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Windows 7: dell xps 730x BSOD all the time!

03 Dec 2009   #1

windows 7
 
 
dell xps 730x BSOD all the time!

Hi please assist me heres my 5 mini dumps compressed into 1 rar.
it crashes/ freezes at least 2-3 x per day but it doesnt seem to be producing a mini dump.
im hoping that these reflect the actual cause.
ive had this pc since jan and have had nothing but problems.
thank you in advance for your assistance.

My System SpecsSystem Spec
.

03 Dec 2009   #2

windows 7
 
 

heres the mini dump i forgot to attach
My System SpecsSystem Spec
03 Dec 2009   #3

Windows 7 Ult, Windows 8.1 Pro,
 
 

Have you ran any stablity tests on your system? What are the processor temps like before the crashes occur?

The dmp's pointed to a system hardware problem of some sort. Maybe a processor problem.
Maybe reinstalling the processor might help or perhaps a voltage adjustment in bios would help.

Loading Dump File [C:\Users\Rob\Desktop\Minidump\dumps\120309-30092-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e59000 PsLoadedModuleList = 0xfffff800`03096e50
Debug session time: Wed Dec 2 21:00:20.640 2009 (GMT-8)
System Uptime: 0 days 0:00:11.686
Loading Kernel Symbols
.....................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8006eb8788, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006eb8788, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0335b6f0 fffff800`03113a89 : fffffa80`06eb8760 fffffa80`05521040 fffffa80`0000000a 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0335bc10 fffff800`02ff5547 : fffffa80`06eb8760 fffff800`0306e5f8 fffffa80`05521040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0335bc40 fffff800`02f5db95 : fffff800`030d0360 fffffa80`0664d858 fffffa80`0664d850 fffffa80`05521040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0335bc80 fffff800`02ed8161 : fffff880`00c30e00 fffff800`02f5db70 fffffa80`05521040 8a2b8a2b`a704a704 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0335bcb0 fffff800`0316e166 : c81dc81d`3aa23aa2 fffffa80`05521040 00000000`00000080 fffffa80`05508b30 : nt!ExpWorkerThread+0x111
fffff880`0335bd40 fffff800`02ea9486 : fffff880`03186180 fffffa80`05521040 fffff880`031910c0 7d197d19`cdbccdbc : nt!PspSystemThreadStartup+0x5a
fffff880`0335bd80 00000000`00000000 : fffff880`0335c000 fffff880`03356000 fffff880`03f7a540 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
Followup: MachineOwner
---------
3: kd> lmvm hardware
start end module name
Mini Kernel Dump does not contain unloaded driver list
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8006eb8788, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0335b6f0 fffff800`03113a89 : fffffa80`06eb8760 fffffa80`05521040 fffffa80`0000000a 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`0335bc10 fffff800`02ff5547 : fffffa80`06eb8760 fffff800`0306e5f8 fffffa80`05521040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`0335bc40 fffff800`02f5db95 : fffff800`030d0360 fffffa80`0664d858 fffffa80`0664d850 fffffa80`05521040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`0335bc80 fffff800`02ed8161 : fffff880`00c30e00 fffff800`02f5db70 fffffa80`05521040 8a2b8a2b`a704a704 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`0335bcb0 fffff800`0316e166 : c81dc81d`3aa23aa2 fffffa80`05521040 00000000`00000080 fffffa80`05508b30 : nt!ExpWorkerThread+0x111
fffff880`0335bd40 fffff800`02ea9486 : fffff880`03186180 fffffa80`05521040 fffff880`031910c0 7d197d19`cdbccdbc : nt!PspSystemThreadStartup+0x5a
fffff880`0335bd80 00000000`00000000 : fffff880`0335c000 fffff880`03356000 fffff880`03f7a540 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
Followup: MachineOwner
My System SpecsSystem Spec
.


03 Dec 2009   #4

7600.20510 x86
 
 

Start by updating the bios to latest. And also visit NVIDIA's website for latest video card driver.

Install latest chipset drivers from here:

http://downloads.guru3d.com/Mainboar...VIDIA_c19.html

Uninstall or update these drivers:

bcgame bcgame.sys Thu Feb 16 12:34:05 2006
SI3132 SI3132.sys Wed Oct 03 14:39:29 2007 << for RAID card, maybe is latest already, check Silicon Images site
SiWinAcc SiWinAcc.sys Thu Jun 14 20:02:02 2007 << for RAID card, maybe is latest already, check Silicon Images site
SiRemFil SiRemFil.sys Wed Jun 20 15:42:10 2007

And completely uninstall AVG.
My System SpecsSystem Spec
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 dell xps 730x BSOD all the time!




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