BSOD in Sleep Mode

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  1. Posts : 5,705
    Win7 x64 + x86
       #31

    Link's here (found it by accident!): https://www.sevenforums.com/crashes-d...-hiberate.html

    Does this error occur when you resume from sleep? If so, then the hotfix is for you.
    Not going into sleep - but coming out of sleep. It does this because larger hard drives take so long to check when coming out of sleep.

    I'm at the point here that I think it's either a hardware problem or a deep seated Windows corruption.
    The "fix" for either is a clean, plain vanilla install of Win7. Get the Windows Updates, but don't get any drivers. Install an antivirus to protect you and nothing else. If it still crashes, then it's likely to be hardware.

    Not much info from the attached dump files.
      My Computer


  2. Posts : 38
    windows 7 64bit
    Thread Starter
       #32

    usasma

    I've been running a semi vanilla install for the past two weeks now, only Nvidia updates and Realtek and modem. No other programs but AV and DSL. Seatools for windows to check the HDD. No old files have been transfered.

    I've yet to try the hot fix for error codes F4 and 7A because of the freezing issue. Kind of waiting form the official update to be released. Tried setting the hard drive to never sleep, but that hasn't helped either. In the meantime I just let the computer run and found if I keep the monitor from going to standby it doesn't freeze. I'll have to live with that for now.

    I read in one of your replies to another thread that you had the same blue screen on wake up problem. Did you try the hot fix, and if so did it help?

    One dump file, just in case the Lock Ness monster was swimming by.

    Thanks for all your help
    kcburgie
      My Computer


  3. Posts : 4
    Windows 7 Pro (X64)
       #33

    For what it is worth, I was running Media Center under Vista (successfully) and upgraded to Windows 7 (x64) by installing it on a newly installed 1.5TB HDD.

    When my Win7 system came out of Sleep mode, particularly when I was running Media Center, I often ended up with the BSOD. I reinstalled Win7, updated drivers, etc on numerous occassions, all to no avail.

    I then happened to come across the Win7 hotfix mentioned above, installed it, and had no further problems with the BSOD to date - touch wood.
      My Computer


  4. Posts : 2
    Windows 7 64-bit
       #34

    BSOD - no hotfix, just upgraded motherboard bios


    I fixed my BSOD problem by just upgrading to the latest motherboard BIOS. I did not try the MS hotfix which appears to be limited to fixing a very specific setup.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #35

    kcburgie said:
    usasma

    I've been running a semi vanilla install for the past two weeks now, only Nvidia updates and Realtek and modem. No other programs but AV and DSL. Seatools for windows to check the HDD. No old files have been transfered.

    I've yet to try the hot fix for error codes F4 and 7A because of the freezing issue. Kind of waiting form the official update to be released. Tried setting the hard drive to never sleep, but that hasn't helped either. In the meantime I just let the computer run and found if I keep the monitor from going to standby it doesn't freeze. I'll have to live with that for now.

    I read in one of your replies to another thread that you had the same blue screen on wake up problem. Did you try the hot fix, and if so did it help?

    One dump file, just in case the Lock Ness monster was swimming by.

    Thanks for all your help
    kcburgie

    hi and welcome

    this ine probably caused by a critical file termination.

    I would
    run a system file check to verify and repair your system files
    type cmd in search>right click and run as admin>sfc /scannow


    Ken J+

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\122709-19406-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a4a000 PsLoadedModuleList = 0xfffff800`02c87e50
    Debug session time: Sun Dec 27 22:36:09.386 2009 (GMT-5)
    System Uptime: 4 days 18:43:05.720
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........
    Loading User Symbols
    Loading unloaded module list
    ..............
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa80031794a0, fffffa8003179780, fffff80002dc4240}
    
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa80031794a0, Terminating object
    Arg3: fffffa8003179780, Process image file name
    Arg4: fffff80002dc4240, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    
    PROCESS_OBJECT: fffffa80031794a0
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    BUGCHECK_STR:  0xF4_C0000005
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`037550e8 fffff800`02e47142 : 00000000`000000f4 00000000`00000003 fffffa80`031794a0 fffffa80`03179780 : nt!KeBugCheckEx
    fffff880`037550f0 fffff800`02df3269 : ffffffff`ffffffff fffffa80`04270a00 fffffa80`031794a0 fffffa80`031794a0 : nt!PspCatchCriticalBreak+0x92
    fffff880`03755130 fffff800`02d77c74 : ffffffff`ffffffff 00000000`00000001 fffffa80`031794a0 fffff6fb`00000008 : nt! ?? ::NNGAKEGL::`string'+0x17a06
    fffff880`03755180 fffff800`02abb153 : fffffa80`031794a0 fffff800`c0000005 fffffa80`04270a00 fffff880`03755b78 : nt!NtTerminateProcess+0xf4
    fffff880`03755200 fffff800`02ab76f0 : fffff800`02afbada fffff880`03755b78 fffff880`037558d0 fffff880`03755c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`03755398 fffff800`02afbada : fffff880`03755b78 fffff880`037558d0 fffff880`03755c20 00000000`00792170 : nt!KiServiceLinkage
    fffff880`037553a0 fffff800`02abb542 : fffff880`03755b78 00000000`000116e4 fffff880`03755c20 00000000`00791c48 : nt! ?? ::FNODOBFM::`string'+0x4619d
    fffff880`03755a40 fffff800`02aba0ba : 00000000`00000001 00000000`000116e4 00000000`00000201 fffffa80`028d61c0 : nt!KiExceptionDispatch+0xc2
    fffff880`03755c20 00000000`779159ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`00790ef0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779159ad
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 38
    windows 7 64bit
    Thread Starter
       #36

    SethT
    HP does not have a BIOS update and Foxconn doesn't list the motherboard on their site. Proprietary C. The BIOS is so basic that there are only a few changes that can be made.

    Zigzag 3143
    No integrity violations found in sfc/scannow just as before.

    Since I have been recieving the F4 and 7A stop codes, I was wondering if it has helped anyone. My HDD isn't very big (320GB) but if its a little slow on the uptake, this may solve the problem.

    kcburgie
      My Computer


  7. Posts : 40
    Windows 7 Home Premium 32-Bit
       #37

    Hi again,

    I posted a while ago on this thread and I've been following it because my problem is just so similar. Can you please describe to me the state of your problem now? Like did anything change. I also get the random BSOD, but usually at wake-up. I also have a 320 GB HDD. I'm really wondering if its the hotfix that will help. By the way, could you please tell me where the stop errors would be shown?
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #38

    My errors are STOP A0 - and they occur at a different point in the OS's operation than the one's referred to in the hotfix article (mine occur as sleep happens - not when resuming)
      My Computer


  9. Posts : 38
    windows 7 64bit
    Thread Starter
       #39

    sman5922 said:
    Hi again,

    I posted a while ago on this thread and I've been following it because my problem is just so similar. Can you please describe to me the state of your problem now? Like did anything change. I also get the random BSOD, but usually at wake-up. I also have a 320 GB HDD. I'm really wondering if its the hotfix that will help. By the way, could you please tell me where the stop errors would be shown?
    sman5922
    My desktop only bsod's at wake up from sleep, at least so far.Since you have a laptop, I'm not sure if the fix will work for you. Follow the advice of usasma, torrentg and the rest, they are trying to figure this out for you, and it may help someone else along the way.
    I've reset the "auto restart after failure" in BIOS so I can read the stop error codes before restarting.
    You really do need to fill out your system specs.
    kcburgie
      My Computer


  10. Posts : 38
    windows 7 64bit
    Thread Starter
       #40

    usasma said:
    My errors are STOP A0 - and they occur at a different point in the OS's operation than the one's referred to in the hotfix article (mine occur as sleep happens - not when resuming)
    usasma
    Sorry to hear that.
    I'm going to try the fix and see what happens. Was hoping to get a little more feed back first. I don't like GREY areas. I've ordered a new hard drive just in case this isn't it, who knows. It's like chasing a ghost in a wind storm for me.
    Spent some time on Technet last night, lots of articles, some of interest, but nothing that pushed me over the edge.
    I'll keep you posted and thanks for all the help.

    kcburgie
      My Computer


 
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