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Windows 7: Random BSOD on Win 7 64bit.Probable cause: ntoskrnl.exe


27 Nov 2009   #1

windows 7 HP 64-Bit
 
 
Random BSOD on Win 7 64bit.Probable cause: ntoskrnl.exe

Hi, I am running Windows 7 HP 64-bit and I have gotten 5 random BSOD's while being on the internet. I have opened the dump files and 4 of them say that probable cause is: ntoskrnl.exe ( nt+69063 ). I have attached a .rar file with the 5 dump files.

Thank you,
Edgar

My System SpecsSystem Spec
.

27 Nov 2009   #2

7600.20510 x86
 
 

Hi.

Update the chipset drivers from the motherboard manufacturer or chipset maker.

These are drivers that need updating or uninstall from system if unimportant:

athrxusb athrxusb.sys Mon Jan 29 07:57:10 2007
LVUSBS64 LVUSBS64.sys Thu May 10 00:21:07 2007
LV302V64 LV302V64.SYS Thu May 10 00:22:39 2007
lv302a64 lv302a64.sys Thu May 10 00:21:51 2007
pcouffin pcouffin.sys Fri Jun 30 09:40:29 2006
regi regi.sys Mon Apr 16 11:19:10 2007
secdrv secdrv.SYS Wed Sep 13 09:18:38 2006
000 000.fcl Fri Sep 26 09:11:22 2008

Update to latest video card driver too.
My System SpecsSystem Spec
29 Nov 2009   #3

windows 7 HP 64-Bit
 
 

Thanks. I have updated or removed the drivers you recommended and I havent had a BSOD since. Hopefully, I will never get another one.
My System SpecsSystem Spec
.


07 Dec 2009   #4

windows 7 HP 64-Bit
 
 

Hi,

Today I had another BSOD, but this time it said it was caused by Reference_by_pointer. I have attached the dump file. Any help would be appreciated.

thanks in advanced.
My System SpecsSystem Spec
07 Dec 2009   #5

7600.20510 x86
 
 

These drivers are still present on the system:

Code:
LVUSBS64 LVUSBS64.sys Thu May 10 00:21:07 2007
athrxusb athrxusb.sys Mon Jan 29 07:57:10 2007
pcouffin pcouffin.sys Fri Jun 30 09:40:29 2006
lv302a64 lv302a64.sys Thu May 10 00:21:51 2007
LV302V64 LV302V64.SYS Thu May 10 00:22:39 2007
My System SpecsSystem Spec
08 Jan 2010   #6

Windows 7
 
 
The same problem

Hi, im having random BSOD while im on internet.
But i dont know how to work with the .dmp files so a attached in this msg.
My System SpecsSystem Spec
09 Jan 2010   #7
Microsoft MVP

 
 

Submetal - please start your own topic so that your issue can get the individual attention that it deserves.
My System SpecsSystem Spec
Reply

 Random BSOD on Win 7 64bit.Probable cause: ntoskrnl.exe




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