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Windows 7: Admin rights not recognized

05 Dec 2009   #1
bpreston

Windown 7 Home Premium 64 bit
 
 
Admin rights not recognized

I have a new Win 7 home-built desktop, 64 bit Home Premium. I have BSOD crash reports and I can't open the crash dump files. When I try to do so, the message says I need to have admin account. But I set the machine up and I'm the only administrator. Where do I turn to remedy this problem? I've checked the tutorials and as far as I can tell, my admin account is active--it's just ignored when I try to open the dump file.

Thanks,
Brian


My System SpecsSystem Spec
.

05 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bpreston View Post
I have a new Win 7 home-built desktop, 64 bit Home Premium. I have BSOD crash reports and I can't open the crash dump files. When I try to do so, the message says I need to have admin account. But I set the machine up and I'm the only administrator. Where do I turn to remedy this problem? I've checked the tutorials and as far as I can tell, my admin account is active--it's just ignored when I try to open the dump file.

Thanks,
Brian
Hi Brian and welcome

Try dragging the dmp file to your desktop. If it works use these http://www.sevenforums.com/crash-loc...d-problem.html
to upload it to us

Thanks

Ken J+


vsm
My System SpecsSystem Spec
07 Dec 2009   #3
bpreston

Windown 7 Home Premium 64 bit
 
 

I have copied them to my desktop but if I try to open them I get a message 'access denied.' Can I zip a file that I can't open to send to you?
Brian
My System SpecsSystem Spec
.


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 Admin rights not recognized




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