Hoping someone can help with this... I have Windows 7 Pro 64-bit
I have a Toshiba Satellite A500, it had Windows pre-installed. This morning, my computer seemed to be working fine, I shut it down for a while then turned it back on and it keeps freezing. As best as I can tell, this happens as soon as the computer connects to the internet. I've tried a clean boot, so no programs were running, and I still have the problem. If I start the computer without any internet connections going, it's fine, but as soon as I enable an internet connection (wireless or LAN), the computer freezes. The internet does work in safe mode. I also tried system restore, but I get an error message every time it restarts and tries to complete. It says an antivirus program may be blocking it, but again, I had no programs running and the windows firewall off.
Of course, Toshiba did not send me the Windows installation disc, so reinstalling isn't an option at the moment, nor, apparently, are any fixes associated with using the internet not in safe mode.