| Windows 7: freezing, but no BSOD... windows 7 will not boot |
05 Dec 2009
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#1 | | |
freezing, but no BSOD... windows 7 will not boot I installed Windows 7 a few weeks ago and then installed a video card without any issues. About a week later, I added 1.5 GB RAM and again did not experience any problems. The other day, Windows completely froze; my cursor would not move. Ctrl-alt-delete would not work, so after 5 minutes I shut it off manually on the front of the computer. The next day it booted fine however it did freeze again, so I hit the power switch.
Now if the computer even starts, I get to a page where it tells me that I can either run windows repair or start windows normally. a normal start up does not work. I ran windows repair, and it couldnt fix the problems under the start up menu I am assuming; it did not find any errors in the memory though.
Finally, I took out both the new RAM and video card and it was unsuccessful.
Any suggestions? | My System Specs |
| System Manufacturer/Model Number Dell OptiPlex GX270 OS Windows 7 CPU Intel Pentium 4 Memory 2.0 GB System Manufacturer/Model Number Dell OptiPlex GX270 OS Windows 7 CPU Intel Pentium 4 Memory 2.0 GB |
06 Dec 2009
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#3 | | Win7 x64 + x86 Southeastern CT, USA |
Please rerun the Startup Repair.
When it finishes there'll be a link to see the details. Please copy/paste the details into your next post.
What memory test did you run?
Try running a free hard drive diagnostic: HD Diagnostic | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
06 Dec 2009
|
#4 | | |
I hope this is what you were looking for, I cant copy and paste b/c I cant access the internet from that computer. I had to write this down.
Problem Signature
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201058
Problem Signature 05: SystemDisk
Problem Signature 06: 4
Problem Signature 07: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
If you were referring to the other details link, there is no way I could have written all that down, so I scanned it to find the important details. It said that each test was completed successfully and at the end it says, "Unspecified changes to system configuration might have caused problem."
As for the memory test, I ran the one that was included in the Windows Repair. hope this helps. thanks. | My System Specs | | System Manufacturer/Model Number Dell OptiPlex GX270 OS Windows 7 CPU Intel Pentium 4 Memory 2.0 GB |
07 Dec 2009
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#5 | | |
quick update, I switched my hdd to the computer I am on now and everything worked fine. windows 7 booted up as usual. theres something wrong w/ my actual computer itself, but Im not sure what. | My System Specs | | System Manufacturer/Model Number Dell OptiPlex GX270 OS Windows 7 CPU Intel Pentium 4 Memory 2.0 GB |
07 Dec 2009
|
#6 | | Win7 x64 + x86 Southeastern CT, USA |
The actual details report is the same as what you've posted - the format's just a bit different.
The key here is the System Disk thing.
If the Hard drive works in another computer, then the hard drive is presumed to be OK
So, the System Disk thing can't be the hard drive - so then it's gotta be something in the motherboard (such as drivers for the chipset) which will affect the system drive.
Put the hard drive back in the other computer and run the Hard Drive diagnostic that I linked to previously. If it passes (as I suspect it will), then we'll have to work on the chipset driver issue. | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
07 Dec 2009
|
#7 | | |
Hmm.... Have you tried to get in safe mode and use windows restore? | My System Specs | | OS windows 7 CPU pentium 4 2.6 GHz Motherboard P4S8000D-X Memory 3GHz Graphics Card Ati Radeon 9550/ X1050 Series Sound Card Envy some thing 5,1 Channel Monitor(s) Displays 1 SyncMaster 750p and Compaq Plasma with speekers PSU xx Case xx Cooling xx Hard Drives 1x 160 GB |
07 Dec 2009
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#8 | | |
Windows 7 Freez I have an old pc i use it much for fb, msn, xfire some games and most for homework
i was using Xp, then vista
So i heard for Win 7, my friend sayd that it is for older pc while its using less ram and that things
So i tried it now i have a problem. I started 7 and i didn't had the 2nd part of my hdd 160GB 30 was for windows and other programs, 130 was for games and homework
i haven't see the 130 GB so i figured it out, i had to add a letter to that part it was easy
but the pc now freezes every 5-30min even the mouse freezes i have to restart it manually. I have an old pc 2.6 GHz pentium 4, 3 GB ram, 160 Hdd, and an ati radeon 9550 / x1050 series 256mb
Even with this configuration I'am able to play WoW, Hon, CoD2 and 4 and even Crysis
If you have any idea sloving this problem..... Sorry I'am not good in English | My System Specs | | OS windows 7 CPU pentium 4 2.6 GHz Motherboard P4S8000D-X Memory 3GHz Graphics Card Ati Radeon 9550/ X1050 Series Sound Card Envy some thing 5,1 Channel Monitor(s) Displays 1 SyncMaster 750p and Compaq Plasma with speekers PSU xx Case xx Cooling xx Hard Drives 1x 160 GB |
07 Dec 2009
|
#9 | | Windows 7 Ult, Windows 8 Pro, San Diego |
Did the 1.5GB of memory you installed match what you already had in the board? | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
07 Dec 2009
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#10 | | |
We weren't sure how to access safe mode with Windows 7. I did not get an option and F8 did not do anything. Anyway, I could not do Windows Restore b/c apparently it had not saved or something. Whatever the case, it would not work.
Yes, the new 1.5 GB RAM was exactly the same as what was previously installed. all four sticks were the same brand, all 512 MB.
Later on when I get the chance, I will put my hard drive in this current computer and run the test you posted.
However I bet there is something wrong with that motherboard. Once I had a slave hdd in there and it just disappeared. Nothing is wrong with it. Also, I cannnot get any DVD- or CD-ROM drives to work. Ive tried switching different drives, ribbons, etc. but nothing works. It wouldn't surprise me the least bit if the problem is in the motherboard. | My System Specs | | System Manufacturer/Model Number Dell OptiPlex GX270 OS Windows 7 CPU Intel Pentium 4 Memory 2.0 GB freezing, but no BSOD... windows 7 will not boot problems? All times are GMT -5. The time now is 01:56 PM. | |