pointed to memory mangement and corruption.
I would download and run memtestx86 overnight. If there is anything at all heat related in the memory problem it would show up then.
I would also run a system file check
type cmd in search>right click and run as admin> sfc /scannow
I hope this helps and as usual if you have any more upload them so we can narror our focus.
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\112609-17612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*
Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a1e000 PsLoadedModuleList = 0xfffff800`02c5be50
Debug session time: Wed Nov 25 18:41:48.670 2009 (GMT-5)
System Uptime: 0 days 0:40:33.090
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 6f8, fffff80002a82f40}
Probably caused by : memory_corruption
Followup: memory_corruption
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002a82f40
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: CODE_CORRUPTION
PROCESS_NAME: explorer.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80002a8f469 to fffff80002a8ff00
STACK_TEXT:
fffff880`02fd9ce8 fffff800`02a8f469 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02fd9cf0 fffff800`02a8d932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02fd9e30 fffff800`02a82f40 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`07c2e000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeInvalidAccessAllowed
STACK_COMMAND: kb
CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
16 errors : !nt (fffff80002a82f40-fffff80002a82ff8)
fffff80002a82f40 *54 85 c9 74 4b 0f b7 81 *9b 01 00 00 45 33 c0 48 T..tK.......E3.H
fffff80002a82f50 *84 d1 83 f8 10 74 27 83 *c5 23 74 2b 83 f8 33 75 .....t'..#t+..3u
fffff80002a82f60 *d5 48 8b 0d 78 35 24 00 *b0 39 8a 68 01 00 00 41 .H..x5$..9.h...A
fffff80002a82f70 *4a b6 c0 41 b8 01 00 00 *c3 41 0f 44 c0 c3 48 8b J..A.....A.D..H.
...
fffff80002a82fc0 *56 d9 45 8d 7e 01 48 8b *e0 d0 00 00 00 48 8b 8b V.E.~.H......H..
fffff80002a82fd0 *0e 00 00 00 41 8a d7 be *6b 00 00 00 ff 10 41 3a ....A...k.....A:
fffff80002a82fe0 *e1 0f 84 85 35 09 00 65 *cf 8b 3c 25 88 01 00 00 ....5..e..<%....
fffff80002a82ff0 *4b 88 b4 24 b0 00 00 00 *5c ff 8f c6 01 00 00 f0 K..$....\.......
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MEMORY_CORRUPTOR: STRIDE
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
Followup: memory_corruption
Hope this helps
Kenn J++
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