Blue screen while playing, info included

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  1. Posts : 21
    Windows 7
       #1

    Blue screen while playing, info included


    Hey all,

    First time for me trying to figure something like this out and I can really need some help.

    I've attached 5 mini dumps (zipped) which all happend in the same way)

    My comp specs
    Processor Intel Core i7
    Processorspeed 860, 2.80Mhz 8MB Cache
    Motherboard Gigabyte GA-P55-UD4, s1156
    RAM 8GB 4x2GB DDR3 1333Mhz, PC3-10600
    Hardrive 1TB, 32MB Cache S-ATA II, 7200rpm
    Graphic card nVidia GeForce GTX 285 1024MB
    DVD Samsung 22X DVD±RW DL, S-ATA
    Sound card 7.1 Realtek ALC888
    OS Windows 7 Home Premium 64-bit
    650W Corsair TX 80+


    All my blue screen happens while I am playing Modern warfare 2.
    3 of the crashes happend when the server we were playing on crashed.
    I have no other programs running in the background except MSN and STEAM.

    I downloaded the latest drivers from nvidia, I also installed all drivers for my motherboard, Audio and more from the install disc which came with the computor last week.

    I have Norton antivirus installed "Norton internet security 2010"
    Ive searched the whole computor for viruses and bad reg files.

    I would really appreciate some feedback, If you need more information please let me know.

    /Best regards

    Daniel from Sweden
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    3 of the crashes happend when the server we were playing on crashed.
    Suggests networking issues to me.

    Most significantly, I noticed that the cause of the last crash was your Norton. Please uninstall your Norton, then use this free tool to remove the remnants ( Download and run the Norton Removal Tool )
    You'll have to install an antivirus IMMEDIATELY in order to protect your system while we're troubleshooting. Here's a list of reliable free one's: Free AntiVirus

    Once the Norton is removed, please see if you get anymore BSOD's. If so, post them here and we'll have a look at them.

    Here's the summary of the BSOD analysis':
    Code:
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Mon Nov 23 16:03:05.673 2009 (GMT-5)
    System Uptime: 0 days 5:08:15.688
    BugCheck 18, {0, fffff80002b80cd0, 2, 83fff09af9e8283f}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Sat Nov 28 16:27:12.025 2009 (GMT-5)
    System Uptime: 0 days 1:30:57.040
    BugCheck F4, {3, fffffa8009a50b30, fffffa8009a50e10, fffff80002d84240}
    Probably caused by : wininit.exe
    PROCESS_NAME:  wininit.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Sat Nov 28 17:41:31.990 2009 (GMT-5)
    System Uptime: 0 days 1:13:35.004
    BugCheck F4, {3, fffffa800995eb30, fffffa800995ee10, fffff80002d8b240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Sat Nov 28 14:55:28.989 2009 (GMT-5)
    System Uptime: 0 days 1:56:00.004
    BugCheck F4, {3, fffffa8009976b30, fffffa8009976e10, fffff80002ddd240}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Debug session time: Sat Nov 28 12:58:30.480 2009 (GMT-5)
    System Uptime: 4 days 20:54:41.658
    BugCheck 7A, {fffff6fc50082af0, ffffffffc000000e, 15ab2880, fffff8a01055e000}
    *** WARNING: Unable to verify timestamp for SYMDS64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
    Probably caused by : SYMDS64.SYS ( SYMDS64+26e4 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #3

    This page has suggestions on how to fix some of the crashing problems with modern warfare 2.

    Fixing Call of Duty Modern Warfare 2 errors, freezes, crashes and install problems | Gaming News Link
      My Computer


  4. Posts : 21
    Windows 7
    Thread Starter
       #4

    Thanks for the answer guys, Norton Antivirus is uninstalled. I use Avast now. IO will report back when I have more input.

    Thanks once again, much appreciated.
      My Computer


  5. Posts : 21
    Windows 7
    Thread Starter
       #5

    Ok, I got a new blue screen now. aprox 40 minutes into the game. (modern warfare 2).
    The server crashed once again. My two other friends playing in the same room connected to the same router got thrown out of the game, while I blue screened.

    This is how the dump file looks like.

    I am starting to think network card drivers
      My Computer


  6. Posts : 21
    Windows 7
    Thread Starter
       #6

    I have now been looking for a updated driver for my Realtek PCIe GBE Family controller network card, but it seems that Realtek doesnt have a website with downloads.

    Infact, I can't find a single site with official Realtek products. almost seems like a ghost company.

    Is there any way to get information regarding Realtek network drivers on the net ?

    btw: My realtek network card has drivers version : 7.9.1105.2009
      My Computer


  7. Posts : 21
    Windows 7
    Thread Starter
       #7

    Hi again, I just realized that I installed Norton without using the removal tool attached in the response here. I have used it now though. Will update the thread if another BSOD kicks me in the face.

    By the way, I have had many issues with my Router, reaetting it all the time. CN these two issues be related? Should i post router specs?

    Thanks a lot for your time
      My Computer


  8. Posts : 21
    Windows 7
    Thread Starter
       #8

    Went to the store where I bought the computor, got some help with network drivers. I'll see how it works this time.

    When I think about it, I have only crashed when more than 2 computors are playing in the same room. all connected to the same router
      My Computer


  9. Posts : 5,747
    7600.20510 x86
       #9

    Hey. For the future -

    http://www.realtek.com.tw/


    They will have updates and newer than your motherboard website.
      My Computer


  10. Posts : 21
    Windows 7
    Thread Starter
       #10

    Hi sir, did my latest dump file shine any light on the issue? And also is there a way for myself to read the dump files? If I could do that, then I didnt have to bother you as much
      My Computer


 
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