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Windows 7: USBSTOR.SYS BSoD (USB Issue)

02 Dec 2009   #1

Windows 7

Basically any storage device I plug into my USB ports ends up crashing my laptop. I go into device manager and it will say External HDD under Universal Serial Bus Controllers then I click uninstall (because after the laptop restarts I can keep the external HD plugged in but it wont show up on my computer) then I unplug it and replug it and it crashes again I've tried updating all of my intel chipsets and as many drivers I can think of if anyone can help me it'd be greatly appreciated.

I've attached a .dmp file and .nfo file. Thanks.

My System SpecsSystem Spec
02 Dec 2009   #2

7600.20510 x86

Update the chipset drivers and also these too:

RaInfo RaInfo.sys Fri Jan 04 13:57:12 2008
lmimirr lmimirr.sys Tue Apr 10 18:32:11 2007
rixdptsk rixdptsk.sys Tue Nov 14 20:35:19 2006
rimsptsk rimsptsk.sys Tue Nov 14 22:42:45 2006
rimmptsk rimmptsk.sys Wed Nov 15 03:16:23 2006
swmsflt swmsflt.sys Fri Aug 10 14:08:58 2007
AFS AFS.sys Mon Feb 25 18:04:47 2002
vmm vmm.sys Sun Feb 18 03:10:42 2007
ISODrive ISODrive.sys Fri Apr 13 05:42:14 2007
VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008
VSTDPV3 VSTDPV3.SYS Wed Oct 15 20:32:04 2008
VSTAZL3 VSTAZL3.SYS Wed Oct 15 20:30:03 2008

If you don't know how, do a a clean install instead of the upgrade you already did.
My System SpecsSystem Spec
02 Dec 2009   #3

Windows 7

I would, but I have important files on here that I would move onto my External HD, but I can't since my External HD won't connect to this... Is there an easier way to update all of those drivers other than googling every single one then replacing the .sys file in system32\drivers\ folder?
My System SpecsSystem Spec

02 Dec 2009   #4

7600.20510 x86

That's not how to do it. You have to install using the device manager from the .inf or by running the .exe that installs. Yep, you have to Google.

For clean - You can clean install to where Windows is now and it will put everything existing there into Windows.old folder. You can go through it for anything you'd like to keep, once back at desktop. Boot to the DVD to do this.
My System SpecsSystem Spec
02 Dec 2009   #5

Windows 7

Trying this tutorial looks promising... will edit this post when done.

" For certain devices after installing the drivers from the accompanying CD, all USB ports on the computer stop working. To get the USB ports working, use the below steps:
  • Note the install location on the computer where the drivers were installed from the CD
  • del %systemdrive%\windows\syswow64\drivers\swmsflt.sys
  • del %systemdrive%\windows\system32\swmsflt.sys
  • Search for swmsflt64.sys in the install location (dir /s swmsflt64.sys) and note the location
  • Copy swmsflt64.sys from the above location in step (4) to %systemdrive%\windows\system32\drivers\
  • Rename swmsflt64.sys to swmsflt.sys in %systemdrive%\windows\system32\drivers\
  • Reboot the machine."
My System SpecsSystem Spec


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