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Windows 7: lockup with explorer, 7 Ultimate x64

01 Dec 2009   #1
MattRainier

7 Ultimate x64, Vista Ultimate x64, 7 Pro x64, XP Pro x86, Linux Mint Nadia Cinnamon
 
 
lockup with explorer, 7 Ultimate x64

Whenever I use Explorer extensively for copying & pasting files between locations - no matter what the locations on my HDD, or whether I right-click or use Ctrl+C,Ctrl+V - explorer.exe seems to lock up, and will no longer dynamically display the change of information (such as when one file replaces another or is added to the folder). A restart by killing the process, then using WindowsKey+R >> explorer.exe always manages to fix it.


My System SpecsSystem Spec
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01 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MattRainier View Post
Whenever I use Explorer extensively for copying & pasting files between locations - no matter what the locations on my HDD, or whether I right-click or use Ctrl+C,Ctrl+V - explorer.exe seems to lock up, and will no longer dynamically display the change of information (such as when one file replaces another or is added to the folder). A restart by killing the process, then using WindowsKey+R >> explorer.exe always manages to fix it.
Hi Matt

One way to find out what is going on is to type event viewer in search. go to the windows log>application tab. You need to be looking for errors (they have red in the lef thand column) look for errors with app hang, app crash, or anything woth IE in it. when you find them use the snipping tool built in to win 7 (lype snipping in search) to make a screen shot of it. To upload it to us uswe the attacjment icon (shaped like a paper clip) on the reply form.

thanks


Ken J++
My System SpecsSystem Spec
01 Dec 2009   #3
torrentg

7600.20510 x86
 
 

Hi,

Uninstall AVG.
My System SpecsSystem Spec
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02 Dec 2009   #4
MattRainier

7 Ultimate x64, Vista Ultimate x64, 7 Pro x64, XP Pro x86, Linux Mint Nadia Cinnamon
 
 

I don't use AVG, I use Trend Micro OfficeScan.
My System SpecsSystem Spec
05 Dec 2009   #5
MattRainier

7 Ultimate x64, Vista Ultimate x64, 7 Pro x64, XP Pro x86, Linux Mint Nadia Cinnamon
 
 

I hate bumping threads, but this really needs a resolution.
My System SpecsSystem Spec
05 Dec 2009   #6
usasma
Microsoft MVP

 
 

Use Process Explorer (free here: Process Explorer )

Open up Process Explorer
Make explorer.exe freeze
Check for the threads operating under explorer.exe (right click, select Properties, select the Threads tab)
Let us know what threads are running there (especially any that are consuming a lot of resources).

Also, here's a link on how to generate a memory dump file of a hung process: http://www.sevenforums.com/crash-loc...g-process.html
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 lockup with explorer, 7 Ultimate x64




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