RECURSIVE_NMI Error forcing shutdown - Please Help!


  1. Posts : 4
    Windows 7 64
       #1

    RECURSIVE_NMI Error forcing shutdown - Please Help!


    Hello.

    I am not very adapt at debugging and I was oping someone more knowledgeable than I could help me out. I did a clean install to a formated hard drive when I updated from Vista 64 Ultimate to Windows 7 64 Professional to avoid issues, but alas . Since then I have had about a dozen instances where my OS would inform me upon waking up that it experienced an unexpected shutdown.

    I have posted driver query report and a WhoCrahed report below. Any suggestions would be appreciated!

    Thanks in advance...


    WhoCrashed Report
    This was likely caused by the following module: ntoskrnl.exe

    Bugcheck code: 0x111 (0x0, 0x0, 0x0, 0x0)
    Error: RECURSIVE_NMI

    Dump file: C:\Windows\Minidump\113009-19468-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.


    DRIVERS REPORT
    Code:
    Module Name  Display Name           Driver Type   Link Date             
    ============ ====================== ============= ======================
    1394ohci     1394 OHCI Compliant Ho Kernel        7/13/2009 8:07:12 PM  
    ACPI         Microsoft ACPI Driver  Kernel        7/13/2009 7:19:34 PM  
    AcpiPmi      ACPI Power Meter Drive Kernel        7/13/2009 7:27:17 PM  
    adfs         adfs                   Kernel        6/26/2008 4:52:37 PM  
    adp94xx      adp94xx                Kernel        12/5/2008 6:54:42 PM  
    adpahci      adpahci                Kernel        5/1/2007 1:30:09 PM   
    adpu320      adpu320                Kernel        2/27/2007 7:04:15 PM  
    AFD          Ancillary Function Dri Kernel        7/13/2009 7:21:40 PM  
    agp440       Intel AGP Bus Filter   Kernel        7/13/2009 7:38:43 PM  
    aliide       aliide                 Kernel        7/13/2009 7:19:47 PM  
    amdide       amdide                 Kernel        7/13/2009 7:19:49 PM  
    AmdK8        AMD K8 Processor Drive Kernel        7/13/2009 7:19:25 PM  
    AmdPPM       AMD Processor Driver   Kernel        7/13/2009 7:19:25 PM  
    amdsata      amdsata                Kernel        5/19/2009 1:53:21 PM  
    amdsbs       amdsbs                 Kernel        3/20/2009 2:36:03 PM  
    amdxata      amdxata                Kernel        5/19/2009 1:56:59 PM  
    AnyDVD       AnyDVD                 Kernel        10/17/2009 10:28:35 AM
    AppID        AppID Driver           Kernel        7/13/2009 7:52:39 PM  
    arc          arc                    Kernel        5/24/2007 5:27:55 PM  
    arcsas       arcsas                 Kernel        1/14/2009 2:27:37 PM  
    AsyncMac     RAS Asynchronous Media Kernel        7/13/2009 8:10:13 PM  
    atapi        IDE Channel            Kernel        7/13/2009 7:19:47 PM  
    b06bdrv      Broadcom NetXtreme II  Kernel        2/13/2009 5:18:07 PM  
    b57nd60a     Broadcom NetXtreme Gig Kernel        4/26/2009 7:14:55 AM  
    Beep         Beep                   Kernel        7/13/2009 8:00:13 PM  
    blbdrive     blbdrive               Kernel        7/13/2009 7:35:59 PM  
    bowser       Browser Support Driver File System   7/13/2009 7:23:50 PM  
    BrFiltLo     Brother USB Mass-Stora Kernel        8/6/2006 9:51:06 PM   
    BrFiltUp     Brother USB Mass-Stora Kernel        8/6/2006 9:51:02 PM   
    Brserid      Brother MFC Serial Por Kernel        8/6/2006 9:51:11 PM   
    BrSerWdm     Brother WDM Serial dri Kernel        8/6/2006 9:51:05 PM   
    BrUsbMdm     Brother MFC USB Fax On Kernel        8/6/2006 9:51:00 PM   
    BrUsbSer     Brother MFC USB Serial Kernel        8/9/2006 8:11:02 AM   
    BTHMODEM     Bluetooth Serial Commu Kernel        7/13/2009 8:06:52 PM  
    cdfs         CD/DVD File System Rea File System   7/13/2009 7:19:46 PM  
    cdrom        CD-ROM Driver          Kernel        7/13/2009 7:19:54 PM  
    circlass     Consumer IR Devices    Kernel        7/13/2009 8:06:34 PM  
    CLFS         Common Log (CLFS)      Kernel        7/13/2009 7:19:57 PM  
    CmBatt       Microsoft ACPI Control Kernel        7/13/2009 7:31:03 PM  
    cmdide       cmdide                 Kernel        7/13/2009 7:19:48 PM  
    cmudaxp      HTO CLARO Audio Interf Kernel        5/27/2009 3:34:09 AM  
    CNG          CNG                    Kernel        7/13/2009 7:49:40 PM  
    Compbatt     Compbatt               Kernel        7/13/2009 7:31:02 PM  
    CompositeBus Composite Bus Enumerat Kernel        7/13/2009 8:00:33 PM  
    crcdisk      Crcdisk Filter Driver  Kernel        7/13/2009 8:01:14 PM  
    CSC          Offline Files Driver   Kernel        7/13/2009 7:24:26 PM  
    DfsC         DFS Namespace Client D File System   7/13/2009 7:23:44 PM  
    discache     System Attribute Cache Kernel        7/13/2009 7:37:18 PM  
    Disk         Disk Driver            Kernel        7/13/2009 7:19:57 PM  
    drmkaud      Microsoft Trusted Audi Kernel        7/13/2009 8:06:16 PM  
    DXGKrnl      LDDM Graphics Subsyste Kernel        10/1/2009 9:00:14 PM  
    ebdrv        Broadcom NetXtreme II  Kernel        12/31/2008 11:29:28 AM
    ElbyCDIO     ElbyCDIO Driver        Kernel        9/26/2009 1:57:36 PM  
    elxstor      elxstor                Kernel        2/3/2009 5:52:11 PM   
    ErrDev       Microsoft Hardware Err Kernel        7/13/2009 7:31:04 PM  
    exfat        exFAT File System Driv File System   7/13/2009 7:23:29 PM  
    fastfat      FAT12/16/32 File Syste File System   7/13/2009 7:23:28 PM  
    fdc          Floppy Disk Controller Kernel        7/13/2009 8:00:54 PM  
    FileInfo     File Information FS Mi File System   7/13/2009 7:34:25 PM  
    Filetrace    Filetrace              File System   7/13/2009 7:25:40 PM  
    flpydisk     Floppy Disk Driver     Kernel        7/13/2009 8:00:54 PM  
    FltMgr       FltMgr                 File System   7/13/2009 7:19:59 PM  
    FsDepends    File System Dependency File System   7/13/2009 7:26:13 PM  
    fvevol       Bitlocker Drive Encryp Kernel        7/13/2009 7:22:15 PM  
    gagp30kx     Microsoft Generic AGPv Kernel        7/13/2009 7:38:43 PM  
    hcw85cir     Hauppauge Consumer Inf Kernel        5/11/2009 4:26:00 AM  
    HDAudBus     Microsoft UAA Bus Driv Kernel        7/13/2009 8:06:13 PM  
    HidBatt      HID UPS Battery Driver Kernel        7/13/2009 7:31:06 PM  
    HidBth       Microsoft Bluetooth HI Kernel        7/13/2009 8:06:52 PM  
    HidIr        Microsoft Infrared HID Kernel        7/13/2009 8:06:23 PM  
    HidUsb       Microsoft HID Class Dr Kernel        7/13/2009 8:06:22 PM  
    HpSAMD       HpSAMD                 Kernel        5/18/2009 7:43:49 PM  
    HTTP         HTTP                   Kernel        7/13/2009 7:22:16 PM  
    hwpolicy     Hardware Policy Driver Kernel        7/13/2009 7:19:22 PM  
    i8042prt     i8042 Keyboard and PS/ Kernel        7/13/2009 7:19:57 PM  
    iaStorV      iaStorV                Kernel        4/8/2009 12:57:17 PM  
    iirsp        iirsp                  Kernel        12/13/2005 4:47:54 PM 
    intelide     intelide               Kernel        7/13/2009 7:19:48 PM  
    intelppm     Intel Processor Driver Kernel        7/13/2009 7:19:25 PM  
    IpFilterDriv IP Traffic Filter Driv Kernel        7/13/2009 8:10:03 PM  
    IPMIDRV      IPMIDRV                Kernel        7/13/2009 7:47:45 PM  
    IPNAT        IP Network Address Tra Kernel        7/13/2009 8:10:03 PM  
    IRENUM       IR Bus Enumerator      Kernel        7/13/2009 8:08:59 PM  
    isapnp       isapnp                 Kernel        7/13/2009 7:31:08 PM  
    iScsiPrt     iScsiPort Driver       Kernel        7/13/2009 8:01:27 PM  
    ivusb        Initio Driver for USB  Kernel        7/24/2009 1:26:14 AM  
    kbdclass     Keyboard Class Driver  Kernel        7/13/2009 7:19:50 PM  
    kbdhid       Keyboard HID Driver    Kernel        7/13/2009 8:00:20 PM  
    KSecDD       KSecDD                 Kernel        7/13/2009 7:20:54 PM  
    KSecPkg      KSecPkg                Kernel        7/13/2009 7:50:34 PM  
    ksthunk      Kernel Streaming Thunk Kernel        7/13/2009 8:00:19 PM  
    LGBusEnum    Logitech GamePanel Vir Kernel        7/14/2009 6:34:45 PM  
    LGPBTDD      LGPBTDD.sys Display Dr Kernel        7/1/2009 2:47:52 PM   
    lltdio       Link-Layer Topology Di Kernel        7/13/2009 8:08:50 PM  
    LSI_FC       LSI_FC                 Kernel        12/9/2008 5:46:09 PM  
    LSI_SAS      LSI_SAS                Kernel        5/18/2009 8:20:23 PM  
    LSI_SAS2     LSI_SAS2               Kernel        5/18/2009 8:31:48 PM  
    LSI_SCSI     LSI_SCSI               Kernel        4/16/2009 6:13:50 PM  
    luafv        UAC File Virtualizatio File System   7/13/2009 7:26:13 PM  
    megasas      megasas                Kernel        5/18/2009 9:09:46 PM  
    MegaSR       MegaSR                 Kernel        5/18/2009 9:25:54 PM  
    Modem        Modem                  Kernel        7/13/2009 8:10:48 PM  
    monitor      Microsoft Monitor Clas Kernel        7/13/2009 7:38:52 PM  
    mouclass     Mouse Class Driver     Kernel        7/13/2009 7:19:50 PM  
    mouhid       Mouse HID Driver       Kernel        7/13/2009 8:00:20 PM  
    mountmgr     Mount Point Manager    Kernel        7/13/2009 7:19:54 PM  
    MpFilter     Microsoft Malware Prot File System   6/10/2009 10:33:21 PM 
    mpio         mpio                   Kernel        7/13/2009 8:01:27 PM  
    MpNWMon      Microsoft Malware Prot File System   6/10/2009 10:33:23 PM 
    mpsdrv       Windows Firewall Autho Kernel        7/13/2009 8:08:25 PM  
    MRxDAV       WebDav Client Redirect File System   7/13/2009 7:23:57 PM  
    mrxsmb       SMB MiniRedirector Wra File System   7/13/2009 7:23:59 PM  
    mrxsmb10     SMB 1.x MiniRedirector File System   7/13/2009 7:24:08 PM  
    mrxsmb20     SMB 2.0 MiniRedirector File System   7/13/2009 7:24:05 PM  
    msahci       msahci                 Kernel        7/13/2009 8:01:01 PM  
    msdsm        msdsm                  Kernel        7/13/2009 8:01:31 PM  
    Msfs         Msfs                   File System   7/13/2009 7:19:47 PM  
    mshidkmdf    Pass-through HID to KM Kernel        7/13/2009 8:06:24 PM  
    msisadrv     msisadrv               Kernel        7/13/2009 7:19:26 PM  
    MSKSSRV      Microsoft Streaming Se Kernel        7/13/2009 8:00:18 PM  
    MSPCLOCK     Microsoft Streaming Cl Kernel        7/13/2009 8:00:17 PM  
    MSPQM        Microsoft Streaming Qu Kernel        7/13/2009 8:00:17 PM  
    MsRPC        MsRPC                  Kernel        7/13/2009 7:21:32 PM  
    mssmbios     Microsoft System Manag Kernel        7/13/2009 7:31:10 PM  
    MSTEE        Microsoft Streaming Te Kernel        7/13/2009 8:00:17 PM  
    MTConfig     Microsoft Input Config Kernel        7/13/2009 8:02:08 PM  
    Mup          Mup                    File System   7/13/2009 7:23:45 PM  
    NativeWifiP  NativeWiFi Filter      Kernel        7/13/2009 8:07:23 PM  
    NDIS         NDIS System Driver     Kernel        7/13/2009 7:21:40 PM  
    NdisCap      NDIS Capture LightWeig Kernel        7/13/2009 8:08:12 PM  
    NdisTapi     Remote Access NDIS TAP Kernel        7/13/2009 8:10:00 PM  
    Ndisuio      NDIS Usermode I/O Prot Kernel        7/13/2009 8:09:25 PM  
    NdisWan      Remote Access NDIS WAN Kernel        7/13/2009 8:10:11 PM  
    NDProxy      NDIS Proxy             Kernel        7/13/2009 8:10:05 PM  
    NetBIOS      NetBIOS Interface      File System   7/13/2009 8:09:26 PM  
    NetBT        NetBT                  Kernel        7/13/2009 7:21:28 PM  
    nfrd960      nfrd960                Kernel        6/6/2006 5:11:48 PM   
    Npfs         Npfs                   File System   7/13/2009 7:19:48 PM  
    nsiproxy     NSI proxy service driv Kernel        7/13/2009 7:21:02 PM  
    Ntfs         Ntfs                   File System   7/13/2009 7:20:47 PM  
    Null         Null                   Kernel        7/13/2009 7:19:37 PM  
    NVENETFD     NVIDIA nForce Networki Kernel        10/17/2008 5:01:06 PM 
    nvlddmkm     nvlddmkm               Kernel        11/20/2009 10:40:46 PM
    nvraid       nvraid                 Kernel        5/20/2009 2:39:40 AM  
    nvstor       nvstor                 Kernel        5/20/2009 2:45:37 AM  
    nv_agp       NVIDIA nForce AGP Bus  Kernel        7/13/2009 7:38:44 PM  
    ohci1394     1394 OHCI Compliant Ho Kernel        7/13/2009 8:06:45 PM  
    Parport      Parallel port driver   Kernel        7/13/2009 8:00:40 PM  
    partmgr      Partition Manager      Kernel        7/13/2009 7:19:58 PM  
    pci          PCI Bus Driver         Kernel        7/13/2009 7:19:51 PM  
    pciide       pciide                 Kernel        7/13/2009 7:19:49 PM  
    pcmcia       pcmcia                 Kernel        7/13/2009 7:31:10 PM  
    pcw          Performance Counters f Kernel        7/13/2009 7:19:27 PM  
    PEAUTH       PEAUTH                 Kernel        7/13/2009 9:01:19 PM  
    PptpMiniport WAN Miniport (PPTP)    Kernel        7/13/2009 8:10:18 PM  
    Processor    Processor Driver       Kernel        7/13/2009 7:19:25 PM  
    Psched       QoS Packet Scheduler   Kernel        7/13/2009 8:09:41 PM  
    PxHlpa64     PxHlpa64               Kernel        12/10/2007 6:49:01 PM 
    ql2300       ql2300                 Kernel        1/22/2009 6:05:06 PM  
    ql40xx       ql40xx                 Kernel        5/18/2009 9:18:11 PM  
    QWAVEdrv     QWAVE driver           Kernel        7/13/2009 8:09:48 PM  
    RasAcd       Remote Access Auto Con Kernel        7/13/2009 8:10:09 PM  
    RasAgileVpn  WAN Miniport (IKEv2)   Kernel        7/13/2009 8:10:24 PM  
    Rasl2tp      WAN Miniport (L2TP)    Kernel        7/13/2009 8:10:11 PM  
    RasPppoe     Remote Access PPPOE Dr Kernel        7/13/2009 8:10:17 PM  
    RasSstp      WAN Miniport (SSTP)    Kernel        7/13/2009 8:10:25 PM  
    rdbss        Redirected Buffering S File System   7/13/2009 7:24:09 PM  
    rdpbus       Remote Desktop Device  Kernel        7/13/2009 8:17:46 PM  
    RDPCDD       RDPCDD                 Kernel        7/13/2009 8:16:34 PM  
    RDPDR        Terminal Server Device Kernel        7/13/2009 8:18:02 PM  
    RDPENCDD     RDP Encoder Mirror Dri Kernel        7/13/2009 8:16:34 PM  
    RDPREFMP     Reflector Display Driv Kernel        7/13/2009 8:16:35 PM  
    RDPWD        RDP Winstation Driver  Kernel        7/13/2009 8:16:47 PM  
    rdyboost     ReadyBoost             Kernel        7/13/2009 7:34:34 PM  
    RimUsb       BlackBerry Smartphone  Kernel        5/14/2007 12:06:16 PM 
    rspndr       Link-Layer Topology Di Kernel        7/13/2009 8:08:50 PM  
    s3cap        s3cap                  Kernel        7/13/2009 7:42:58 PM  
    sbp2port     sbp2port               Kernel        7/13/2009 7:19:53 PM  
    scfilter     Smart card PnP Class F Kernel        7/13/2009 7:50:17 PM  
    secdrv       Security Driver        Kernel        9/13/2006 9:18:38 AM  
    Serenum      Serenum Filter Driver  Kernel        7/13/2009 8:00:33 PM  
    Serial       Serial port driver     Kernel        7/13/2009 8:00:40 PM  
    sermouse     Serial Mouse Driver    Kernel        7/13/2009 8:00:20 PM  
    sffdisk      SFF Storage Class Driv Kernel        7/13/2009 8:01:01 PM  
    sffp_mmc     SFF Storage Protocol D Kernel        7/13/2009 8:01:03 PM  
    sffp_sd      SFF Storage Protocol D Kernel        7/13/2009 8:01:01 PM  
    sfloppy      High-Capacity Floppy D Kernel        7/13/2009 8:01:02 PM  
    SiSRaid2     SiSRaid2               Kernel        9/24/2008 2:28:20 PM  
    SiSRaid4     SiSRaid4               Kernel        10/1/2008 5:56:04 PM  
    Smb          Message-oriented TCP/I Kernel        7/13/2009 8:09:09 PM  
    spldr        Security Processor Loa Kernel        5/11/2009 12:56:27 PM 
    srv          Server SMB 1.xxx Drive File System   7/13/2009 7:25:11 PM  
    srv2         Server SMB 2.xxx Drive File System   7/13/2009 7:25:02 PM  
    srvnet       srvnet                 File System   7/13/2009 7:24:58 PM  
    stexstor     stexstor               Kernel        2/17/2009 6:03:36 PM  
    StillCam     Still Serial Digital C Kernel        7/13/2009 8:35:32 PM  
    storflt      Disk Virtual Machine B Kernel        7/13/2009 7:42:54 PM  
    storvsc      storvsc                Kernel        7/13/2009 7:42:55 PM  
    swenum       Software Bus Driver    Kernel        7/13/2009 8:00:18 PM  
    Tcpip        TCP/IP Protocol Driver Kernel        7/13/2009 7:25:34 PM  
    TCPIP6       Microsoft IPv6 Protoco Kernel        7/13/2009 7:25:34 PM  
    tcpipreg     TCP/IP Registry Compat Kernel        7/13/2009 8:09:49 PM  
    TDPIPE       TDPIPE                 Kernel        7/13/2009 8:16:32 PM  
    TDTCP        TDTCP                  Kernel        7/13/2009 8:16:32 PM  
    tdx          NetIO Legacy TDI Suppo Kernel        7/13/2009 7:21:15 PM  
    TermDD       Terminal Device Driver Kernel        7/13/2009 8:16:36 PM  
    tssecsrv     Remote Desktop Service Kernel        7/13/2009 8:16:41 PM  
    tunnel       Microsoft Tunnel Minip Kernel        7/13/2009 8:09:37 PM  
    uagp35       Microsoft AGPv3.5 Filt Kernel        7/13/2009 7:38:43 PM  
    udfs         udfs                   File System   7/13/2009 7:23:37 PM  
    uliagpkx     Uli AGP Bus Filter     Kernel        7/13/2009 7:38:48 PM  
    umbus        UMBus Enumerator Drive Kernel        7/13/2009 8:06:56 PM  
    UmPass       Microsoft UMPass Drive Kernel        7/13/2009 8:06:52 PM  
    usbccgp      Microsoft USB Generic  Kernel        7/13/2009 8:06:45 PM  
    usbcir       eHome Infrared Receive Kernel        7/13/2009 8:06:36 PM  
    usbehci      Microsoft USB 2.0 Enha Kernel        7/13/2009 8:06:30 PM  
    usbhub       Microsoft USB Standard Kernel        7/13/2009 8:07:09 PM  
    usbohci      Microsoft USB Open Hos Kernel        7/13/2009 8:06:30 PM  
    usbprint     Microsoft USB PRINTER  Kernel        7/13/2009 8:38:18 PM  
    usbscan      USB Scanner Driver     Kernel        7/13/2009 8:35:32 PM  
    USBSTOR      USB Mass Storage Drive Kernel        7/13/2009 8:06:34 PM  
    usbuhci      Microsoft USB Universa Kernel        7/13/2009 8:06:27 PM  
    vdrvroot     Microsoft Virtual Driv Kernel        7/13/2009 8:01:31 PM  
    vga          vga                    Kernel        7/13/2009 7:38:47 PM  
    VgaSave      VgaSave                Kernel        7/13/2009 7:38:47 PM  
    vhdmp        vhdmp                  Kernel        7/13/2009 8:01:36 PM  
    viaide       viaide                 Kernel        7/13/2009 7:19:50 PM  
    vmbus        Virtual Machine Bus    Kernel        7/13/2009 7:42:54 PM  
    VMBusHID     VMBusHID               Kernel        7/13/2009 7:42:44 PM  
    volmgr       Volume Manager Driver  Kernel        7/13/2009 7:19:57 PM  
    volmgrx      Dynamic Volume Manager Kernel        7/13/2009 7:20:33 PM  
    volsnap      Storage volumes        Kernel        7/13/2009 7:20:08 PM  
    vsmraid      vsmraid                Kernel        1/30/2009 8:18:57 PM  
    vwifibus     Virtual WiFi Bus Drive Kernel        7/13/2009 8:07:21 PM  
    WacomPen     Wacom Serial Pen HID D Kernel        7/13/2009 8:02:07 PM  
    WANARP       Remote Access IP ARP D Kernel        7/13/2009 8:10:21 PM  
    Wanarpv6     Remote Access IPv6 ARP Kernel        7/13/2009 8:10:21 PM  
    Wd           Wd                     Kernel        7/13/2009 7:19:55 PM  
    WDC_SAM      WD SCSI Pass Thru driv Kernel        4/16/2008 4:39:08 AM  
    Wdf01000     Kernel Mode Driver Fra Kernel        7/13/2009 7:22:07 PM  
    WfpLwf       WFP Lightweight Filter Kernel        7/13/2009 8:09:26 PM  
    WIMMount     WIMMount               File System   7/13/2009 7:29:31 PM  
    WinUsb       WinUsb                 Kernel        7/13/2009 8:06:28 PM  
    WinVd32      WinVd32                Kernel        2/3/2009 6:45:12 AM   
    WmiAcpi      Microsoft Windows Mana Kernel        7/13/2009 7:31:02 PM  
    ws2ifsl      Winsock IFS Driver     Kernel        7/13/2009 8:10:33 PM  
    WudfPf       User Mode Driver Frame Kernel        7/13/2009 8:05:37 PM  
    WUDFRd       WUDFRd                 Kernel        7/13/2009 8:06:06 PM
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    Upload Dump Files
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

    MSINFO32
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
      My Computer


  3. Posts : 4
    Windows 7 64
    Thread Starter
       #3

    Below is the additional information you requested. Also I have attached a zipped version of my NFO file and all the minidump files for your review.

    Any help would be greatly appreciated.

    Thanks!!!

    minidump file:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Unknown bugcheck code (111)
    Unknown bugcheck description
    Arguments:
    Arg1: 0000000000000000
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Debugging Details:
    ------------------

    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0x111
    PROCESS_NAME: System
    CURRENT_IRQL: f
    LAST_CONTROL_TRANSFER: from fffff80002ad8469 to fffff80002ad8f00
    STACK_TEXT:
    fffff880`02f6dce8 fffff800`02ad8469 : 00000000`00000111 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f6dcf0 fffff800`02ad614f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f6de30 fffff800`02a3ba4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiNmiInterruptEnd+0x15
    fffff880`02f8bb60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpSaveProcessorStateAndWait+0x4a

    STACK_COMMAND: kb
    FOLLOWUP_IP:
    nt!KiNmiInterruptEnd+15
    fffff800`02ad614f 90 nop
    SYMBOL_STACK_INDEX: 2
    SYMBOL_NAME: nt!KiNmiInterruptEnd+15
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME: ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
    FAILURE_BUCKET_ID: X64_0x111_nt!KiNmiInterruptEnd+15
    BUCKET_ID: X64_0x111_nt!KiNmiInterruptEnd+15
    Followup: MachineOwner
    ---------
    Last edited by geodale; 05 Dec 2009 at 22:14.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Info on the STOP 0x111 error: BSOD Index
    Not real helpful, huh?

    Let's start with this nVidia nForce update: NVIDIA DRIVERS 15.51 WHQL

    I would also suggest checking the BIOS version of your system. If it's not the P33 version, then I'd suggest updating that from this link: EVGA | Support | Download Drivers

    Also, I'd check for compatibility issues by using the free Windows 7 Upgrade Advisor available here: http://www.microsoft.com/downloads/d...displaylang=en

    Finally, I'd run SFC.EXE /SCANNOW from an Elevated (Run as adminstrator) Command Prompt.

    Beyond that, there just aren't that many easy to find Win7 updates for the drivers on that motherboard. Let us know if the above drivers helped (or not) and we'll move on from there.
      My Computer


  5. Posts : 4
    Windows 7 64
    Thread Starter
       #5

    Let's start with this nVidia nForce update: NVIDIA DRIVERS 15.51 WHQL

    I am currently running the latest NVIDIA Drivers for Windows 7-64 bit. However they are:

    Version:
    195.62 WHQL
    Release Date:
    2009.11.26
    Operating System:
    Windows Vista 64-bit, Windows 7 64-bit
    Language:
    English (U.S.)
    File Size:
    133 MB

    I believe that 15.51 is the latest 32-bit driver.

    I would also suggest checking the BIOS version of your system. If it's not the P33 version, then I'd suggest updating that from this link: EVGA | Support | Download Drivers

    I also am updated to the latest (P33) BIOS

    Also, I'd check for compatibility issues by using the free Windows 7 Upgrade Advisor available here: http://www.microsoft.com/downloads/d...displaylang=en

    I downloaded and ran the updated advisor but it found no issues.

    Finally, I'd run SFC.EXE /SCANNOW from an Elevated (Run as adminstrator) Command Prompt.

    Ran SFC and found no errors.

    Beyond that, there just aren't that many easy to find Win7 updates for the drivers on that motherboard. Let us know if the above drivers helped (or not) and we'll move on from there. 17 Hours Ago 09:40 PM

    Unfortuantely, none of the above helped. Any other thoughts???

    Thank you very much.
      My Computer


  6. Posts : 4
    Windows 7 64
    Thread Starter
       #6

    I posted a partial Windows Error Report below due its length...might offer some more insight:

    11/29/2009 12:49 AM Application Error Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: Flash10c.ocx, version: 10.0.32.18, time stamp: 0x4a613d79
Exception code: 0xc0000005
Fault offset: 0x000c7e1a
Faulting process id: 0x18f8
Faulting application start time: 0x01ca708d8dbeecc0
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10c.ocx
Report Id: 1c90ff10-dc81-11de-aa89-00044b09eb89

    11/16/2009 2:35 AM Application Error Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: mshtml.dll, version: 8.0.7600.16444, time stamp: 0x4adc7244
Exception code: 0xc0000005
Fault offset: 0x001dfc89
Faulting process id: 0x1060
Faulting application start time: 0x01ca65f0019a789c
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\mshtml.dll
Report Id: c50dea00-d258-11de-8580-00044b09eb89

    11/8/2009 7:07 PM Application Error Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: ole32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdac7
Exception code: 0xc0000005
Fault offset: 0x0002f2c2
Faulting process id: 0x83c
Faulting application start time: 0x01ca60a54a89eb8c
Faulting application path: C:\Windows\SysWOW64\DllHost.exe
Faulting module path: C:\Windows\syswow64\ole32.dll
Report Id: fda9f878-cc99-11de-84e4-00044b09eb89

    12/5/2009 9:52 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\120509-19281-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-39047-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0abcac07&#x00 0d;

Analysis symbol: 
Rechecking for solution: 0
Report Id: 120509-19281-01
Report Status: 0

    12/5/2009 12:37 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\120509-19000-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-24214677-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0fa59dbc&#x00 0d;

Analysis symbol: 
Rechecking for solution: 0
Report Id: 120509-19000-01
Report Status: 0

    12/4/2009 11:03 AM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\120409-17862-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-35287-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0a68c023&#x00 0d;

Analysis symbol: 
Rechecking for solution: 0
Report Id: 120409-17862-01
Report Status: 0

    12/3/2009 3:37 AM Windows Error Reporting Fault bucket X64_0x111_nt!KiNmiInterruptEnd+15, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\120209-18813-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-9815754-0.sysdata.xml
C:\Users\Dale\AppData\Local\Temp\WERDC5C.tmp.WERInternalMetadata.xml&#x 000d;

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b6e12c7&#x00 0d;

Analysis symbol: X64_0x111_nt!KiNmiInterruptEnd+15
Rechecking for solution: 0
Report Id: 120209-18813-01
Report Status: 0

    12/2/2009 1:06 PM Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\120209-20904-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-41605-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0a68de7b&#x00 0d;

Analysis symbol: 
Rechecking for solution: 0
Report Id: 120209-20904-01
Report Status: 0

    12/2/2009 12:28 AM Windows Error Reporting Fault bucket 751359477, type 5
Event Name: MSHTMLLAYOUTHARDASSERT
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.00.7600.16385 (win7_rtm.090713-1255)
P3: mshtml.dll
P4: 8.00.7600.16385 (win7_rtm.090713-1255)
P5: 0x002EA478
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_iex plore.exe_2abb85c55717a460db6a7ba2b2baf379a175a2a0_0c955fe0

Analysis symbol: 
Rechecking for solution: 0
Report Id: a2d3c2b0-ded9-11de-ad81-00044b09eb89
Report Status: 0

    11/30/2009 9:58 PM Windows Error Reporting Fault bucket X64_0x111_nt!KiNmiInterruptEnd+15, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\113009-19468-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-41714-0.sysdata.xml
C:\Users\Dale\AppData\Local\Temp\WERC7B1.tmp.WERInternalMetadata.xml&#x 000d;

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0aa0e38a&#x00 0d;

Analysis symbol: X64_0x111_nt!KiNmiInterruptEnd+15
Rechecking for solution: 0
Report Id: 113009-19468-01
Report Status: 0

    11/29/2009 2:02 PM Windows Error Reporting Fault bucket , type 0
Event Name:
    BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\112909-22526-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-24530689-0.sysdata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0df66a1f&#x00 0d;

Analysis symbol: 
Rechecking for solution: 0
Report Id: 112909-22526-01
Report Status: 0

    11/29/2009 3:55 AM Windows Error Reporting Fault bucket 751359477, type 5
Event Name: MSHTMLLAYOUTHARDASSERT
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.00.7600.16385 (win7_rtm.090713-1255)
P3: mshtml.dll
P4: 8.00.7600.16385 (win7_rtm.090713-1255)
P5: 0x002EA478
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_iex plore.exe_2abb85c55717a460db6a7ba2b2baf379a175a2a0_164fb62b

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0fcc1c50-dc9b-11de-aa89-00044b09eb89
Report Status: 0

    11/29/2009 1:48 AM Windows Error Reporting Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.0.7600.16385
P3: 4a5bc69e
P4: unknown
P5: unknown
P6: unknown
P7: unknown
P8: 
P9: 
P10: 

Attached files:

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: 4e9b3b81-dc89-11de-aa89-00044b09eb89
Report Status: 1

    11/29/2009 12:50 AM Windows Error Reporting Fault bucket 1406268774, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.0.7600.16385
P3: 4a5bc69e
P4: Flash10c.ocx
P5: 10.0.32.18
P6: 4a613d79
P7: c0000005
P8: 000c7e1a
P9: 
P10: 

Attached files:
C:\Users\Dale\AppData\Local\Temp\WER70FE.tmp.WERInternalMetadata.xml
&# x000a;
These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_iexplo re.exe_d6205129fbb2bb668ca90dd7c97d4c1a592c91d_1b09c831

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1c90ff10-dc81-11de-aa89-00044b09eb89
Report Status: 0

    11/28/2009 11:29 PM Windows Error Reporting Fault bucket 734307315, type 5
Event Name: MSHTMLLAYOUTHARDASSERT
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.00.7600.16385 (win7_rtm.090713-1255)
P3: mshtml.dll
P4: 8.00.7600.16385 (win7_rtm.090713-1255)
P5: 0x002880FC
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_iex plore.exe_26dfeca5259dd24b8c5914ae97d45b816e8c_1143bf69

Analysis symbol: 
Rechecking for solution: 0
Report Id: d6021a80-dc75-11de-aa89-00044b09eb89
Report Status: 0

    11/28/2009 4:47 PM Windows Error Reporting Fault bucket 388111150, type 5
Event Name: PnPDeviceProblemCode
Response: Not available
Cab Id: 0

Problem signature:
P1: x64
P2: USB\UNKNOWN
P3: {36fc9e60-c465-11cf-8056-444553540000}
P4: 0000002B
P5: unknown
P6: unknown
P7: unknown
P8: 
P9: 
P10: 

Attached files:
C:\Users\Dale\AppData\Local\Temp\DMIC7BB.tmp.log.xml
C:\Windows \inf\usb.inf

These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64 _8dd2a6bea57836935d86a299b4735d5c6f632592_1357fc91

Analysis symbol: 
Rechecking for solution: 0
Report Id: b88a22f0-dc3d-11de-aa89-00044b09eb89
Report Status: 0

    11/28/2009 1:43 PM Windows Error Reporting Fault bucket 736083579, type 5
Event Name: MSHTMLLAYOUTHARDASSERT
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.00.7600.16385 (win7_rtm.090713-1255)
P3: mshtml.dll
P4: 8.00.7600.16385 (win7_rtm.090713-1255)
P5: 0x002CED4B
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Dale\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_iex plore.exe_128b35e9846526dd5634e7759111fe5d4b8ee441_137b804d

Analysis symbol: 
Rechecking for solution: 0
Report Id: 099f99dc-dc24-11de-aa89-00044b09eb89
Report Status: 0

    11/28/2009 1:11 PM Windows Error Reporting Fault bucket X64_0x111_nt!KiNmiInterruptEnd+15, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 
P2: 
P3: 
P4: 
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\Minidump\112809-20935-01.dmp
C:\Users\Dale\AppData\Local\Temp\WER-20564894-0.sysdata.xml
C:\Users\Dale\AppData\Local\Temp\WEREDAE.tmp.WERInternalMetadata.xml&#x 000d;

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0d2a16d0&#x00 0d;

Analysis symbol: X64_0x111_nt!KiNmiInterruptEnd+15
Rechecking for solution: 0
Report Id: 112809-20935-01
Report Status: 0
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #7

    The nVidia nForce drivers (the v15.xx stuff) are for your nVidia chipset
    The nVidia GeForce drivers (the v195.xx) are for your graphics card

    FYI - the WER reports are included in the MSINFO32 report under Software Environment...Windows Error Reporting.

    The only clue that seems significant to me is the presence of HAL.DLL (hal!HalpSaveProcessorStateAndWait+0x4a) in the stack text. This suggests, to me, that there's an issue with either hardware or driver compatibility.

    I'd like to suggest trying Driver Verifier. Please follow these directions:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.


    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Automatically select unsigned drivers" and click "Next"
    If no drivers show up, then select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.


    Reboot the system and waitfor it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.


    Reboot into Windows (after the crash) and turn offDriver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.


    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


 

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