Ramdom Problems

Hello all, I am having random problems with a few programs and like to see if anyone knows whats going on.

1 IE not responding
2 Windows live mail did not shut down properly
3 Spore crashes at random times
4 Windows Explorer Stoped responding

over the last month this has been going on. Sometimes the PC will work grate for 3 to 5 days with no errors, Then others days it will crash a program or 2 that day or for a few days ect.

I have all the latest updates for Windows 7 and my mobo drivers and bios are all up to date GPU cats 9.11 clean install used driver sweep to clean old ones.

I have ran prime95 for 2 hours no problems intel burn test pased on high ran memtest86+ v4.0 for 9 hours no memory errors.

I know this is a new OS and alot have bitched about vista but on my old C2D E8500 OCed to 3.8 vista ran like butter.

Maybe we need to give Win7 time and a SP or 2 so this OS shines ?

Any help would be grate thanks

Do you by any chance have AVG installed?

Anyhow, uninstall any antivirus you may have. Do not just disable as that will offer no benefit.

Sorry i forgot to post my protection NOD 32 by eset for windows 7 64 bit

Alright yeah. You can uninstall that to test.

If you need to after, look at the event viewer for possible clues.

Could also try a good scan with Malwarebytes.

Will do, I will post back after some time without the nod32

Ok today i took out NOD 32 and ran Malwharebytes it found 1 item

Malwarebytes' Anti-Malware 1.42
Database version: 3299
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
12/5/2009 7:36:21 AM
mbam-log-2009-12-05 (07-36-21).txt
Scan type: Full Scan (C:\|)
Objects scanned: 214708
Time elapsed: 13 minute(s), 58 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Not selected for removal.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)


I removed it

Any program that i should use for protrction ?

Well today the kids played spore and the PC locked up. I was able to Crrl alt Del out of it. This is what Event viewer Shows.

Error 12/5/2009 2:05:53 PM Application Error 1000 (100)

Log Name: Application
Source: Application Error
Date: 12/5/2009 2:05:53 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Family-PC
Description:
Faulting application name: SporeApp.exe, version: 3.0.0.2818, time stamp: 0x4a6a58b6
Faulting module name: SporeApp.exe, version: 3.0.0.2818, time stamp: 0x4a6a58b6
Exception code: 0xc0000005
Fault offset: 0x00523172
Faulting process id: 0x124
Faulting application start time: 0x01ca75cb1d73899e
Faulting application path: C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe
Faulting module path: C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe
Report Id: 5a4ad255-e1ea-11de-8781-00241dc2282f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-05T22:05:53.000000000Z" />
<EventRecordID>8990</EventRecordID>
<Channel>Application</Channel>
<Computer>Family-PC</Computer>
<Security />
</System>
<EventData>
<Data>SporeApp.exe</Data>
<Data>3.0.0.2818</Data>
<Data>4a6a58b6</Data>
<Data>SporeApp.exe</Data>
<Data>3.0.0.2818</Data>
<Data>4a6a58b6</Data>
<Data>c0000005</Data>
<Data>00523172</Data>
<Data>124</Data>
<Data>01ca75cb1d73899e</Data>
<Data>C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe</Data>
<Data>C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe</Data>
<Data>5a4ad255-e1ea-11de-8781-00241dc2282f</Data>
</EventData>
</Event>

Any clue whats going on ?

Also i am getting alot of other stuff in event viwer, I will post some others

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 12/5/2009 11:14:49 AM
Event ID: 4107
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Family-PC
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A certificate chain could not be built to a trusted root authority.
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">4107</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2009-12-05T19:14:49.175274400Z" />
<EventRecordID>8987</EventRecordID>
<Correlation />
<Execution ProcessID="1008" ThreadID="1060" />
<Channel>Application</Channel>
<Computer>Family-PC</Computer>
<Security />
</System>
<EventData>
<Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
<Data>A certificate chain could not be built to a trusted root authority.
</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Hang
Date: 12/4/2009 7:43:33 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Family-PC
Description:
The program iexplore.exe version 8.0.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 71c
Start Time: 01ca755ca9d75bfd
Termination Time: 0
Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Report Id: 48d9e50a-e150-11de-b6f4-00241dc2282f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-05T03:43:33.000000000Z" />
<EventRecordID>8813</EventRecordID>
<Channel>Application</Channel>
<Computer>Family-PC</Computer>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>8.0.7600.16385</Data>
<Data>71c</Data>
<Data>01ca755ca9d75bfd</Data>
<Data>0</Data>
<Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data>
<Data>48d9e50a-e150-11de-b6f4-00241dc2282f</Data>
<Binary>430072006F00730073002D00700072006F00630065007300730000000000</Binary>
</EventData>
</Event>

Scan the pc with Malwarebytes and also check Spore's official website for a game patch.

I scaned the PC in the AM and got this

Malwarebytes' Anti-Malware 1.42
Database version: 3299
Windows 6.1.7600
Internet Explorer 8.0.7600.16385
12/5/2009 7:36:21 AM
mbam-log-2009-12-05 (07-36-21).txt
Scan type: Full Scan (C:\|)
Objects scanned: 214708
Time elapsed: 13 minute(s), 58 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChange s (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Not selected for removal.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

I hade the program remove it and i ran a scan about a hour ago and it came back

That's no worries at all.

I will look into spore patches tomorrow see what i can dig up.


Thanks nik

Well i been 5 days now without any problem. I took out NOD32 by eset and have been useing MSE, all seems good. Like to thank you guys for the help

Sounds good to me. Enjoy.

Well i guess 5 days was enough for my OS to go lol. Yesterday is droped the ball again. So am on Win7 64 bit OEM AV MSE Yesterday lets see spore IE and Explorer took a crap on me.

IE

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Hang Signature: 26a5
Hang Type: 32
Waiting on Application Name: iexplore.exe
Waiting on Application Version: 8.0.7600.16385
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 26a5dcfeeb396a23bf0d2c958a2c08f4
Additional Hang Signature 2: 4593
Additional Hang Signature 3: 459311b30f1496e6ecf5261d2d1813ec
Additional Hang Signature 4: 26a5
Additional Hang Signature 5: 26a5dcfeeb396a23bf0d2c958a2c08f4
Additional Hang Signature 6: 4593
Additional Hang Signature 7: 459311b30f1496e6ecf5261d2d1813ec

Extra information about the problem
Bucket ID: 646858233


Spore
Description
Faulting Application Path: C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: SporeApp.exe
Application Version: 3.0.0.2818
Application Timestamp: 4a6a58b6
Fault Module Name: SporeApp.exe
Fault Module Version: 3.0.0.2818
Fault Module Timestamp: 4a6a58b6
Exception Code: c0000005
Exception Offset: 00521ae3
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1387506976

Explorer

Description
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be054
Exception Code: c0000005
Exception Offset: 000000000012fa4b
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: f186
Additional Information 2: f186e3cf2419ac3e65f4639815eecb32
Additional Information 3: 929c
Additional Information 4: 929ca16bf01af9ac1091c4bd841f3613

Extra information about the problem
Bucket ID: 8507566

Any help would be grate

BTW i am trying out firefox now to see if it explodes

Made a nfo zip

I'd uninstall the Bonjour service. You can Google how to do that the correct way and completely.

In the start menu, type services.msc then hit enter.

Disable ATI External Events Utility and set the PnkBstr services to manual start.

If i uninstall bonjour then the kids wont be able to use there ipod no ?