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Windows 7: BSOD Windows 7 32 bits Plz Help


05 Dec 2009   #1

Windows 7
 
 
BSOD Windows 7 32 bits Plz Help

I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000004
BCP3: 00000000
BCP4: 9038E7D5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120509-22578-01.dmp
C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


any help will be appreciated thanks

My System SpecsSystem Spec
.

05 Dec 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by VoLtage View Post
I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000004
BCP3: 00000000
BCP4: 9038E7D5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120509-22578-01.dmp
C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


any help will be appreciated thanks
Hi voltage and welcome

Can you use these instructions to find and upload the dmp file created when you had the bsod? here>>>http://www.sevenforums.com/crash-loc...d-problem.html

Thanks and lwt us know if you need help

Ken J+
My System SpecsSystem Spec
06 Dec 2009   #3

Windows 7
 
 

this is it? cause i get more errors like this and more of these files keep coming up.. :/ if u need anything else tell me and thanks for talking the time to answer..
My System SpecsSystem Spec
.


06 Dec 2009   #4

7600.20510 x86
 
 

Update this driver that caused the bsod:

ptserial ptserial.sys Thu Dec 18 15:00:09 2003

These are also very old and need to be updated:

vmodem vmodem.sys Thu Dec 18 14:59:04 2003
vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
vvoice vvoice.sys Thu Dec 18 14:59:39 2003
LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005


I also noticed you have an old video card driver. Visit NVIDIA's site to install the latest one.
My System SpecsSystem Spec
06 Dec 2009   #5

Windows 7 - Vista
 
 

Hi -

Yes, I agree - and found 7 total -
Code:
vpctcom.sys  Thu Dec 18 14:57:23 2003 (3FE206A3)
vmodem.sys   Thu Dec 18 14:59:04 2003 (3FE20708)
vvoice.sys   Thu Dec 18 14:59:39 2003 (3FE2072B)
ptserial.sys Thu Dec 18 15:00:09 2003 (3FE20749)
LVUSBSta.sys Wed Jan 19 14:11:16 2005 (41EEB0D4)
LV561AV.SYS  Wed Jan 19 14:14:37 2005 (41EEB19D)
 
yk62x86.sys  Mon Feb 23 09:44:18 2009 (49A2B642)
The one in the red is listed as the probable cause of the BSOD; the last - Marvel Ykon is fine for n ow, but keep an eye out for an update ti it soon.

jcgriff2

.
My System SpecsSystem Spec
06 Dec 2009   #6

Windows 7
 
 

ok thanks guys.. i hope it will end with the video card.. ill install the drivers and reply for the results
My System SpecsSystem Spec
06 Dec 2009   #7

Windows 7
 
 

well i dont think its fixed :S just got bsod again... here is the new file that came up with the bsod (this is after i installed the graphics card drivers).
My System SpecsSystem Spec
06 Dec 2009   #8

7600.20510 x86
 
 

Same as before.
Quote   Quote: Originally Posted by torrentg View Post
Update this driver that caused the bsod:

ptserial ptserial.sys Thu Dec 18 15:00:09 2003

These are also very old and need to be updated:

vmodem vmodem.sys Thu Dec 18 14:59:04 2003
vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
vvoice vvoice.sys Thu Dec 18 14:59:39 2003
LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005
My System SpecsSystem Spec
06 Dec 2009   #9

Windows 7
 
 

yea but what is that need updating? ive no idea about these things.. what is that ur telling me to update?


Quote:
ptserial ptserial.sys Thu Dec 18 15:00:09 2003
My System SpecsSystem Spec
06 Dec 2009   #10

7600.20510 x86
 
 

It's a driver but I don't know what it is either. You'll have to Google for them and see where the searches take you just like anybody else would have to.
My System SpecsSystem Spec
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 BSOD Windows 7 32 bits Plz Help




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