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Windows 7: Many crashes


02 Dec 2009   #1

Windows 7 Ultimate
 
 
Many crashes

Hi there

I have a problem with my computer crashing. Today has been a bad day with four so far.

I have done a clean insatll of Windows RC on a Dell Dimension 4600. It is an Intel Pentium 4 with a 3.0GHz. It has 3.5 GB of ram with ATI Readon HD 2400 Pro.

The system seems to crash when the computer has been running for a while making me think it could be a heat/memory problem but then when another computer starts up from sleep mode and acesses the router it also crashes which makes me think it could be a software problem.

I have attached todays dump files and would be greatful for any advice.

Thanks in advance.

My System SpecsSystem Spec
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02 Dec 2009   #2

7600.20510 x86
 
 

You're running 7100 which is fairly pointless to debug since it will expire very soon anyhow.

Upgrade to the RTM 7600.

In your current OS, these should be updated to fix the issue:

PfModNT PfModNT.sys Tue Mar 04 23:19:28 2003
e100b325 e100b325.sys Fri Nov 16 13:53:32 2007

And update to latest video card driver by following this:

Install AGP Drivers for HD 3850, 3650, 2400 PRO
My System SpecsSystem Spec
02 Dec 2009   #3

Windows 7 Pro & Vista Home Premium
 
 

What is the make and model pg your sound card.

Go to Control Panel > Device Manager and check and see if there are any entries with a yellow flag next to them
My System SpecsSystem Spec
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02 Dec 2009   #4

Windows 7 Pro & Vista Home Premium
 
 

GuaranT is right,, it is the video card

Try this link for updated drivers:

Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
My System SpecsSystem Spec
02 Dec 2009   #5

7600.20510 x86
 
 

Quote   Quote: Originally Posted by reghakr View Post
GuaranT is right,, it is the video card

Try this link for updated drivers:

Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
I gave him the best link for video card driver. It is not the cause, however.

The two files I listed are.
My System SpecsSystem Spec
02 Dec 2009   #6

Windows 7 Pro & Vista Home Premium
 
 

the prtcls.sys referenced a sound card,. but I never noticed the first driver in the list was atikmgag.sys
My System SpecsSystem Spec
02 Dec 2009   #7

7600.20510 x86
 
 

The files I told him to update include the sound card driver. He is all set from my first post. Nothing else needed.
My System SpecsSystem Spec
02 Dec 2009   #8

Windows 7 Pro & Vista Home Premium
 
 

I see it now, thanks for the clarification
My System SpecsSystem Spec
02 Dec 2009   #9

Windows 7 Ultimate
 
 

Thanks GuaranT

I will be upgrading to RTM 7600 soon but in the mean time I have to use what I have.

The update to the latest video card driver worked fine and even increased the Windows Experience Index slightly.

When trying to update the other two files however they appear to be the latest versions - Intel says Win 7 has the lates driver for the NIC card and installing the lasted driver from Creative for the sound card actually made the driver older.

Any thoughts on how I can update them as suggested earlier?

Thanks.
My System SpecsSystem Spec
02 Dec 2009   #10

7600.20510 x86
 
 

You can PM Stormy13 about the Creative driver because I noticed he knows about them very well. Or Google for Daniel K. driver.

As for the lan driver, find out which chipset your motherboard is using and use that info to find the latest driver.
My System SpecsSystem Spec
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 Many crashes




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