Black screen after standby or sleep


  1. Posts : 179
    Windows 7 Professional
       #1

    Black screen after standby or sleep


    I experienced the black screen syndrome for the first time yesterday. Everything was black except for a big old cursor that I could move around the screen.

    Have they figured out the cause of the problem yet?
      My Computer

  2.   My Computer


  3. Posts : 179
    Windows 7 Professional
    Thread Starter
       #3

    I am not interested in the Prevx "fix" since they don't know what the cause is. Don't you agree? I was wondering whether Microsoft has figured it out. Alternatively, if I could issue a shut down while the screen is dark that would be ok too.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    That is the only fix that I've seen.
    At work we occasionally get things to work with a System Restore or an update of video drivers.

    In XP the cause for this was usually simple - either video drivers or hard drive problems.
    Since then things have gotten more complicated - and the solution is therefore more complicated.
    Registry issues and permission issues seem to get most of the blame for this - but the exact cause is not determined because of the vast number of things that could be involved (I think that the Prevx fix is permission based).

    Hmmm, I wonder if the use of Subinacl could be a way of fixing this (if it's a permissions issue)? I'll have to give it a try at work with the next one we get in.
      My Computer


  5. Posts : 179
    Windows 7 Professional
    Thread Starter
       #5

    I downloaded and installed an earlier version of the Intel graphics driver from Dell's website. Maybe that will prevent the problem in the future.
      My Computer


 

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